We believe we have sorted out the issues with att.net and sbcglobal.net (and any other att property). They are removing the ban on us, there was one, and it should all be resolved within the next 24 to 48 hours. So hopefully by October 13th. Stay tuned. Anne

Thank you so much, Anne, for your diligence in working out this ATT problem. I will be so happy to receiving Rootsweb again on my account.

Anne, What about THE SAME IDENTICAL BAN on MY service provider that I wrote to you about earlier today? Earthlink (my ISP) has the same identical problem, and a very helpful Level 3 Technician from there proved to me that RootsWeb's list mail on servers owned by RW, Ancestry, and Amazon (YES, I SAID AMAZON) ALL had known international spam and/or hacking devices on them, and THAT IS THE REASON SO MANY LEGITIMATE service providers have been blocking us. . . . . including Earthlink. WILL THE BLOCK BY EARTHLINK ON RW BE RELEASED AS WELL, or just AT&T? You specifically say "att.net and sbcglobal.net (and any other att property)" below, but you leave out any mention whatever of Earthlink, who owns my infionline.net domain. You also have not replied to my earlier message on the subject, but that is no surprise since I do not receive any email sent from any rootsweb.com email address. David E. Cann davidecann@gmail.com -----Original Message----- From: Anne Mitchell <annerootsweb@gmail.com> Sent: Thursday, October 11, 2018 4:00 PM To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Subject: [LO] Mail for att.net and sbcglobal.net We believe we have sorted out the issues with att.net and sbcglobal.net (and any other att property). They are removing the ban on us, there was one, and it should all be resolved within the next 24 to 48 hours. So hopefully by October 13th. Stay tuned. Anne _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=r9jzkpYOR8tRMO7MbZmwj9uZpn-xKAwlpGRaT27-HfY&s=yUCdl5jsaBpB_BN4Mv5pyHj_n2qEITS_caE4q6W7CHQ&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=r9jzkpYOR8tRMO7MbZmwj9uZpn-xKAwlpGRaT27-HfY&s=-Ls8QdTfBKH7v48q1-p6TasC7c6IQ_KuNnL5t25Z1QE&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=r9jzkpYOR8tRMO7MbZmwj9uZpn-xKAwlpGRaT27-HfY&s=jB5qiutQMxh-gQbtUHU-5ZXhra6VUluyLbVSqL2hQlU&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Anne, What about THE SAME IDENTICAL BAN on MY service provider that I wrote to you about earlier today? Earthlink (my ISP) has the same identical problem, and a very helpful Level 3 Technician from there proved to me that RootsWeb's list mail on servers owned by RW, Ancestry, and Amazon (YES, I SAID AMAZON) ALL had known international spam and/or hacking devices on them, and THAT IS THE REASON SO MANY LEGITIMATE service providers have been blocking us. . . . . including Earthlink. WILL THE BLOCK BY EARTHLINK ON RW BE RELEASED AS WELL, or just AT&T? You specifically say "att.net and sbcglobal.net (and any other att property)" below, but you leave out any mention whatever of Earthlink, who owns my infionline.net domain. You also have not replied to my earlier message on the subject, but that is no surprise since I do not receive any email sent from any rootsweb.com email address. David E. Cann decann@infionline.net -----Original Message----- From: Anne Mitchell <annerootsweb@gmail.com> Sent: Thursday, October 11, 2018 4:00 PM To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Subject: [LO] Mail for att.net and sbcglobal.net We believe we have sorted out the issues with att.net and sbcglobal.net (and any other att property). They are removing the ban on us, there was one, and it should all be resolved within the next 24 to 48 hours. So hopefully by October 13th. Stay tuned. Anne _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=mHKXh865YL7KF63KPIa4NsCZOmltTu8Rh7ZhAOQw9Z4&s=Kfro28tRDDaQMeu0rUJ3gKJy-Yv-Jk_f7JV8AT_KDU8&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=mHKXh865YL7KF63KPIa4NsCZOmltTu8Rh7ZhAOQw9Z4&s=rYIhk7eGHP6-cNW7tVcbAzbaTTZaRSdReiyyaogNG_U&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=mHKXh865YL7KF63KPIa4NsCZOmltTu8Rh7ZhAOQw9Z4&s=qm4mPU0HZzcZ4cWEuHPL_lNfT7h4Xxd1CjUGcHarbnw&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

David, I answer emails when I can. I have many responsibilities at Ancestry, RootsWeb mailing lists is just one of them. Also, our highest priority on RootsWeb right now is to get World Connect functioning fully. As for the ban that AT&T is lifting, note that the ban or blacklisting was done by ATT, not by us. We do not ban any domain. I will have to investigate the Earthlink issue. Amazon is our hosting service. Like many companies, we use Amazon's' Cloud Service as our datacenter. This is very common and allows us to grow quickly when we need to. Also as the RootsWeb products are owned, funded and maintained by Ancestry, that is why you see the RootsWeb mail servers associated with Ancestry. RootsWeb mailing lists are a massive spam challenge. I would estimate about 80 to 90% of all incoming email is spam. It is a constant battle on our part to block it. Also, just a point of etiquette for everyone on the mailing lists. Typing in all caps is considered yelling and is not a great way to get people to listen to you. I suggest civility at the very list if you want to discuss problems. I will post when I have figured out if Earthlink is blacklisting RootsWeb. Anne -----Original Message----- From: David E. Cann <decann@infionline.net> Sent: Thursday, October 11, 2018 5:54 PM To: Listowners List Posting <listowners@rootsweb.com> Subject: FW: [LO] Mail for att.net and sbcglobal.net Anne, What about THE SAME IDENTICAL BAN on MY service provider that I wrote to you about earlier today? Earthlink (my ISP) has the same identical problem, and a very helpful Level 3 Technician from there proved to me that RootsWeb's list mail on servers owned by RW, Ancestry, and Amazon (YES, I SAID AMAZON) ALL had known international spam and/or hacking devices on them, and THAT IS THE REASON SO MANY LEGITIMATE service providers have been blocking us. . . . . including Earthlink. WILL THE BLOCK BY EARTHLINK ON RW BE RELEASED AS WELL, or just AT&T? You specifically say "att.net and sbcglobal.net (and any other att property)" below, but you leave out any mention whatever of Earthlink, who owns my infionline.net domain. You also have not replied to my earlier message on the subject, but that is no surprise since I do not receive any email sent from any rootsweb.com email address. David E. Cann decann@infionline.net -----Original Message----- From: Anne Mitchell <annerootsweb@gmail.com> Sent: Thursday, October 11, 2018 4:00 PM To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Subject: [LO] Mail for att.net and sbcglobal.net We believe we have sorted out the issues with att.net and sbcglobal.net (and any other att property). They are removing the ban on us, there was one, and it should all be resolved within the next 24 to 48 hours. So hopefully by October 13th. Stay tuned. Anne _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=ksLtE8WPRvL9HQKsl6Iu1EhjLVk6ErvETZ5ixEyn5Oo&m=hMWVEbzhqYEhYOPIHFRVBiqiaQTpm26PQStiqJQ2a6w&s=668fQwb4GFFJ7RgszkQkK0eiKk1M82g3zdS5kFdjEwI&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=ksLtE8WPRvL9HQKsl6Iu1EhjLVk6ErvETZ5ixEyn5Oo&m=hMWVEbzhqYEhYOPIHFRVBiqiaQTpm26PQStiqJQ2a6w&s=NC19M-IjtSD3ZSu696uGNqSgRY5uX7l74u8IxLcxSDI&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=ksLtE8WPRvL9HQKsl6Iu1EhjLVk6ErvETZ5ixEyn5Oo&m=hMWVEbzhqYEhYOPIHFRVBiqiaQTpm26PQStiqJQ2a6w&s=W-Vv0BNhEJliOGbj3jtHO9L-kZQkYcTlk3dFgd18h08&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Anne, No mention of EARTHLINK (my ISP), but there definitely is a ban there as well. Will that one be lifted too? I sure hope so. David E. Cann davidecann@gmail.com -----Original Message----- From: Anne Mitchell <annerootsweb@gmail.com> Sent: Thursday, October 11, 2018 4:00 PM To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Subject: [LO] Mail for att.net and sbcglobal.net We believe we have sorted out the issues with att.net and sbcglobal.net (and any other att property). They are removing the ban on us, there was one, and it should all be resolved within the next 24 to 48 hours. So hopefully by October 13th. Stay tuned. Anne _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=ou3_6D7ZKCA8uzWASn4CILcXUSsOOsDqEKJTIffmaKY&s=Zk3cFyLjmcs5GQe_7JxRSVl1WpH7I3kmDatdkMW7k7k&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=ou3_6D7ZKCA8uzWASn4CILcXUSsOOsDqEKJTIffmaKY&s=3WOgUqDXDxqMBBpdbsWUTb-Rm9vmwYeLEyjizfiyols&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=ou3_6D7ZKCA8uzWASn4CILcXUSsOOsDqEKJTIffmaKY&s=6I5_DdfZHZ4nJam9xGYOeHdJvDeEXFjYhlX2xzy9GYA&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Anne, No mention of EARTHLINK (my ISP), but there definitely is a ban there as well. Will that one be lifted too? I sure hope so. David E. Cann decann@infionline.net -----Original Message----- From: Anne Mitchell <annerootsweb@gmail.com> Sent: Thursday, October 11, 2018 4:00 PM To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Subject: [LO] Mail for att.net and sbcglobal.net We believe we have sorted out the issues with att.net and sbcglobal.net (and any other att property). They are removing the ban on us, there was one, and it should all be resolved within the next 24 to 48 hours. So hopefully by October 13th. Stay tuned. Anne _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=b2r-5p6CRnuLB-FUON5gjmwlBKkRG2QVCQ0cB07vTI4&s=wHD8_QdG_B_FfeqpnHYA9qvic7ZCuAeFDAZUbgWlbHc&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=b2r-5p6CRnuLB-FUON5gjmwlBKkRG2QVCQ0cB07vTI4&s=lTanGOledOHprKmjL1IyF2AVc_YuaQ-DUPKTuCqm-g8&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=b2r-5p6CRnuLB-FUON5gjmwlBKkRG2QVCQ0cB07vTI4&s=a74Q0hUp1Pq969Q-JXkh8d8Og4MCOWvU2ZtNbWhpNBg&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

I only tried it with one mailing list. I sent 2 messages to that list using my earthlink address. I received them through my comcast address, but neither came to my earthlink account. I checked webmail for the earthlink account. My settings were to check for known spam. However I had the option turned off to save spam to my spam folder. I have changed that option andwill send the message again. Gene At 12:02 PM 10/12/2018, David E. Cann wrote: >Anne, > >No mention of EARTHLINK (my ISP), but there definitely is a ban there as >well. Will that one be lifted too? I sure hope so. > > >David E. Cann >decann@infionline.net > >-----Original Message----- >From: Anne Mitchell <annerootsweb@gmail.com> >Sent: Thursday, October 11, 2018 4:00 PM >To: Listowners list for Rootsweb list admins and moderators ><listowners@rootsweb.com> >Subject: [LO] Mail for att.net and sbcglobal.net > >We believe we have sorted out the issues with att.net and sbcglobal.net (and >any other att property). They are removing the ban on us, there was one, >and it should all be resolved within the next 24 to 48 hours. So hopefully >by October 13th. > >Stay tuned. > >Anne

This is good information. Earthlink is one of the providers we are looking into. Anne On Fri, Oct 12, 2018 at 12:35 PM Gene Phillips <gnphllps@comcast.net> wrote: > I only tried it with one mailing list. I sent 2 messages to that list > using my earthlink address. I received them through my comcast address, but > neither came to my earthlink account. I checked webmail for the earthlink > account. My settings were to check for known spam. However I had the option > turned off to save spam to my spam folder. I have changed that option > andwill send the message again. > > Gene > > At 12:02 PM 10/12/2018, David E. Cann wrote: > >Anne, > > > >No mention of EARTHLINK (my ISP), but there definitely is a ban there as > >well. Will that one be lifted too? I sure hope so. > > > > > >David E. Cann > >decann@infionline.net > > > >-----Original Message----- > >From: Anne Mitchell <annerootsweb@gmail.com> > >Sent: Thursday, October 11, 2018 4:00 PM > >To: Listowners list for Rootsweb list admins and moderators > ><listowners@rootsweb.com> > >Subject: [LO] Mail for att.net and sbcglobal.net > > > >We believe we have sorted out the issues with att.net and sbcglobal.net > (and > >any other att property). They are removing the ban on us, there was one, > >and it should all be resolved within the next 24 to 48 hours. So > hopefully > >by October 13th. > > > >Stay tuned. > > > >Anne > > _______________________________________________ > Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwIBaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=9Bu3UaPaPPqeaR7MnRhWcvhn-5ldYUxu73hGXs4Y0ao&s=sje2JsuEhWFu3APPhq_5MeOrFOv7LODh_w-DZ5BkFSQ&e= > Unsubscribe > https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com > Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwIBaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=9Bu3UaPaPPqeaR7MnRhWcvhn-5ldYUxu73hGXs4Y0ao&s=HE4jhCmN4ETbcT0SKXRGt0zkTAqepL3KyukBIdVyWcE&e= Terms and Conditions: > https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwIBaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=9Bu3UaPaPPqeaR7MnRhWcvhn-5ldYUxu73hGXs4Y0ao&s=C6pEUUOuU1ifDu8YwVd03C0R96MTiurV2Xooa5UA3YA&e= > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >