Please can anyone tell me how to help this subscriber? She is showing as subscribed. Thanks Sherry (Viersat, France) Hi, I am having problems logging in, I just keep getting the same message over and over again, even though I have replied to the email to verify my account. XXXX From: [email protected] <[email protected]> Sent: 05 April 2018 09:51 To: [email protected] Subject: [Rootsweb.com] Please Confirm Your E-mail Address Hello from Rootsweb.com! You're receiving this e-mail because user XXXX has given yours as an e-mail address to connect their account. To confirm this is correct, go to https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/ Thank you from Rootsweb.com! Rootsweb.com ________________________________ From: Sherry Landa <[email protected]> Sent: 05 April 2018 07:46 To: [email protected] Subject: [ENG-LANCS-YORKS] ADMIN action required

What I would do if this were my subscriber is forward this email (with intact headers) to [email protected] Your fellow listowners are unlikely to be able to help with this issue. On Fri, Apr 6, 2018 at 2:32 AM, Sherry Landa <[email protected]> wrote: > Please can anyone tell me how to help this subscriber? She is showing as > subscribed. > > Thanks > > Sherry (Viersat, France) > > Hi, > > I am having problems logging in, I just keep getting the same message over > and over again, even though I have replied to the email to verify my > account. > > XXXX > > > From: [email protected] <[email protected]> > Sent: 05 April 2018 09:51 > To: [email protected] > Subject: [Rootsweb.com] Please Confirm Your E-mail Address > > Hello from Rootsweb.com! > > You're receiving this e-mail because user XXXX has given yours as an e-mail > address to connect their account. > > To confirm this is correct, go to > https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/ > > Thank you from Rootsweb.com! > Rootsweb.com > > ________________________________ > From: Sherry Landa <[email protected]> > Sent: 05 April 2018 07:46 > To: [email protected] > Subject: [ENG-LANCS-YORKS] ADMIN action required -- http://about.me/valoriez

Thanks Valorie, That email address is not working, my mail programme is saying it's not correctly formed! On 7 April 2018 at 03:11, Valorie Zimmerman <[email protected]> wrote: > What I would do if this were my subscriber is forward this email (with > intact headers) to [email protected] Your fellow listowners > are unlikely to be able to help with this issue. > > On Fri, Apr 6, 2018 at 2:32 AM, Sherry Landa <[email protected]> wrote: >> Please can anyone tell me how to help this subscriber? She is showing as >> subscribed. >> >> Thanks >> >> Sherry (Viersat, France) >> >> Hi, >> >> I am having problems logging in, I just keep getting the same message over >> and over again, even though I have replied to the email to verify my >> account. >> >> XXXX >> >> >> From: [email protected] <[email protected]> >> Sent: 05 April 2018 09:51 >> To: [email protected] >> Subject: [Rootsweb.com] Please Confirm Your E-mail Address >> >> Hello from Rootsweb.com! >> >> You're receiving this e-mail because user XXXX has given yours as an e-mail >> address to connect their account. >> >> To confirm this is correct, go to >> https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/ >> >> Thank you from Rootsweb.com! >> Rootsweb.com >> >> ________________________________ >> From: Sherry Landa <[email protected]> >> Sent: 05 April 2018 07:46 >> To: [email protected] >> Subject: [ENG-LANCS-YORKS] ADMIN action required > > -- > http://about.me/valoriez > > _______________________________________________ > > _______________________________________________ > You are receiving this email because you have registered with RootsWeb Mailing Lists. Manage your email preferences at: https://lists.rootsweb.ancestry.com/postorius/accounts/subscriptions/ > > To unsubscribe send an email to mailto:[email protected]?subject=unsubscribe&body=unsubscribe > > View the archives for this list at: https://lists.rootsweb.ancestry.com/hyperkitty/list/[email protected]/ > > Your privacy is important to us. View our Privacy Statement at https://www.ancestry.com/cs/legal/privacystatement for more information. Use of RootsWeb is subject to our Terms and Conditions https://www.ancestry.com/cs/legal/termsandconditions > > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Hello Sherry, She wasn't getting the whole URL to verify her ID because it was split over 2 lines. I just now clicked on the whole link and it confirmed her as glenis-hall in the UK. So she should be able to login now. On 7 Apr 2018 Sherry Landa wrote: > >> Please can anyone tell me how to help this subscriber? She is > showing as > >> subscribed. > >> > >> Thanks > >> > >> Sherry (Viersat, France) > >> > >> Hi, > >> > >> I am having problems logging in, I just keep getting the same > message over > >> and over again, even though I have replied to the email to verify > my > >> account. > >> > >> XXXX > >> > >> > >> From: [email protected] <[email protected]> > >> Sent: 05 April 2018 09:51 > >> To: [email protected] > >> Subject: [Rootsweb.com] Please Confirm Your E-mail Address > >> > >> Hello from Rootsweb.com! > >> > >> You're receiving this e-mail because user XXXX has given yours as > an e-mail > >> address to connect their account. > >> > >> To confirm this is correct, go to > >> > https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f > 40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/ > >> > >> Thank you from Rootsweb.com! > >> Rootsweb.com > >> > >> ________________________________

Thanks so much Dave. This is possibly something to add to the "to do" list then so that others don't have the same problem. Best wishes, Sherry On 7 April 2018 at 08:06, Dave Naylor <[email protected]> wrote: > Hello Sherry, > > She wasn't getting the whole URL to verify her ID because it was > split over 2 lines. I just now clicked on the whole link and it > confirmed her as glenis-hall in the UK. So she should be able to > login now. > > > On 7 Apr 2018 Sherry Landa wrote: > >> >> Please can anyone tell me how to help this subscriber? She is >> showing as >> >> subscribed. >> >> >> >> Thanks >> >> >> >> Sherry (Viersat, France) >> >> >> >> Hi, >> >> >> >> I am having problems logging in, I just keep getting the same >> message over >> >> and over again, even though I have replied to the email to verify >> my >> >> account. >> >> >> >> XXXX >> >> >> >> >> >> From: [email protected] <[email protected]> >> >> Sent: 05 April 2018 09:51 >> >> To: [email protected] >> >> Subject: [Rootsweb.com] Please Confirm Your E-mail Address >> >> >> >> Hello from Rootsweb.com! >> >> >> >> You're receiving this e-mail because user XXXX has given yours as >> an e-mail >> >> address to connect their account. >> >> >> >> To confirm this is correct, go to >> >> >> https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f >> 40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/ >> >> >> >> Thank you from Rootsweb.com! >> >> Rootsweb.com >> >> >> >> ________________________________ > > _______________________________________________ > > _______________________________________________ > You are receiving this email because you have registered with RootsWeb Mailing Lists. Manage your email preferences at: https://lists.rootsweb.ancestry.com/postorius/accounts/subscriptions/ > > To unsubscribe send an email to mailto:[email protected]?subject=unsubscribe&body=unsubscribe > > View the archives for this list at: https://lists.rootsweb.ancestry.com/hyperkitty/list/[email protected]/ > > Your privacy is important to us. View our Privacy Statement at https://www.ancestry.com/cs/legal/privacystatement for more information. Use of RootsWeb is subject to our Terms and Conditions https://www.ancestry.com/cs/legal/termsandconditions > > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

On 7 Apr 2018 Sherry Landa wrote: > Thanks so much Dave. > > This is possibly something to add to the "to do" list then so that > others don't have the same problem. Actually it should be a fairly simple fix for Ancestry to make. The text used in the verification message needs angle brackets added to surround the URL. Then a line-feed will not break the link. Like this example... <https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f 40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/> Cheers! -- Dave > On 7 April 2018 at 08:06, Dave Naylor <[email protected]> wrote: > > Hello Sherry, > > > > She wasn't getting the whole URL to verify her ID because it was > > split over 2 lines. I just now clicked on the whole link and it > > confirmed her as glenis-hall in the UK. So she should be able to > > login now. > > > > > > On 7 Apr 2018 Sherry Landa wrote: > > > >> >> Please can anyone tell me how to help this subscriber? She is > >> showing as > >> >> subscribed. > >> >> > >> >> Thanks > >> >> > >> >> Sherry (Viersat, France) > >> >> > >> >> Hi, > >> >> > >> >> I am having problems logging in, I just keep getting the same > >> message over > >> >> and over again, even though I have replied to the email to verify > >> my > >> >> account. > >> >> > >> >> XXXX > >> >> > >> >> > >> >> From: [email protected] <[email protected]> > >> >> Sent: 05 April 2018 09:51 > >> >> To: [email protected] > >> >> Subject: [Rootsweb.com] Please Confirm Your E-mail Address > >> >> > >> >> Hello from Rootsweb.com! > >> >> > >> >> You're receiving this e-mail because user XXXX has given yours as > >> an e-mail > >> >> address to connect their account. > >> >> > >> >> To confirm this is correct, go to > >> >> > <https://lists.rootsweb.ancestry.com/accounts/confirm-email/NjIwOA:1f > 40cM:Hc-ntWsrI3iaDgZ_qo8V25yhPyI/> > >> >> > >> >> Thank you from Rootsweb.com! > >> >> Rootsweb.com -- David Naylor, Hamilton, Ontario, Canada. ---