Yes, Exactly, Charani...and what you tell them is just to resubscribe. There is no block on letting the person resubscribe. It is also important to tell the person NEVER to send a LIST message to the spam folder (even if it IS spam that slipped through on the list). Simply delete it from the inbox and be done with it. However, sometimes AOL marks one of the list messages as spam (sometimes correctly and other times incorrectly) and sends it directly to the spam folder. If that should happen the subscriber MUST click THIS IS NOT SPAM and move it to the inbox and either read or delete it there and NOT from the spam folder. Joan In a message dated 2/24/2013 9:34:00 A.M. Eastern Standard Time, charani.b@gmail.com writes: JLA wrote: > In the past week I have had two list subscribers (same list by the > way) who complained to being unsubed from the list without notice, or > choice. I'm not sure just what to tell them but I do know that when > it comes to AOL there is cause and effect. Just can't remember what > the cause is? > > Thanks to anyone who can clue me in on what the tell AOL users who get > booted off. It's usually because they've marked list mail as spam (IIRC) either inadvertently or deliberately without realising the consequences. -- Charani (UK) OPC for Walton, Ashcott, Shapwick, Greinton and Clutton, SOM http://wsom-opc.org.uk ------------------------------- To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message