Ron, I honestly think it's related to two things 1) Users don't read the LUG Etiquette Guidelines - maybe it should be required reading before the sign-up is completed, but when was the last time you read the yada-yada for any list? 2) Users don't know *how* to turn of HTML in their emails or they can't (AOL quickly comes to mind). Unfortunately, HTML is the default of most all email programs (and web mail). There are a couple of links we send them to that explains how to turn off HTML. Thinking out loud here... wonder if Ken could add a link at the bottom of the emails, but would it be noticed anyway? Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Ron Bernier Sent: Saturday, December 02, 2006 6:43 AM To: legacy@rootsweb.com Subject: Re: [LEGACY] Problem with "relationships" <snip> Dennis, I can confirm that this has not changed. Legacy took a giant step backwards when they went to their new servers. They no longer offer digest mode for those who prefer it and they are unable to block emails sent to the list in HTML format. Unfortunately there are many posters to the Legacy list that either don't have a clue as to the difference between plain text and and HTML, or they have a "Nobody is going to tell me what format I can use" attitude. Bottom line, the odds are ever increasing that one of these inconsiderate posters is going to end up creating major problems for the LUG users. Regards, Ron Bernier

On Sat, 2 Dec 2006 07:14:30 -0800, "Support" <Support@LegacyFamilyTree.com> wrote: >Thinking out loud here... wonder if Ken >could add a link at the bottom of the emails, but would it be noticed >anyway? I don't think that would help ... unless you used HTML to make the link an obnoxious color with a huge font ... and blinking. ;-) Seriously, I think the only solution is to find listserv software that can be configured to strip HTML and attachments (like here at RootsWeb, which is why I came here). If software like this is not available off the shelf, then an open source alternative should be considered. But this also depends on the ISP you have chosen to host your listserv and what they will let you do. Sadly, it doesn't sound like this is a high priority problem. -- Dennis Kowallek kowallek@iglou.com ******************

Dennis, Can I just say, you are missed from the LUG. As someone who you've helped a few times with suggestions, Etc, I have often wondered why you hadn't come in to some discussion with a helpful thought or suggestion as you so often did prior to the change. I'm sure if/when the LUG changes, it'll be posted on this rootsweb list also. Regards, Dermot. On 02/12/06, Dennis Kowallek <kowallek@iglou.com> wrote: <snip> As you know, I quit monitoring the LUG list when your new mailing list software started allowing posts in HTML format. If you have fixed this, please let me know. </snip>