Christina- Why don't you want to go through the HelpDesk? I ask because I believe that even if you write to: listmaster@rootsweb.com that mail goes To the HelpDesk and they will answer from there. Joan In a message dated 11/19/2011 6:19:05 P.M. Eastern Standard Time, chrisnina@gmail.com writes: who it is at RW who can removed a listmember from all their lists? I saw this happen and got a copy of the email sent to the listmember a few months ago. I have seen several lists being annoyed by emails from someone who has been hacked and is sending a lot of spam to various Irish lists she is subbed to. List admins seem to be missing in action. For the sake of the lists it would be nice to remove this person. But I can't remember the name of the guy at Rootsweb who did the unsubbing. I don't want to go through the Help Desk on this. Thanks, Christina