RootsWeb.com Mailing Lists
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    1. Re: [LEGACY] No messages from LUG
    2. Is this the issue again? FAQ Security > Mail Policy Mail to Comcast is rejected and is returned with an error message containing the code BL002. What does this mean? You have been blocked from emailing the Comcast network because we have determined that you are sending email from dynamic/residential IP space. Comcast does not allow residential / dynamic IP addresses to directly connect to our mail servers. In most cases, Comcast will classify your mail server's IP address as dynamic if the reverse DNS does not comply with standard static naming conventions. How do I get my IP removed from the blocklist? It is important that you ask your mail provider to review the settings of your email server to ensure it is set up correctly so that it is not blocked by Comcast in the future. When contacting your email administrator, you should include the error message contained in the email which alerted you to this problem. This error message contains important information to help your email administrator resolve this issue. Removal requests can be sent to www.comcastsupport.com/rbl and will require the IP address of the blocked mail server. Requests submitted through this form are monitored 24 hours a day, 7 days a week to ensure a timely response. -------------- Original message -------------- From: "Support" <Support@LegacyFamilyTree.com> > Beth, > > The LUG list is up and running (I think...). Last Saturday afternoon, we > went off-line because our server host moved all their servers to a new > building for expansion. We were back on-line Monday morning but we're now > hearing from quite a few users who aren't getting emails from us at all - > either from the LUG list or from us directly. I know I've had quite a few > bounces from Comcast, RoadRunner and a couple of other domain names so we're > being rejected for some reason (and the reject messages haven't been at all > helpful!) > > Ken's trying to sort through it all and I hope he gets it squared away > really soon! > > Messages are getting *to* the list, although it's been pretty quiet lately. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > Support@LegacyFamilyTree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > > > > -----Original Message----- > From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On > Behalf Of Beth Gay > Sent: Saturday, November 18, 2006 6:25 PM > To: LEGACY@rootsweb.com > Subject: [LEGACY] No messages from LUG > > I have not received any messages from LUG since 11 Nov 2006. I checked my > junk mail folder but I found no messages from LUG. Does anyone else have > this problem? > > Best regards, > Beth G. > > > ------------------------------- > To unsubscribe from the list, please send an email to > LEGACY-request@rootsweb.com with the word 'unsubscribe' without the quotes in > the subject and the body of the message

    11/20/2006 03:28:16
    1. Re: [LEGACY] No messages from LUG
    2. Support
    3. Beth, We think that since our IP changed, Comcast is rejecting based on our IP and we need to "re-register" the new one. I'm really hoping this gets squared away soon! Darn spammers anyway - life was so much easier before they started causing problems <rbg> Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of stephen.graham@comcast.net Sent: Monday, November 20, 2006 2:28 AM To: legacy@rootsweb.com Subject: Re: [LEGACY] No messages from LUG Is this the issue again? FAQ Security > Mail Policy Mail to Comcast is rejected and is returned with an error message containing the code BL002. What does this mean? You have been blocked from emailing the Comcast network because we have determined that you are sending email from dynamic/residential IP space. Comcast does not allow residential / dynamic IP addresses to directly connect to our mail servers. In most cases, Comcast will classify your mail server's IP address as dynamic if the reverse DNS does not comply with standard static naming conventions. How do I get my IP removed from the blocklist? It is important that you ask your mail provider to review the settings of your email server to ensure it is set up correctly so that it is not blocked by Comcast in the future. When contacting your email administrator, you should include the error message contained in the email which alerted you to this problem. This error message contains important information to help your email administrator resolve this issue. Removal requests can be sent to www.comcastsupport.com/rbl and will require the IP address of the blocked mail server. Requests submitted through this form are monitored 24 hours a day, 7 days a week to ensure a timely response. -------------- Original message -------------- From: "Support" <Support@LegacyFamilyTree.com> > Beth, > > The LUG list is up and running (I think...). Last Saturday afternoon, > we went off-line because our server host moved all their servers to a > new building for expansion. We were back on-line Monday morning but > we're now hearing from quite a few users who aren't getting emails > from us at all - either from the LUG list or from us directly. I know > I've had quite a few bounces from Comcast, RoadRunner and a couple of > other domain names so we're being rejected for some reason (and the > reject messages haven't been at all > helpful!) > > Ken's trying to sort through it all and I hope he gets it squared away > really soon! > > Messages are getting *to* the list, although it's been pretty quiet lately. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > Support@LegacyFamilyTree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > > > > -----Original Message----- > From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] > On Behalf Of Beth Gay > Sent: Saturday, November 18, 2006 6:25 PM > To: LEGACY@rootsweb.com > Subject: [LEGACY] No messages from LUG > > I have not received any messages from LUG since 11 Nov 2006. I checked > my junk mail folder but I found no messages from LUG. Does anyone else > have this problem? > > Best regards, > Beth G. > > > ------------------------------- > To unsubscribe from the list, please send an email to > LEGACY-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to LEGACY-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    11/20/2006 02:17:56
    1. Re: [LEGACY] No messages from LUG
    2. Beth Gay
    3. Hi Sherry, I did not send the last message. I don't have Comcast. I use Integrity. Here is the support email address: support@integrity.com. <mailto:support@integrity.com> If I need to contact them tell me what message to send. Best regards, Beth G. Support wrote: <mailto:support@integrity.com> > Beth, > > We think that since our IP changed, Comcast is rejecting based on our IP and > we need to "re-register" the new one. > > I'm really hoping this gets squared away soon! Darn spammers anyway - life > was so much easier before they started causing problems <rbg> > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > Support@LegacyFamilyTree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -----Original Message----- > From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On > Behalf Of stephen.graham@comcast.net > Sent: Monday, November 20, 2006 2:28 AM > To: legacy@rootsweb.com > Subject: Re: [LEGACY] No messages from LUG > > Is this the issue again? > FAQ > Security > Mail Policy > Mail to Comcast is rejected and is returned with an error message containing > the code BL002. What does this mean? > You have been blocked from emailing the Comcast network because we have > determined that you are sending email from dynamic/residential IP space. > Comcast does not allow residential / dynamic IP addresses to directly > connect to our mail servers. In most cases, Comcast will classify your mail > server's IP address as dynamic if the reverse DNS does not comply with > standard static naming conventions. > How do I get my IP removed from the blocklist? > It is important that you ask your mail provider to review the settings of > your email server to ensure it is set up correctly so that it is not blocked > by Comcast in the future. When contacting your email administrator, you > should include the error message contained in the email which alerted you to > this problem. This error message contains important information to help > your email administrator resolve this issue. Removal requests can be sent > to www.comcastsupport.com/rbl and will require the IP address of the blocked > mail server. Requests submitted through this form are monitored 24 hours a > day, 7 days a week to ensure a timely response. > > -------------- Original message -------------- > From: "Support" <Support@LegacyFamilyTree.com> > > >> Beth, >> >> The LUG list is up and running (I think...). Last Saturday afternoon, >> we went off-line because our server host moved all their servers to a >> new building for expansion. We were back on-line Monday morning but >> we're now hearing from quite a few users who aren't getting emails >> from us at all - either from the LUG list or from us directly. I know >> I've had quite a few bounces from Comcast, RoadRunner and a couple of >> other domain names so we're being rejected for some reason (and the >> reject messages haven't been at all >> helpful!) >> >> Ken's trying to sort through it all and I hope he gets it squared away >> really soon! >> >> Messages are getting *to* the list, although it's been pretty quiet >> > lately. > >> Thanks for using Legacy. >> >> Sherry >> Customer Support >> Millennia Corporation >> Support@LegacyFamilyTree.com >> http://www.LegacyFamilyTree.com >> >> We are changing the world of genealogy! >> >> When replying to this message, please include all previous correspondence. >> > > >> Thanks. >> >> >> >> >> >> -----Original Message----- >> From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] >> On Behalf Of Beth Gay >> Sent: Saturday, November 18, 2006 6:25 PM >> To: LEGACY@rootsweb.com >> Subject: [LEGACY] No messages from LUG >> >> I have not received any messages from LUG since 11 Nov 2006. I checked >> my junk mail folder but I found no messages from LUG. Does anyone else >> have this problem? >> >> Best regards, >> Beth G. >> >> >> >

    11/20/2006 07:52:12
    1. Re: [LEGACY] No messages from LUG
    2. Beth Gay
    3. Hi Sherry, Wonderful news, no need to contact integrity or maybe y'all already did; LUG is working for me again. Thanks, have a blessed Thanksgiving. Best regards, Beth G. Support wrote: > Beth, > > We think that since our IP changed, Comcast is rejecting based on our IP and > we need to "re-register" the new one. > > I'm really hoping this gets squared away soon! Darn spammers anyway - life > was so much easier before they started causing problems <rbg> > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > Support@LegacyFamilyTree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -----Original Message----- > From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On > Behalf Of stephen.graham@comcast.net > Sent: Monday, November 20, 2006 2:28 AM > To: legacy@rootsweb.com > Subject: Re: [LEGACY] No messages from LUG > > Is this the issue again? > FAQ > Security > Mail Policy > Mail to Comcast is rejected and is returned with an error message containing > the code BL002. What does this mean? > You have been blocked from emailing the Comcast network because we have > determined that you are sending email from dynamic/residential IP space. > Comcast does not allow residential / dynamic IP addresses to directly > connect to our mail servers. In most cases, Comcast will classify your mail > server's IP address as dynamic if the reverse DNS does not comply with > standard static naming conventions. > How do I get my IP removed from the blocklist? > It is important that you ask your mail provider to review the settings of > your email server to ensure it is set up correctly so that it is not blocked > by Comcast in the future. When contacting your email administrator, you > should include the error message contained in the email which alerted you to > this problem. This error message contains important information to help > your email administrator resolve this issue. Removal requests can be sent > to www.comcastsupport.com/rbl and will require the IP address of the blocked > mail server. Requests submitted through this form are monitored 24 hours a > day, 7 days a week to ensure a timely response. > > -------------- Original message -------------- > From: "Support" <Support@LegacyFamilyTree.com> > > >> Beth, >> >> The LUG list is up and running (I think...). Last Saturday afternoon, >> we went off-line because our server host moved all their servers to a >> new building for expansion. We were back on-line Monday morning but >> we're now hearing from quite a few users who aren't getting emails >> from us at all - either from the LUG list or from us directly. I know >> I've had quite a few bounces from Comcast, RoadRunner and a couple of >> other domain names so we're being rejected for some reason (and the >> reject messages haven't been at all >> helpful!) >> >> Ken's trying to sort through it all and I hope he gets it squared away >> really soon! >> >> Messages are getting *to* the list, although it's been pretty quiet >> > lately. > >> Thanks for using Legacy. >> >> Sherry >> Customer Support >> Millennia Corporation >> Support@LegacyFamilyTree.com >> http://www.LegacyFamilyTree.com >> >> We are changing the world of genealogy! >> >> When replying to this message, please include all previous correspondence. >> > > >> Thanks. >> >> >> >> >> >> -----Original Message----- >> From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] >> On Behalf Of Beth Gay >> Sent: Saturday, November 18, 2006 6:25 PM >> To: LEGACY@rootsweb.com >> Subject: [LEGACY] No messages from LUG >> >> I have not received any messages from LUG since 11 Nov 2006. I checked >> my junk mail folder but I found no messages from LUG. Does anyone else >> have this problem? >> >> Best regards, >> Beth G. >> >> >> >> >

    11/20/2006 07:55:04