I actually prefer moderating the person rather than unsubbing them. Staff will globally unsub them if they feel it is necessary after you report the spam to them and initiate archives removal. If I moderate the person I can stop them from posting but if I unsub them and they have no clue why they got unsubbed (and even if you let them know they may not read the email), they will probably just resubscribe and then the spam can start up all over again...they won't be moderated unless or until you manually check off the box again...allowing for a time lapse when new spam can hit the list from the same person. Joan In a message dated 7/6/2012 12:45:41 P.M. Eastern Daylight Time, nelda_percival@hotmail.com writes: Hi, The first action to take when a member of a mailing list's address is sending the list spam, is to unsubscribe them. Then you write the help desk asking for removal of the spam from your archives. You will need to provide the url of the spam messages to make it more convenient for the help desk to comply. On "Weekends" and "Holidays " There is no response from the help desk, your messages will be answered M-F. Nelda Percival