Lynne wrote: > I would ban each of his new addresses as you discover them I'm trying to be very careful about this. I don't want to make any mistakes and penalize the wrong person. However, he's pretty consistent in his subbing and sending in a complaint/criticism, and whenever I see one of these, I check the message headers for his IP address and, voila, there it is. And he's just subbed and posted from a new email address in the past 20 minutes. > you could set your list so that you have to approve all new subscriptions I did that after the first time he subbed with a new addy and posted a complaint about the topic being discussed (a budding argument between him and another list member that I put a stop to). I've had to keep the list setting this way since August or so, since he continues to do this. Thanks! Marie

Notify? Not sure what you mean by that. If you are adminning a list hopefully you are subscribed to the list and you will receive every post made to the list in L mode. If you have moderated a list member you will get daily notices of any attempts they have made to post in your pending requests. Joan In a message dated 12/1/2011 1:46:39 P.M. Eastern Standard Time, gen-quest@comcast.net writes: If that was happening on one of my lists, I would put the list on moderation for awhile so I could screen the messages before they went to the list members. Of course, you would have to set the "notify" function so that every time a post was made to the list, you received an immediate notice so as not to penalize the other list members.

Marie- Yes...and if the problem continues you may wish to review all requests to subscribe and place new subscribers on moderation until you feel you can trust them. I don't suggest this as a PERMANENT solution but it may be needed temporarily. Joan In a message dated 12/1/2011 1:08:07 P.M. Eastern Standard Time, rwlistsboards@comcast.net writes: I recently unsubbed and banned a list member who went ballistic over another list member's unkind post about him. The person who posted the message that angered this guy has been placed on moderation and has been behaving himself. The angry guy (who was on permanent moderation because of his penchant for criticizing folks on the list) sent me twenty-four irate emails in a three day period of time - sixteen of them in a six-hour time span. He complained to the HelpDesk and demanded that RootsWeb remove the mailing list entirely. IMHO, a really over-the-top reaction on his part. This guy has subbed to my list with eight or more other email addresses over the past few months in an effort to circumvent moderation, and now he's doing so to circumvent being banned from the list. He has a very distinctive writing style that reflects his personality, so it's pretty easy to tell when it's him subbing under a new address. Generally what he does is sub and post a complaint or jump into an existing discussion and start a debate. Anyway, whatever email address he uses and whatever name he signs his messages with, the IP address is exactly the same in the message headers. Would it be within my rights as admin to unsub and ban these other addresses as well? -Marie

Hi Marie I would ban each of his new addresses as you discover them as long as you're sure they belong to him. To avoid having to vet each and every message to the list, you could set your list so that you have to approve all new subscriptions. Put the new subscribers on moderate until their first message is vetted or until you learn that the address is not owned by your miscreant. You could use the archives search engine to check to see if the new subscribers are/were subbed to other lists and then those addresses wouldn't have to be moderated. Lynne -----Original Message----- > >If that was happening on one of my lists, I would put the list on moderation >for awhile so I could screen the messages before they went to the list >members. Of course, you would have to set the "notify" function so that >every time a post was made to the list, you received an immediate notice so >as not to penalize the other list members. >

I recently unsubbed and banned a list member who went ballistic over another list member's unkind post about him. The person who posted the message that angered this guy has been placed on moderation and has been behaving himself. The angry guy (who was on permanent moderation because of his penchant for criticizing folks on the list) sent me twenty-four irate emails in a three day period of time - sixteen of them in a six-hour time span. He complained to the HelpDesk and demanded that RootsWeb remove the mailing list entirely. IMHO, a really over-the-top reaction on his part. This guy has subbed to my list with eight or more other email addresses over the past few months in an effort to circumvent moderation, and now he's doing so to circumvent being banned from the list. He has a very distinctive writing style that reflects his personality, so it's pretty easy to tell when it's him subbing under a new address. Generally what he does is sub and post a complaint or jump into an existing discussion and start a debate. Anyway, whatever email address he uses and whatever name he signs his messages with, the IP address is exactly the same in the message headers. Would it be within my rights as admin to unsub and ban these other addresses as well? -Marie

If that was happening on one of my lists, I would put the list on moderation for awhile so I could screen the messages before they went to the list members. Of course, you would have to set the "notify" function so that every time a post was made to the list, you received an immediate notice so as not to penalize the other list members. -------Original Message------- From: MJDallas Date: 12/1/2011 12:07:33 PM To: listowners@rootsweb.com Subject: [LO] need advice about list member issue I recently unsubbed and banned a list member who went ballistic over another list member's unkind post about him. The person who posted the message that angered this guy has been placed on moderation and has been behaving himself. The angry guy (who was on permanent moderation because of his penchant for criticizing folks on the list) sent me twenty-four irate emails in a three day period of time - sixteen of them in a six-hour time span. He complained to the HelpDesk and demanded that RootsWeb remove the mailing list entirely. IMHO, a really over-the-top reaction on his part. This guy has subbed to my list with eight or more other email addresses over the past few months in an effort to circumvent moderation, and now he's doing so to circumvent being banned from the list. He has a very distinctive writing style that reflects his personality, so it's pretty easy to tell when it's him subbing under a new address. Generally what he does is sub and post a complaint or jump into an existing discussion and start a debate. Anyway, whatever email address he uses and whatever name he signs his messages with, the IP address is exactly the same in the message headers. Would it be within my rights as admin to unsub and ban these other addresses as well? -Marie ------------------------------- To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

This morning I requested a spam message be removed from the archives using the removal tool, and notified the Helpdesk via the help button and the Ask A Question screen. This afternoon I received an e-mail from Gerhard to say it had been done. Quick, easy and efficient. Thank you RootsWeb. Cheers Elmo.

Same thing thing happened to me yesterday, except I did not receive confirming E-Mail. I had to check the archives. Carl Hommel -----Original Message----- From: Keith Elmo Eldridge Sent: Wednesday, November 30, 2011 1:43 PM To: listowners@rootsweb.com Subject: Re: [LO] Spam sent to my list This morning I requested a spam message be removed from the archives using the removal tool, and notified the Helpdesk via the help button and the Ask A Question screen. This afternoon I received an e-mail from Gerhard to say it had been done. Quick, easy and efficient. Thank you RootsWeb. Cheers Elmo. ------------------------------- To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Let me add my thanks to Gerhard and the rest of the staff. I have found them to be most helpful during the recent onslaught of spam hitting the lists. Best wishes, Jim "Pops" Jackson -----Original Message----- From: listowners-bounces@rootsweb.com [mailto:listowners-bounces@rootsweb.com] On Behalf Of Keith Elmo Eldridge Sent: Wednesday, November 30, 2011 1:43 PM To: listowners@rootsweb.com Subject: Re: [LO] Spam sent to my list This morning I requested a spam message be removed from the archives using the removal tool, and notified the Helpdesk via the help button and the Ask A Question screen. This afternoon I received an e-mail from Gerhard to say it had been done. Quick, easy and efficient. Thank you RootsWeb. Cheers Elmo. ------------------------------- To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

David- Yes, that works fine also. I believe the mail sent to listmaster actually is read and replied to via the HelpDesk by Gerhard. At least that has been my experience...that is where the replies are coming from to let me know the spam has been deleted. Joan In a message dated 11/23/2011 7:27:37 P.M. Eastern Standard Time, dsam52@sampubco.com writes: Joan, I just got reply from Gerhard - he said to do first step and copy that url and send in email to listmaster at rootsweb.com when dealing with this particular type of spams already in archives. David Samuelsen

Joan, I just got reply from Gerhard - he said to do first step and copy that url and send in email to listmaster at rootsweb.com when dealing with this particular type of spams already in archives. David Samuelsen On 11/23/2011 1:21 PM, JYoung6180@aol.com wrote: > Good start...next place the poster on moderated status so it can't happen > again -- any attempt will be blocked in your pending requests where you can > reject it and notify the poster about the problem. > > To remove the post from the archives, go to the archives and copy the URL > where the spam post is located. Then go here to the removal tool: > http://archiver.rootsweb.ancestry.com/cgi-bin/remove > > Paste in the URL of the spam post to be removed. Then contact the HelpDesk > and let them know about it so they can complete the removal process. > > Joan > > > In a message dated 11/23/2011 3:17:27 P.M. Eastern Standard Time, > linne@gravestock.us writes: > > Can someone help me with this? I'm guessing that these are > my next steps: > Tell the list not to click on it > Remove it from the archives. > > How do I remove it from the archives? > Anything else I should do? > Many thanks, > Linne > > > > ------------------------------- > To unsubscribe from the list, please send an email to LISTOWNERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

At 11-23-2011 03:14 PM, Linne Gravestock wrote: > Can someone help me with this? I'm guessing that these are >my next steps: >Tell the list not to click on it >Remove it from the archives. > > How do I remove it from the archives? > Anything else I should do? First thing to do is to moderate the user it came from. Removal is a 3-step process: - Go to the archives of your list and find the URI of the offending message. For my list, the archive page for November is http://archiver.rootsweb.ancestry.com/th/index/CAN-NS-ANTIGONISH/2011-11. Clicking on one of the messages will leave the URI in the address bar of your browser. Copy it. - Go to this page and enter the URI you found in the previous step: http://archiver.rootsweb.ancestry.com/cgi-bin/remove and click the submit button. - From that page, click on the 'Help' button on the upper right. That will take you to the FAQ page. On the FAQ page are two tabs: 'Answers' (the one that's open) and 'Ask a Question'. Click on 'Ask a Question'. 'Ask a Question' is the email form page; clicking on the tab will take you to this page: http://rootsweb.custhelp.com/cgi-bin/rootsweb.cfg/php/enduser/ask.php?p_sid=nWfsccJk&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0yMjEsMjIxJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ!! Or, shortened: http://preview.tinyurl.com/emailAncestry Fill in the fields as appropriate; your message would be something like "I'm the administrator for can-ns-antigonish list. I just initiated removal of a spam message from my list's archive. Could you please complete the removal?" My experience has been that they get to it in anywhere from a day to three days, although tomorrow is US Thanksgiving holiday, so it may take a bit longer.

Good start...next place the poster on moderated status so it can't happen again -- any attempt will be blocked in your pending requests where you can reject it and notify the poster about the problem. To remove the post from the archives, go to the archives and copy the URL where the spam post is located. Then go here to the removal tool: http://archiver.rootsweb.ancestry.com/cgi-bin/remove Paste in the URL of the spam post to be removed. Then contact the HelpDesk and let them know about it so they can complete the removal process. Joan In a message dated 11/23/2011 3:17:27 P.M. Eastern Standard Time, linne@gravestock.us writes: Can someone help me with this? I'm guessing that these are my next steps: Tell the list not to click on it Remove it from the archives. How do I remove it from the archives? Anything else I should do? Many thanks, Linne

Can someone help me with this? I'm guessing that these are my next steps: Tell the list not to click on it Remove it from the archives. How do I remove it from the archives? Anything else I should do? Many thanks, Linne Delivered-To: linne.gravestock.name-LINNE@LINNE.GRAVESTOCK.NAME Delivered-To: linne@gravestock.name To: linne@gravestock.name Subject: From the Bottom of My Heart X-MB-Message-Source: WebUI X-MB-Message-Type: User From: brendabp@aol.com X-Originating-IP: [188.209.106.48] Date: Tue, 22 Nov 2011 17:36:07 -0500 (EST) x-aol-global-disposition: G DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mx.aol.com; s=20110426; t=1322001368; bh=v6Y/MThVjTMJZfblzYxtutH4CBgMzNeb2Hc2uWdT87I=; h=From:To:Subject:Message-Id:Date:MIME-Version:Content-Type; b=mCTukP0WMH2nGP5PPjIKH0y6vFqWyTwTm14mPFXj5K2ZWN8pfipWsWbHukYjPbGBN neoiAoUwi96HW6ilEErtElmMcqi8LzKZhlPPqVuqNf8fijaBSkENwe++OC/BrU2dLg xNExqjfdUDjLs6QTrB/vUL7zXnGDVde4vMOaxJj0= X-AOL-SCOLL-SCORE: 0:2:272088640:93952408 X-AOL-SCOLL-URL_COUNT: 0 x-aol-sid: 3039ac1d338c4ecc23d75521 X-ELNK-Received-Info: spv=0; X-ELNK-AV: 0 X-ELNK-Info: sbv=0; sbrc=.0; sbf=00; sbw=000; I'd like to share this with u http://blog.skyfotostudio.ro/inf.php It's amazing!

I had the same address try to subscribe to the FREDERICK list on 10 November. I assumed it was a spoofed address and discarded (not rejected) it. Kind Regards, Wendy Howard Pat Williams said the following on 23/11/2011 5:59 a.m.: > Hi folks > > I have my lists set to approve subscriptions rather than let new subscribers > loose and have today had a request from > > > Content-Type@lists9.rootsweb.com > > Has anyone else seen anything like this or is it a possible attempt to get > on the list for ulterior motives. > > Regards > > Patrick Williams

Courtney- Yes, that CAN happen but the time stamps on the final arrivals would not be exactly the same second in that case. They are in this case so we are definitely talking about ONE single email that arrived and then split. Joan In a message dated 11/22/2011 5:42:43 P.M. Eastern Standard Time, sitnah@cox.net writes: I occasionally get two copies of messages when my server has what I call a "blurp" Usually quits after a short time. Courtney sitnah@cox.net

Hi folks I have my lists set to approve subscriptions rather than let new subscribers loose and have today had a request from Content-Type@lists9.rootsweb.com Has anyone else seen anything like this or is it a possible attempt to get on the list for ulterior motives. Regards Patrick Williams

I occasionally get two copies of messages when my server has what I call a "blurp" Usually quits after a short time. Courtney sitnah@cox.net

Joan, Marilyn sent two full expanded headers, but they appeared to be identical in every way, right down to the Message ID and time stamps and everything. Unless perhaps she sent the same set of headers twice by mistake that is.... -- Mary ---- JYoung6180@aol.com wrote: > Marilyn- > > Ask her to send you the full expanded headers of BOTH copies of one the > duplicates -- we can't tell why there would be TWO copies by just seeing one > set of headers. > > Joan > > > In a message dated 11/21/2011 9:22:21 A.M. Eastern Standard Time, > Tribehunter@aol.com writes: > > A subscriber has asked why she's receiving duplicate emails from the > mailing list but I can't seem to figure out the problem from the headers > of the > two duplicates. The subscribers address is llepore@comcast.net > > Can anyone help please? > > Thanks, > Marilyn

I guess it is too early in the day for me to scroll all the way to the bottom. <g> Thanks, Mary. Yes, they are exactly the same which would indicate if, as Mary stated they are not the SAME copy, then the subscriber MUST have a setting in her mail client to send a copy to two different folders -- whatever, it would be on her end since a person can't be subbed twice under the exact same address and both copies were definitely showing the same subscriber address. Joan In a message dated 11/21/2011 9:44:22 A.M. Eastern Standard Time, mdtaffet@twcny.rr.com writes: Joan, Marilyn sent two full expanded headers, but they appeared to be identical in every way, right down to the Message ID and time stamps and everything. Unless perhaps she sent the same set of headers twice by mistake that is.... -- Mary