I believe that mail sent to listmaster@rootsweb.com goes directly to the HelpDesk. Gerhard (or anyone else on staff) can answer from there. The same goes for mail sent to the messageboards address. Joan In a message dated 7/7/2012 6:14:50 P.M. Eastern Daylight Time, pleblan@aim.com writes: Both get to Gerhard. On the days he is not in does other staff check listmaster@rootsweb.com ?