Hi Joan, Not sure if the problem included new messages or ones I replied to. This is obviously a new one - and if you respond to it I'll then try a reply. Regards ... Susie Z
Yes, this worked Susie....so that was the problem. For the morbidly curious Susie was correctly subscribed to the list but all of her posts were going to held messages saying she was not subscribed. Thankfully we've solved the issue. Joan Young jyoung6180@aol.com -----Original Message----- From: szada <szada@zades.com.au> To: listowners <listowners@rootsweb.com> Sent: Sun, Oct 7, 2018 5:10 pm Subject: [LO] Test message for Joan Hi Joan, Not sure if the problem included new messages or ones I replied to. This is obviously a new one - and if you respond to it I'll then try a reply. Regards ... Susie Z _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=nir9IWdGHUgmxBu8aRxoMj3cufpKjG3h99FrSAtfUIA&s=Gp6T9ZxbN4_yoMtTZjL7f58hQBsUw5I4OEmZUHPmD78&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=nir9IWdGHUgmxBu8aRxoMj3cufpKjG3h99FrSAtfUIA&s=j4W9u8NWYw9NnAvcRF-Ew7V-tnDZsXEAHR-3kh9Yru0&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=nir9IWdGHUgmxBu8aRxoMj3cufpKjG3h99FrSAtfUIA&s=GlRkbBCUO1U6c_EebxRPefS6ipcHUswrn9oCkYHcgmc&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community
On Sun, 07 Oct 2018 22:20:09 +0100, Joan Young via LISTOWNERS <listowners@rootsweb.com> wrote: > For the morbidly curious Susie was correctly subscribed to the list but > all of her posts were going to held messages saying she was not > subscribed. Thankfully we've solved the issue. Well, what an invitation :-) On the face of it, there's a conflict between being 'correctly subscribed' and being held as a non-subscriber ... so please do tell us what the issue was, it may help explain future issues. Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk>
The issue appears to have been how Julie's name was shown on her emails with back slashes before and after and after her name. Once she removed the name it worked. Joan Young jyoung6180@aol.com -----Original Message----- From: Malcolm Austen <malcolm.austen@weald.org.uk> To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Sent: Sun, Oct 7, 2018 5:26 pm Subject: [LO] Re: Test message for Joan On Sun, 07 Oct 2018 22:20:09 +0100, Joan Young via LISTOWNERS <listowners@rootsweb.com> wrote: > For the morbidly curious Susie was correctly subscribed to the list but > all of her posts were going to held messages saying she was not > subscribed. Thankfully we've solved the issue. Well, what an invitation :-) On the face of it, there's a conflict between being 'correctly subscribed' and being held as a non-subscriber ... so please do tell us what the issue was, it may help explain future issues. Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk> _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=IBk8q1rX084WQf4s77YtLUv7KgjieZ9WwdlOP8U_lOk&s=lbi_Zs57kc-ppnj7XFSnXDrFgJ1BM4k1hisUb3oEuwY&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=IBk8q1rX084WQf4s77YtLUv7KgjieZ9WwdlOP8U_lOk&s=oZEKS78fBR2Q9waHQE6GWCeeOSU5ijyFZ0zPFv0J6Zw&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=IBk8q1rX084WQf4s77YtLUv7KgjieZ9WwdlOP8U_lOk&s=gi2FIhpGn8OmlewXOiP454TbulQDWXFGAWtMLM6moEs&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community
On Sun, 07 Oct 2018 22:27:37 +0100, Joan Young via LISTOWNERS <listowners@rootsweb.com> wrote: > The issue appears to have been how Julie's name was shown on her emails > with back slashes before and after and after her name. Once she removed > the name it worked. Thanks Joan, I can see they might cause trouble. Backslashes can only appear in restricted circumstances and, in a manner of speaking, 'absorb' the following character. Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk>
But she took the name out completely and it is still happening but ONLY on replies and not initial posts. Joan Young jyoung6180@aol.com -----Original Message----- From: Malcolm Austen <malcolm.austen@weald.org.uk> To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Sent: Sun, Oct 7, 2018 5:38 pm Subject: [LO] Re: Test message for Joan On Sun, 07 Oct 2018 22:27:37 +0100, Joan Young via LISTOWNERS <listowners@rootsweb.com> wrote: > The issue appears to have been how Julie's name was shown on her emails > with back slashes before and after and after her name. Once she removed > the name it worked. Thanks Joan, I can see they might cause trouble. Backslashes can only appear in restricted circumstances and, in a manner of speaking, 'absorb' the following character. Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk> _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=jAYQQrQzHSnAKwvQjVQ2Gusb3gvvcYqJhHP7aFvqCx4&s=i5G4vIDGv-0Qma48MrB4iFifB0QKEeaLg1wFhYXnY3w&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=jAYQQrQzHSnAKwvQjVQ2Gusb3gvvcYqJhHP7aFvqCx4&s=k514kGhsW8iQPC0h03ljInN1ghAY9QgY4waF2MV9PJA&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=jAYQQrQzHSnAKwvQjVQ2Gusb3gvvcYqJhHP7aFvqCx4&s=Nltnd-bYcEJuDP82RX9PjVFn36tuWNyFeTgUIwkbhHA&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community
Well, Malcolm- Maybe I spoke too soon. Susie's direct messages are coming through but if/when she replies to someone else's posts they are still going to held messages saying she is not subscribed. Weird. Joan Young jyoung6180@aol.com -----Original Message----- From: Malcolm Austen <malcolm.austen@weald.org.uk> To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Sent: Sun, Oct 7, 2018 5:26 pm Subject: [LO] Re: Test message for Joan On Sun, 07 Oct 2018 22:20:09 +0100, Joan Young via LISTOWNERS <listowners@rootsweb.com> wrote: > For the morbidly curious Susie was correctly subscribed to the list but > all of her posts were going to held messages saying she was not > subscribed. Thankfully we've solved the issue. Well, what an invitation :-) On the face of it, there's a conflict between being 'correctly subscribed' and being held as a non-subscriber ... so please do tell us what the issue was, it may help explain future issues. Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk> _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=cmv2EYk-7Ed9DGpZTeRkkikMdML6hmGLUDWTbiv1iLo&s=q0SmBqPsmuEVnzxCy3C-_VbOIZFqdLfgzazP0fHU5xU&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=cmv2EYk-7Ed9DGpZTeRkkikMdML6hmGLUDWTbiv1iLo&s=bJnUUYnJTwDylMoa2CoXBSVr7u9NjyKc7qIWzsPqnY8&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=cmv2EYk-7Ed9DGpZTeRkkikMdML6hmGLUDWTbiv1iLo&s=kQwKd-H5QCkPY4lPScR0lvD4tFaeWRgciItOyM_qNrg&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community
On Sun, 07 Oct 2018 22:37:27 +0100, Joan Young via LISTOWNERS <listowners@rootsweb.com> wrote: > Maybe I spoke too soon. Susie's direct messages are coming through but > if/when she replies to someone else's posts they are still going to held > messages saying she is not subscribed. Weird. Well, if Susie can reply to a list message and include me as well in the to list - a reply all to this email may suffice - I'll have a read of the header details tomorrow, it's getting late here now :-) Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk>
On Sun, 07 Oct 2018 22:41:26 +0100, Malcolm Austen <malcolm.austen@weald.org.uk> wrote: > Well, if Susie can reply to a list message and include me as well in the > to list - a reply all to this email may suffice - I'll have a read of > the header details tomorrow, it's getting late here now From Susie's headers I see that she is using a webmail application called RainLoop. I presume that's provided by her ISP, it seems to be the root cause of the problem. Susie's direct messages that do reach the list include the header: From: szada@zades.com.au That's minimalist but acceptable the world over. However, when she replies to a list message RainLoop says: From: "szada@zades.com.au" <listowners@rootsweb.com> That says "My real name is szada@zades.com.au and my address is listowners@rootsweb.com" Clearly she is not sending from the list address - and the list is not a subscriber to the list, we can live without infinite loops! Susie might find it worth trying her ISP's support system or that of RainLoop. I rather doubt this is something she can fix in her profile/options in RainLoop. I should add that I have never used (and never wish to use) RainLoop and no nothing about it that cannot be read on their web page - https://urldefense.proofpoint.com/v2/url?u=https-3A__www.rainloop.net&d=DwICbA&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=pYBmxSUlt5ianh_DFqLqEhWhlDl6KmFc84yPUJgh60Y&s=38W-bwPdqMctW-I9WlIXfNf3iwf3obdN1wSg9gdmf_Q&e= HTH, Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk>
I'm sure Susie will see this on the list but I'm copying her privately as well. Thanks, Malcolm. I do think you have found the problem in that I had asked previously why it looked like Susie's mail was coming from the listowners list. Then she sent me an email and it clearly was coming directly from her. I do think MailMan is picking up Susie's sending address as the list. Joan Young jyoung6180@aol.com -----Original Message----- From: Malcolm Austen <malcolm.austen@weald.org.uk> To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Sent: Mon, Oct 8, 2018 4:21 am Subject: [LO] Re: Test message for Joan On Sun, 07 Oct 2018 22:41:26 +0100, Malcolm Austen <malcolm.austen@weald.org.uk> wrote: > Well, if Susie can reply to a list message and include me as well in the > to list - a reply all to this email may suffice - I'll have a read of > the header details tomorrow, it's getting late here now From Susie's headers I see that she is using a webmail application called RainLoop. I presume that's provided by her ISP, it seems to be the root cause of the problem. Susie's direct messages that do reach the list include the header: From: szada@zades.com.au That's minimalist but acceptable the world over. However, when she replies to a list message RainLoop says: From: "szada@zades.com.au" <listowners@rootsweb.com> That says "My real name is szada@zades.com.au and my address is listowners@rootsweb.com" Clearly she is not sending from the list address - and the list is not a subscriber to the list, we can live without infinite loops! Susie might find it worth trying her ISP's support system or that of RainLoop. I rather doubt this is something she can fix in her profile/options in RainLoop. I should add that I have never used (and never wish to use) RainLoop and no nothing about it that cannot be read on their web page - https://urldefense.proofpoint.com/v2/url?u=https-3A__www.rainloop.net&d=DwICbA&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=pYBmxSUlt5ianh_DFqLqEhWhlDl6KmFc84yPUJgh60Y&s=38W-bwPdqMctW-I9WlIXfNf3iwf3obdN1wSg9gdmf_Q&e= HTH, Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk> _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=K3khSxjP8r25InRUGJsVrH3EBMyfboSUv-01mSkmxkE&s=YVexAHJ0jh9LeVWsLRdnypFs6ej5SG_OgEvIcRtbZW4&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=K3khSxjP8r25InRUGJsVrH3EBMyfboSUv-01mSkmxkE&s=pDRyymtmswR2j4Lv9-C_Q42Zfmg-XPJ0blpfzVOA6dM&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=K3khSxjP8r25InRUGJsVrH3EBMyfboSUv-01mSkmxkE&s=7nxeaFdJ3jl9Mgzoek2sn3vbO_jU0Hoz_jD4daPprrc&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community
Hi Joan and Malcolm, I loathe and detest RainLoop - I got stuck with it when a friend helped me out with a problem with my ISP. They took over the regional ISP that I had been using for many years and promptly deleted my database (1.7+ million records for free regional research) and web site with more than 400 pages. They had also corrupted their so-called backup of my site and database! I was just grateful when an alternative was sorted out but the end result was I got stuck with RainLoop. I tried setting up Outlook on my new ISP / mail but failed and haven't had any help to sort it out. I have a couple of options: 1. Use my old backup computer for all Rootsweb mail - I have my fingers crossed that this one will work OK and not get held. 2. Work out how to send from my Gmail account but from my szada@zades.com.au email 3. Set up my gmail account as listowner of my lists 4. Not sure! About to head off for another day full of meetings - busy week all around - but I'll keep trying to sort something out - I hate being a nuisance! And just for fun - if anyone has ANY ancestors in Geelong and District, Victoria, Australia, my database is FULL of references! https://urldefense.proofpoint.com/v2/url?u=http-3A__zades.com.au_gandd_index.php_databases_gddbs&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=7x3-hlcIYdcJsEDZWVUiI_EbUUKORKOCPGa2Ezwco2Q&s=eJK12TEjhoUYrtscwlPlfQjBfj26_JSxoZs2qnIfcnk&e= Regards ... Susie Z -----Original Message----- From: Joan Young via LISTOWNERS <listowners@rootsweb.com> Sent: Tuesday, 9 October 2018 1:22 AM To: listowners@rootsweb.com Cc: szada@zades.com.au; Joan Young <jyoung6180@aol.com> Subject: [LO] Re: Test message for Joan I'm sure Susie will see this on the list but I'm copying her privately as well. Thanks, Malcolm. I do think you have found the problem in that I had asked previously why it looked like Susie's mail was coming from the listowners list. Then she sent me an email and it clearly was coming directly from her. I do think MailMan is picking up Susie's sending address as the list. Joan Young jyoung6180@aol.com -----Original Message----- From: Malcolm Austen <malcolm.austen@weald.org.uk> To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Sent: Mon, Oct 8, 2018 4:21 am Subject: [LO] Re: Test message for Joan On Sun, 07 Oct 2018 22:41:26 +0100, Malcolm Austen <malcolm.austen@weald.org.uk> wrote: > Well, if Susie can reply to a list message and include me as well in > the to list - a reply all to this email may suffice - I'll have a read > of the header details tomorrow, it's getting late here now From Susie's headers I see that she is using a webmail application called RainLoop. I presume that's provided by her ISP, it seems to be the root cause of the problem. Susie's direct messages that do reach the list include the header: From: szada@zades.com.au That's minimalist but acceptable the world over. However, when she replies to a list message RainLoop says: From: "szada@zades.com.au" <listowners@rootsweb.com> That says "My real name is szada@zades.com.au and my address is listowners@rootsweb.com" Clearly she is not sending from the list address - and the list is not a subscriber to the list, we can live without infinite loops! Susie might find it worth trying her ISP's support system or that of RainLoop. I rather doubt this is something she can fix in her profile/options in RainLoop. I should add that I have never used (and never wish to use) RainLoop and no nothing about it that cannot be read on their web page - https://urldefense.proofpoint.com/v2/url?u=https-3A__www.rainloop.net&d=DwIC bA&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m= pYBmxSUlt5ianh_DFqLqEhWhlDl6KmFc84yPUJgh60Y&s=38W-bwPdqMctW-I9WlIXfNf3iwf3ob dN1wSg9gdmf_Q&e= HTH, Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk>
For whatever reason (the headers I'm sure) your posts make it to the list but replies are held. Whatever you can work out to not reflect the list as the sender (which IS a non-subscriber) should work. Joan Young jyoung6180@aol.com -----Original Message----- From: Susie Zada <szada@zades.com.au> To: 'Listowners list for Rootsweb list admins and moderators' <listowners@rootsweb.com> Sent: Mon, Oct 8, 2018 4:28 pm Subject: [LO] Re: Test message for Joan Hi Joan and Malcolm, I loathe and detest RainLoop - I got stuck with it when a friend helped me out with a problem with my ISP. They took over the regional ISP that I had been using for many years and promptly deleted my database (1.7+ million records for free regional research) and web site with more than 400 pages. They had also corrupted their so-called backup of my site and database! I was just grateful when an alternative was sorted out but the end result was I got stuck with RainLoop. I tried setting up Outlook on my new ISP / mail but failed and haven't had any help to sort it out. I have a couple of options: 1. Use my old backup computer for all Rootsweb mail - I have my fingers crossed that this one will work OK and not get held. 2. Work out how to send from my Gmail account but from my szada@zades.com.au email 3. Set up my gmail account as listowner of my lists 4. Not sure! About to head off for another day full of meetings - busy week all around - but I'll keep trying to sort something out - I hate being a nuisance! And just for fun - if anyone has ANY ancestors in Geelong and District, Victoria, Australia, my database is FULL of references! https://urldefense.proofpoint.com/v2/url?u=http-3A__zades.com.au_gandd_index.php_databases_gddbs&d=DwICAg&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=7x3-hlcIYdcJsEDZWVUiI_EbUUKORKOCPGa2Ezwco2Q&s=eJK12TEjhoUYrtscwlPlfQjBfj26_JSxoZs2qnIfcnk&e= Regards ... Susie Z -----Original Message----- From: Joan Young via LISTOWNERS <listowners@rootsweb.com> Sent: Tuesday, 9 October 2018 1:22 AM To: listowners@rootsweb.com Cc: szada@zades.com.au; Joan Young <jyoung6180@aol.com> Subject: [LO] Re: Test message for Joan I'm sure Susie will see this on the list but I'm copying her privately as well. Thanks, Malcolm. I do think you have found the problem in that I had asked previously why it looked like Susie's mail was coming from the listowners list. Then she sent me an email and it clearly was coming directly from her. I do think MailMan is picking up Susie's sending address as the list. Joan Young jyoung6180@aol.com -----Original Message----- From: Malcolm Austen <malcolm.austen@weald.org.uk> To: Listowners list for Rootsweb list admins and moderators <listowners@rootsweb.com> Sent: Mon, Oct 8, 2018 4:21 am Subject: [LO] Re: Test message for Joan On Sun, 07 Oct 2018 22:41:26 +0100, Malcolm Austen <malcolm.austen@weald.org.uk> wrote: > Well, if Susie can reply to a list message and include me as well in > the to list - a reply all to this email may suffice - I'll have a read > of the header details tomorrow, it's getting late here now From Susie's headers I see that she is using a webmail application called RainLoop. I presume that's provided by her ISP, it seems to be the root cause of the problem. Susie's direct messages that do reach the list include the header: From: szada@zades.com.au That's minimalist but acceptable the world over. However, when she replies to a list message RainLoop says: From: "szada@zades.com.au" <listowners@rootsweb.com> That says "My real name is szada@zades.com.au and my address is listowners@rootsweb.com" Clearly she is not sending from the list address - and the list is not a subscriber to the list, we can live without infinite loops! Susie might find it worth trying her ISP's support system or that of RainLoop. I rather doubt this is something she can fix in her profile/options in RainLoop. I should add that I have never used (and never wish to use) RainLoop and no nothing about it that cannot be read on their web page - https://urldefense.proofpoint.com/v2/url?u=https-3A__www.rainloop.net&d=DwIC bA&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m= pYBmxSUlt5ianh_DFqLqEhWhlDl6KmFc84yPUJgh60Y&s=38W-bwPdqMctW-I9WlIXfNf3iwf3ob dN1wSg9gdmf_Q&e= HTH, Malcolm. -- Malcolm Austen <malcolm.austen@weald.org.uk> _______________________________________________ Email preferences: https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_rootswebpref&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=SHF3t5r_awR7y7ZtP5OLrCMMqWx53YDCCTl-0LEib6U&s=c9agd3sSrfLGlm5sjSyXqqMFU1IRQRrx8-e_IZqeK7A&e= Unsubscribe https://lists.rootsweb.com/postorius/lists/listowners@rootsweb.com Privacy Statement: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2JWBOdY&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=SHF3t5r_awR7y7ZtP5OLrCMMqWx53YDCCTl-0LEib6U&s=nkO8I9kmkhBZ80IiBRfG2x0py_4gjYdn0WYAQFQLR9I&e= Terms and Conditions: https://urldefense.proofpoint.com/v2/url?u=https-3A__ancstry.me_2HDBym9&d=DwICaQ&c=kKqjBR9KKWaWpMhASkPbOg&r=QqKR_1oid-wv3O1GFus6ukhkWVArI2oTvHi2_JUm6dE&m=SHF3t5r_awR7y7ZtP5OLrCMMqWx53YDCCTl-0LEib6U&s=TtbQ9laAZx99xJ2XrB8RSqe-r_57F1K0eLS7RSXgixQ&e= Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community