Don, I have no idea what's going on! Try uninstalling Legacy and Passage Express and then reinstalling them. Make sure you have all other programs shut down and your anti-virus and spyware scanner software disabled when you install Legacy. See if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Don Montague Sent: Friday, January 19, 2007 11:19 AM To: legacy@rootsweb.com Subject: Re: [LEGACY] Passage Express Problem Hello Sherry Thanks for yours in which you wrote: >It almost sounds like you're opening Passage Express instead of Legacy. >Right click on the Legacy shortcut on your desktop (I assume that's the >one you're using to start Legacy?), look at Properties and then the Shortcuts >tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. C:\Program Files\Legacy\Legacy.exe When Legacy 6.0 eventually opens, i.e. we stop cycling between those two pesky screens, clicking on Help->About Legacy->General tells me that I'm using Version 6.0.0.118, Build Date 7/12/2006, Customer Number 65-671-............... Passage Express can be opened at C:\Program Files\Passage Express\Passage.exe, and is version 2.3.0.0. Can I have done something so cunningly unexpected and stoopid when I first used Passage Express that Legacy 6.0 has somehow got corrupted? Hmmm Don

At 19:26 19/01/2007, you wrote: >Don, > >I have no idea what's going on! > >Try uninstalling Legacy and Passage Express and then reinstalling them. >Make sure you have all other programs shut down and your anti-virus and >spyware scanner software disabled when you install Legacy. See if that >helps. In my Downloaded Programs folder I have the following two files: PassageExpressLegacyFree.exe, of 41,400 KB dated 14/1/2007, 14/57 and Legacy6Setup.exe, of 27,953 KB, dated 25/12/2006, 20.29 Before I try what you suggested, a couple of questions: a. do I need to un-install either program before re-installing?, and b. is there any danger of losing my data files while un-installing or re-installing? Cheers Don >Thanks for using Legacy. > >Sherry >Customer Support >Millennia Corporation >Support@LegacyFamilyTree.com >http://www.LegacyFamilyTree.com > >We are changing the world of genealogy! > >When replying to this message, please include all previous correspondence. >Thanks. > > >-----Original Message----- >From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On >Behalf Of Don Montague >Sent: Friday, January 19, 2007 11:19 AM >To: legacy@rootsweb.com >Subject: Re: [LEGACY] Passage Express Problem > >Hello Sherry > >Thanks for yours in which you wrote: > >It almost sounds like you're opening Passage Express instead of Legacy. > >Right click on the Legacy shortcut on your desktop (I assume that's the > >one you're using to start Legacy?), look at Properties and then the >Shortcuts > >tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. > >C:\Program Files\Legacy\Legacy.exe > >When Legacy 6.0 eventually opens, i.e. we stop cycling between those two >pesky screens, clicking on Help->About Legacy->General tells me that I'm >using Version 6.0.0.118, Build Date 7/12/2006, Customer Number >65-671-............... > >Passage Express can be opened at C:\Program Files\Passage >Express\Passage.exe, and is version 2.3.0.0. > >Can I have done something so cunningly unexpected and stoopid when I first >used Passage Express that Legacy 6.0 has somehow got corrupted? > >Hmmm > >Don > > >------------------------------- >To unsubscribe from the list, please send an email to >LEGACY-request@rootsweb.com with the word 'unsubscribe' without the >quotes in the subject and the body of the message > > > >-- >No virus found in this incoming message. >Checked by AVG. >Version: 7.5.440 / Virus Database: 268.17.0/639 - Release Date: >18/01/2007 18:47 -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.440 / Virus Database: 268.17.0/639 - Release Date: 18/01/2007 18:47