Has anyone gone to Earthlink webmail and checked the spam folder? I am, near as I can tell, receiving all of my email from Rootsweb. Lainee -----Original Message----- From: Maggie Hein Sent: Saturday, May 25, 2013 2:46 PM To: JYoung6180@aol.com Cc: LISTOWNERS@rootsweb.com Subject: Re: [LO] not receiving messages from my own list Joan, That's exactly what I did - for an HOUR yesterday - and Earthlink treated me like a crazy person. I see in the archives of this group that there were several other list owners with Earthlink addresses who have reported the same problem. Is there anyone from RootsWeb tech support that monitors this list that could tell us what we are supposed to say to EarthLink to convince them they are blocking us? Strangely, I also did not receive a copy of my post to the LISTOWNERS here at my e-mail address, but I did receive your message. I am on other Rootsweb lists and normally receive a copy of anything I post. Is this list set up differently? Maggie On Sat, May 25, 2013 at 2:40 PM, <JYoung6180@aol.com> wrote: > ** > I believe they are blocking also...in that Earthlink subscribers started > bouncing off my lists today. So they have probably been blocking for about > a week or so. > > You would have to talk to Earthlink support and explain that RootsWeb list > mail is not spam and ask what you can do to get the block removed. > > Joan

Have you checked the junk mail folder on the webmail at Earthlink.net? Lainee -----Original Message----- From: Margaret L. Sopp Sent: Saturday, May 25, 2013 2:09 PM To: listowners-L@rootsweb.com Subject: [LO] Not Receiving Mail - follow up Deloris Williams, thank you for responding. I am reading the Listowners messages in the Archives. And, yes, I checked the List Archives to the Lists and there are posts there. In fact, I realized I was not receiving Rootsweb mail because I posted a message yesterday and another today and neither came to my mailbox as they normally do. So that's when I looked in the Archives for that List. As I am the administrator of that particular List, I was able to check the subscribers and I am still subscribed. Something must be up between Earthlink and Rootsweb. I recall years ago there was an Earthlink and Ancestry thing. It continued for a long time (months and months) and I spoke to both Earthlink and Ancestry reps multiple times and of course each said it was the other's fault. Ugh! Margaret

I use Earthlink and I am still getting all my email...I had a problem a couple weeks ago with ONE Yahoogroup not getting mail from it but from all my other Yahoogroups, but it seems to have straightened itself out. Weird! Lainee -----Original Message----- From: Margaret L. Sopp Sent: Saturday, May 25, 2013 1:48 PM To: listowners-L@rootsweb.com Subject: [LO] Not Receiving Rootsweb Mail I am not receiving mail from the Rootsweb lists. I checked the Listowners Archives and see that there is a post from someone else not receiving mail. We both use Earthlink. Is there a problem with Rootsweb & Earthlink? Margaret

I added my g-mail account as a list administrator, sent a message to the administrator, and pulled the IP address off of the message that arrived. I sent it in and got this back. Could it really be this simple a solution? Hello may5902@earthlink.net, We have removed the block on mail originating from 66.43.28.157, please allow 2-24 hours for normal email traffic to resume. Please understand that IPs previously removed from the EarthLink Correct Connect database may be re-added in the future should the server be discovered to again be open for relay. Regards, -- Earthlink Abuse Department blockedbyearthlink@abuse.earthlink.net http://www.earthlink.net/about/policies/use.faces On Sat, May 25, 2013 at 4:10 PM, Maggie Hein <village.of.frank@gmail.com>wrote: > I think it would be helpful if everyone who is getting bounces of their > Eathlink subscribers would complain to both EarthLink and RootsWeb. I just > spent another hour on the phone with EarthLink. Basically, they won't do > anything unless I send them an example of a bounce message and/or send them > the IP address of where the block messages are coming from. Since I'm not > getting messages at all, I have no bounce messages to send them, and I have > no idea what RootsWeb's IP address is. The address that I was told to send > this information to is: > blockedbyearthlink.abuse.earthlink.net > I looked up that e-mail address and here is the help page associated with > it. Does this make any sense to anyone? > http://support.earthlink.net/articles/email/email-blocked-by-earthlink.php > > > On Sat, May 25, 2013 at 2:42 PM, <JYoung6180@aol.com> wrote: > >> Margaret- >> >> Keep checking because my Earthlink subscribers just started bouncing off >> TODAY. >> >> Joan >> >> >> In a message dated 5/25/2013 3:10:58 P.M. Eastern Daylight Time, >> MLSopp@earthlink.net writes: >> >> As I am the administrator of that particular List, I was able to check >> the >> subscribers and I am still subscribed >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> > >

Charani- While you are correct about gmail...this is actually a MailMan "feature" in that listowners-l is set to reply to sender. So in order to reply to the sender and the list you must hit REPLY ALL. MailMan spots duplicate copies and removes the list copy so that it isn't sent in these cases no matter whether gmail is involved or not. Joan In a message dated 5/25/2013 4:09:19 P.M. Eastern Daylight Time, charani.b@gmail.com writes: Maggie Hein wrote: > Strangely, I also did not receive a copy of my post to the LISTOWNERS here > at my e-mail address, but I did receive your message. I am on > other Rootsweb lists and normally receive a copy of anything I post. Is > this list set up differently? For some weird and wonderful reason, Gmail doesn't think you need a copy of your own mail. However, you can alter the settings so you DO get a copy back. This seems to work primarily with email clients such at Outlook, Outlook Express, Thunderbird, Eudora, etc. If you aren't using an email client, which you don't appear to be, add your address in the cc or bcc field. -- Charani (UK) OPC for Walton, Ashcott, Shapwick, Greinton and Clutton, SOM http://wsom-opc.org.uk ------------------------------- To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I think it would be helpful if everyone who is getting bounces of their Eathlink subscribers would complain to both EarthLink and RootsWeb. I just spent another hour on the phone with EarthLink. Basically, they won't do anything unless I send them an example of a bounce message and/or send them the IP address of where the block messages are coming from. Since I'm not getting messages at all, I have no bounce messages to send them, and I have no idea what RootsWeb's IP address is. The address that I was told to send this information to is: blockedbyearthlink.abuse.earthlink.net I looked up that e-mail address and here is the help page associated with it. Does this make any sense to anyone? http://support.earthlink.net/articles/email/email-blocked-by-earthlink.php On Sat, May 25, 2013 at 2:42 PM, <JYoung6180@aol.com> wrote: > Margaret- > > Keep checking because my Earthlink subscribers just started bouncing off > TODAY. > > Joan > > > In a message dated 5/25/2013 3:10:58 P.M. Eastern Daylight Time, > MLSopp@earthlink.net writes: > > As I am the administrator of that particular List, I was able to check > the > subscribers and I am still subscribed > > ------------------------------- > To unsubscribe from the list, please send an email to > LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

You received a PRIVATE copy of my message. Because of your known issue receiving LIST mail I sent a private copy to you plus the one to the list (which MailMan wouldn't have sent you anyway because it knew you got a private copy). Joan In a message dated 5/25/2013 3:46:47 P.M. Eastern Daylight Time, village.of.frank@gmail.com writes: Joan, That's exactly what I did - for an HOUR yesterday - and Earthlink treated me like a crazy person. I see in the archives of this group that there were several other list owners with Earthlink addresses who have reported the same problem. Is there anyone from RootsWeb tech support that monitors this list that could tell us what we are supposed to say to EarthLink to convince them they are blocking us? Strangely, I also did not receive a copy of my post to the LISTOWNERS here at my e-mail address, but I did receive your message. I am on other Rootsweb lists and normally receive a copy of anything I post. Is this list set up differently? Maggie

Margaret- Keep checking because my Earthlink subscribers just started bouncing off TODAY. Joan In a message dated 5/25/2013 3:10:58 P.M. Eastern Daylight Time, MLSopp@earthlink.net writes: As I am the administrator of that particular List, I was able to check the subscribers and I am still subscribed

I believe they are blocking also...in that Earthlink subscribers started bouncing off my lists today. So they have probably been blocking for about a week or so. You would have to talk to Earthlink support and explain that RootsWeb list mail is not spam and ask what you can do to get the block removed. Joan In a message dated 5/25/2013 3:37:23 P.M. Eastern Daylight Time, village.of.frank@gmail.com writes: I manage RUS-SARATOV-FRANK . I realized last week that I wasn't receiving any administrative notifications of any kind, nor was I receiving copies of the posts of lists members, at the e-mail address I use for this list. I suspected that my ISP (EarthLink) had decided that anything coming from @ rootsweb.com was spam and was blocking all of it. I spent a considerable amount of time with Earthlink tech support trying to convince them of this and they don't believe me. I tried to register for this Administrator mailing list using my Earthlink e-mail and never received a registration confirmation. So, I set up a g-mail address, input that in as my administrator address, registered for this list using the new g-mail address, sent myself a test administrator message, and unsurprisingly, all of that works just fine unisg a g-mail address. So, how do I convince EarthLink that they are blocking @rootsweb.com messages? They were asking me what ip address the messages would have come from and I haven't a clue what the answer to that would be. Does RootsWeb have a tech support department that could help me with this?

Barbara & George Grenier wrote: > Hi all > > Are Rootsweb and Earthlink fighting again? And how do I find out? > > Barbara > irritated in SoCal Dunno, but I'm not getting much RW mail these days either. OTOH, there isn't much traffic in the list archives I look at either ... Cheryl in Maryland

Joan, That's exactly what I did - for an HOUR yesterday - and Earthlink treated me like a crazy person. I see in the archives of this group that there were several other list owners with Earthlink addresses who have reported the same problem. Is there anyone from RootsWeb tech support that monitors this list that could tell us what we are supposed to say to EarthLink to convince them they are blocking us? Strangely, I also did not receive a copy of my post to the LISTOWNERS here at my e-mail address, but I did receive your message. I am on other Rootsweb lists and normally receive a copy of anything I post. Is this list set up differently? Maggie On Sat, May 25, 2013 at 2:40 PM, <JYoung6180@aol.com> wrote: > ** > I believe they are blocking also...in that Earthlink subscribers started > bouncing off my lists today. So they have probably been blocking for about > a week or so. > > You would have to talk to Earthlink support and explain that RootsWeb list > mail is not spam and ask what you can do to get the block removed. > > Joan > > In a message dated 5/25/2013 3:37:23 P.M. Eastern Daylight Time, > village.of.frank@gmail.com writes: > > I manage RUS-SARATOV-FRANK . I realized last week that I wasn't receiving > any administrative notifications of any kind, nor was I receiving copies of > the posts of lists members, at the e-mail address I use for this list. I > suspected that my ISP (EarthLink) had decided that anything coming from @ > rootsweb.com was spam and was blocking all of it. I spent a considerable > amount of time with Earthlink tech support trying to convince them of this > and they don't believe me. I tried to register for this > Administrator mailing list using my Earthlink e-mail and never received a > registration confirmation. So, I set up a g-mail address, input that in as > my administrator address, registered for this list using the new g-mail > address, sent myself a test administrator message, and unsurprisingly, all > of that works just fine unisg a g-mail address. So, how do I convince > EarthLink that they are blocking @rootsweb.com messages? They were asking > me what ip address the messages would have come from and I haven't a clue > what the answer to that would be. Does RootsWeb have a tech support > department that could help me with this? > >

I manage RUS-SARATOV-FRANK . I realized last week that I wasn't receiving any administrative notifications of any kind, nor was I receiving copies of the posts of lists members, at the e-mail address I use for this list. I suspected that my ISP (EarthLink) had decided that anything coming from @ rootsweb.com was spam and was blocking all of it. I spent a considerable amount of time with Earthlink tech support trying to convince them of this and they don't believe me. I tried to register for this Administrator mailing list using my Earthlink e-mail and never received a registration confirmation. So, I set up a g-mail address, input that in as my administrator address, registered for this list using the new g-mail address, sent myself a test administrator message, and unsurprisingly, all of that works just fine unisg a g-mail address. So, how do I convince EarthLink that they are blocking @rootsweb.com messages? They were asking me what ip address the messages would have come from and I haven't a clue what the answer to that would be. Does RootsWeb have a tech support department that could help me with this?

Deloris Williams, thank you for responding. I am reading the Listowners messages in the Archives. And, yes, I checked the List Archives to the Lists and there are posts there. In fact, I realized I was not receiving Rootsweb mail because I posted a message yesterday and another today and neither came to my mailbox as they normally do. So that's when I looked in the Archives for that List. As I am the administrator of that particular List, I was able to check the subscribers and I am still subscribed. Something must be up between Earthlink and Rootsweb. I recall years ago there was an Earthlink and Ancestry thing. It continued for a long time (months and months) and I spoke to both Earthlink and Ancestry reps multiple times and of course each said it was the other's fault. Ugh! Margaret

I would suggest checking your Mailing List Archives to see if there are messages on the lists you're subscribed to. If there are messages there that you haven't received, then you're having a problem. By the way, if you're receiving this and other messages from the Listowners Mailing List, you're not likely having a problem. Deloris Williams -------------------------------------------------- From: "Margaret L. Sopp" <MLSopp@earthlink.net> Sent: Saturday, May 25, 2013 1:48 PM To: <listowners-L@rootsweb.com> Subject: [LO] Not Receiving Rootsweb Mail > > I am not receiving mail from the Rootsweb lists. I checked the Listowners > Archives and see that there is a post from someone else not receiving > mail. > We both use Earthlink. Is there a problem with Rootsweb & Earthlink? > > Margaret > > > > ------------------------------- > To unsubscribe from the list, please send an email to > LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

I am not receiving mail from the Rootsweb lists. I checked the Listowners Archives and see that there is a post from someone else not receiving mail. We both use Earthlink. Is there a problem with Rootsweb & Earthlink? Margaret

Hi all Are Rootsweb and Earthlink fighting again? And how do I find out? Barbara irritated in SoCal

Dennis Ahern wrote: > > I resubscribed all of the bounced addresses, reset my bounce quota to 10 > and sent another email to the list. It's been a few days and there have > been no bounces. Have there been any other mails to the list other than yours? If not, they are unlikely to bounce off until or unless there's a flurry of activity. When I took over a small and inactive list, I mailed each list member individually because I guessed there would be some unused addresses. Nine of the addresses bounced and I unsubbed them. -- Charani (UK) OPC for Walton, Ashcott, Shapwick, Greinton and Clutton, SOM http://wsom-opc.org.uk

At 08:04 AM 5/16/2013, Dennis Ahern wrote: >I resubscribed all of the bounced addresses, reset my bounce quota to 10 >and sent another email to the list. It's been a few days and there have >been no bounces. I would have left them off unless I knew that there was a reason why they were bounced AND the reason no longer exists. Even so, I probably would have let them re0subscribe. As for the bounce threshold being rest, I probably would have considered how often posts to the list were being made and maybe lowered it rather than raising it. In this way, bounce offs would occur in a more regular way rather than so many at once. Hope this helps - Lee Hoffman/KY TMG Tips: <http://www.tmgtips.com> My website: <http://www.tmgtips.com/lhoffman> A user of the best genealogy program, The Master Genealogist (TMG)

Usually addresses that bounce off are bad addresses. Why would you want to resubscribe a bad address to your list? Sharon In a message dated 5/16/2013 5:23:52 A.M. Pacific Daylight Time, ahern@world.std.com writes: I resubscribed all of the bounced addresses,

I should clarify that the bounces are reset to zero only after 7 days of NO bounces...I think my response below didn't make that clear. But in your case with a threshold of 10 you would still have to reach TEN days of bounces with no gap of 7 days of no posts/bounces for any of the addresses to bounce off again. Joan In a message dated 5/16/2013 10:28:56 A.M. Eastern Daylight Time, JYoung6180@aol.com writes: First off...if an address bounces OFF your list (or multiple addresses bounce off at one time) the admin should never just resubscribe them without some sort of verification that 1) the person wants to resub --- in other words they should do it, and 2) verification that the address actually works and is valid. The fact that you have set your bounce quota to 10 and "sent another email to the list" and waited a "few days" proves NOTHING...it will take 10 days of bounces for each of the addresses for them to bounce off again...if the list doesn't get any traffic and the bounces clear and return to zero after 7 days...they will never bounce off...but that doesn't mean they are no bouncing or that they are getting the list mail! You won't see any bounces (they just get discarded) until the threshold is met and you see the final bounce that unsubs the addresses. Not a solution in my opinion. Joan In a message dated 5/16/2013 8:23:52 A.M. Eastern Daylight Time, ahern@world.std.com writes: I resubscribed all of the bounced addresses, reset my bounce quota to 10 and sent another email to the list. It's been a few days and there have been no bounces. -dja ------------------------------- To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message