As someone who has used Generations for years and has decided it is not worth carrying one with it because of lack of support. I have over the last 6 months transferred all my files to Legacy (Free Version) I now wish to upgrade to the deluxe edition. Can anyone answer the following questions for me (1) If I pay for it to be downloaded on my PC can I copy it to my laptop which is not connected to the internet (2) I have saved my files as Legacy backup on my PC - how do I transfer this to my laptop (3) Also have saved a multimedia files which contains all the photos on my PC - how do I upload this to my laptop so I do not lose the photos Any help would be appreciated Jim Isard

On Tue, 23 Jan 2007 14:32:15 -0000, "Jim Isard" <jim.isard@blueyonder.co.uk> wrote: >(1) If I pay for it to be downloaded on my PC can I copy it to my laptop >which is not connected to the internet You should download the full install of Legacy Standard and then copy what you download to the laptop. Then run that installation program on the laptop. When you pay for the deluxe version, you will be sent a key. Just use the key to "unlock" Legacy on the laptop. As I recall, the license agreement allows you to purchase a single key for both computers. >(2) I have saved my files as Legacy backup on my PC - how do I transfer this >to my laptop Just copy the backup to your laptop and use Legacy to "Restore Family File..." on the laptop. You may need to tweak a few things under Options>Customize if your directory structure on the laptop differs from that on the other PC. >(3) Also have saved a multimedia files which contains all the photos on my >PC - how do I upload this to my laptop so I do not lose the photos Are you saying that you used "Backup Multimedia Files..."? I think all this is is a .zip file. Just copy it to the laptop and use an unzip program to put the multimedia files where they belong on the laptop. -- Dennis Kowallek kowallek@iglou.com ******************

-----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Dennis Kowallek Sent: Tuesday, January 23, 2007 9:09 AM To: LEGACY@rootsweb.com Subject: Re: [LEGACY] New to Legacy On Tue, 23 Jan 2007 14:32:15 -0000, "Jim Isard" <jim.isard@blueyonder.co.uk> wrote: >(1) If I pay for it to be downloaded on my PC can I copy it to my >laptop which is not connected to the internet You should download the full install of Legacy Standard and then copy what you download to the laptop. Then run that installation program on the laptop. When you pay for the deluxe version, you will be sent a key. Just use the key to "unlock" Legacy on the laptop. As I recall, the license agreement allows you to purchase a single key for both computers. <snip> To avoid confusion - do *not* copy the *installed* Legacy folder from one computer to another. Download the *setup* file Legacy6Setup.exe and use that to install on the laptop. Also, make sure you select the "Download Full Setup" option. The "Install from the Web" option is a smaller file but requires that you connect to the internet to install. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks.

Hi Jim... I don't know the answer to the first questions...I too recently switched to Legacy from FTM, then added a laptop for my use, but I have internet connection on my laptop, so I'm not sure how that would work. I do know that one of those flash drives (I think that's what they are called) will work wonders in transfering both your Legacy files, photos, and anything else you might want to transfer. I know I have both my family files (which has only about 1300 people in it so isn't the largest file on the planet), and about 2000 photos, all on one flash drive. They plug into a USB port on your PC, then you save to it just like you would to a floppy, unplug it from the PC and plug it into the laptop. Anyway, that should help with your second two questions, and others will be along shortly to help with the first one. Also, to anyone reading this, if I've stated something here incorrectly, please let me know...I'm trying to get this computer stuff down and others always seem to know easier ways of doing things than I do. Have a good one...cheers! Kathi >From: "Jim Isard" <jim.isard@blueyonder.co.uk> >Reply-To: legacy@rootsweb.com >To: <legacy@rootsweb.com> >Subject: [LEGACY] New to Legacy >Date: Tue, 23 Jan 2007 14:32:15 -0000 > >As someone who has used Generations for years and has decided it is not >worth carrying one with it because of lack of support. > >I have over the last 6 months transferred all my files to Legacy (Free >Version) I now wish to upgrade to the deluxe edition. > >Can anyone answer the following questions for me > >(1) If I pay for it to be downloaded on my PC can I copy it to my laptop >which is not connected to the internet >(2) I have saved my files as Legacy backup on my PC - how do I transfer >this >to my laptop >(3) Also have saved a multimedia files which contains all the photos on my >PC - how do I upload this to my laptop so I do not lose the photos > >Any help would be appreciated > >Jim Isard > > > > > >------------------------------- >To unsubscribe from the list, please send an email to >LEGACY-request@rootsweb.com with the word 'unsubscribe' without the quotes >in the subject and the body of the message _________________________________________________________________ Laugh, share and connect with Windows Live Messenger http://clk.atdmt.com/MSN/go/msnnkwme0020000001msn/direct/01/?href=http://imagine-msn.com/messenger/launch80/default.aspx?locale=en-us&source=hmtagline

Jim, Legacy can certainly be unlocked on your home computer and laptop with the same customer number. If you wish to install the program on an unconnected computer, you must first go to our website and download the setup file Legacy6Setup.exe. Make sure that you select to "Download Full Setup". Burn that file to CD or copy to a flash drive and then you can use it to install Legacy on the laptop. Just restore the backed up file to the laptop. Go to http://www.LegacyFamilyTree.com/Tips.asp, where you'll find an article under "Backing Up and Restoring Family Files". The multimedia backup will need WinZip or other compression program to unzip the file to the laptop. If you did a multimedia backup through Legacy, only those files attached to your Family File are included. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Jim Isard Sent: Tuesday, January 23, 2007 6:32 AM To: legacy@rootsweb.com Subject: [LEGACY] New to Legacy As someone who has used Generations for years and has decided it is not worth carrying one with it because of lack of support. I have over the last 6 months transferred all my files to Legacy (Free Version) I now wish to upgrade to the deluxe edition. Can anyone answer the following questions for me (1) If I pay for it to be downloaded on my PC can I copy it to my laptop which is not connected to the internet (2) I have saved my files as Legacy backup on my PC - how do I transfer this to my laptop (3) Also have saved a multimedia files which contains all the photos on my PC - how do I upload this to my laptop so I do not lose the photos Any help would be appreciated Jim Isard

At 07:41 AM 1/22/2007, you wrote: >Try selecting the sources you want in the Master Source List, click Show >List, and tag the individuals. Then you can iterate thru the tagged >individuals and edit away. Thanks Dennis, I had forgotten all about that feature. Lloyd

On Mon, 22 Jan 2007 07:30:00 -0500, Lloyd Hite <lhite@juno.com> wrote: >I want to do a Source search for the people in my data base that was >buried in Mecklenburg County Cemeteries, Book 1 and also in Halifax >County Cemeteries, Book 1 and 2 in order to do some editing. I cannot >find a search feature for sources. Is there a way to do it other than >scrolling down the name list and tagging them one at a time? Try selecting the sources you want in the Master Source List, click Show List, and tag the individuals. Then you can iterate thru the tagged individuals and edit away. -- Dennis Kowallek kowallek@iglou.com ******************

Hello List, I want to do a Source search for the people in my data base that was buried in Mecklenburg County Cemeteries, Book 1 and also in Halifax County Cemeteries, Book 1 and 2 in order to do some editing. I cannot find a search feature for sources. Is there a way to do it other than scrolling down the name list and tagging them one at a time?

Dennis Kowallek wrote: >Sherry's reinstall suggestion would be a good "last resort". > >I would try a few other things first. > >1> Try using Windows Explorer to go to C:\Program Files\Legacy and > double-click on Legacy.exe. > >2> If that didn't work... > > a> Close Legacy. > b> Back up the *.usr files in C:\Program Files\Legacy. > c> Delete the *.usr files in C:\Program Files\Legacy. > d> Try starting Legacy. > > This should tell us if it's something in the .usr files that is > causing the problem. Then we can ask the programmers to tell us the > specific .usr file to delete. > >Good luck! Many thanks for the suggestion, which I may indeed try later - see my reply to A.J.Rawls Don -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.441 / Virus Database: 268.17.1/640 - Release Date: 19/01/2007 16:46

A. J. Rawls wrote: >I had the same experience after downloading and installing Passage Express.. >I finally uninstalled Passage express and Legacy works properly now. Well, Sherry advised me to un-install both & then re-install. I tried to un-install Legacy 6 and failed, with the following Wise Uninstall error message: "Could not open INSTALL.LOG file." So I un-installed Passage Express and BINGO, as you said, it cured the problem! For my next trick I will try running the CD of my family file which I've created with Passage Express, on a PC which does not have Legacy installed, like, for example, my daughter's - and I'll report back to the List. Don -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.441 / Virus Database: 268.17.1/640 - Release Date: 19/01/2007 16:46

On 20 Jan 2007 Don Montague wrote: > Sherry advised me to un-install both & then re-install. I tried to > un-install Legacy 6 and failed, with the following Wise Uninstall > error message: "Could not open INSTALL.LOG file." That message indicates that Legacy is *not* installed correctly. So you need to (re)install Legacy -- don't bother with any uninstallation. Cheers, -- Dave N. -- David Naylor, Halton Hills, Ontario, Canada. ---

I had the same experience after downloading and installing Passage Express.. I finally uninstalled Passage express and Legacy works properly now. A. J. Rawls > Message: 1 > Date: Fri, 19 Jan 2007 09:59:27 -0800 > From: "Support" <Support@LegacyFamilyTree.com> > Subject: Re: [LEGACY] Passage Express Problem > To: <legacy@rootsweb.com> > Message-ID: <00f601c73bf3$910760a0$2f01a8c0@SherrySJ7UV5I6> > Content-Type: text/plain; charset="us-ascii" > > Don, > > It almost sounds like you're opening Passage Express instead of Legacy. > Right click on the Legacy shortcut on your desktop (I assume that's the > one > you're using to start Legacy?), look at Properties and then the Shortcuts > tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > Support@LegacyFamilyTree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -----Original Message----- > From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On > Behalf Of Don Montague > Sent: Wednesday, January 17, 2007 11:57 PM > To: Legacy@rootsweb.com > Subject: [LEGACY] Passage Express Problem > > I have a paid copy of top of the range Legacy. For the first time I > clicked > on "create CD", and downloaded Passage Express. I then created a CD of my > large-ish family file (24,000+ people. > > I now find that every time I try to open Legacy I get a window with the > message : > > "Please wait while Windows configures Passage Express Legacy Free Edition" > > with one of two sub-texts: > > "Gathering required information" > or > "Time remaining * seconds" > > This cycles for a while and EVENTUALLY Legacy opens > > How can I get rid of this wretched, pointless window and its maddening > cycling, please? > > Don Montague

At 19:26 19/01/2007, you wrote: >Don, > >I have no idea what's going on! > >Try uninstalling Legacy and Passage Express and then reinstalling them. >Make sure you have all other programs shut down and your anti-virus and >spyware scanner software disabled when you install Legacy. See if that >helps. In my Downloaded Programs folder I have the following two files: PassageExpressLegacyFree.exe, of 41,400 KB dated 14/1/2007, 14/57 and Legacy6Setup.exe, of 27,953 KB, dated 25/12/2006, 20.29 Before I try what you suggested, a couple of questions: a. do I need to un-install either program before re-installing?, and b. is there any danger of losing my data files while un-installing or re-installing? Cheers Don >Thanks for using Legacy. > >Sherry >Customer Support >Millennia Corporation >Support@LegacyFamilyTree.com >http://www.LegacyFamilyTree.com > >We are changing the world of genealogy! > >When replying to this message, please include all previous correspondence. >Thanks. > > >-----Original Message----- >From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On >Behalf Of Don Montague >Sent: Friday, January 19, 2007 11:19 AM >To: legacy@rootsweb.com >Subject: Re: [LEGACY] Passage Express Problem > >Hello Sherry > >Thanks for yours in which you wrote: > >It almost sounds like you're opening Passage Express instead of Legacy. > >Right click on the Legacy shortcut on your desktop (I assume that's the > >one you're using to start Legacy?), look at Properties and then the >Shortcuts > >tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. > >C:\Program Files\Legacy\Legacy.exe > >When Legacy 6.0 eventually opens, i.e. we stop cycling between those two >pesky screens, clicking on Help->About Legacy->General tells me that I'm >using Version 6.0.0.118, Build Date 7/12/2006, Customer Number >65-671-............... > >Passage Express can be opened at C:\Program Files\Passage >Express\Passage.exe, and is version 2.3.0.0. > >Can I have done something so cunningly unexpected and stoopid when I first >used Passage Express that Legacy 6.0 has somehow got corrupted? > >Hmmm > >Don > > >------------------------------- >To unsubscribe from the list, please send an email to >LEGACY-request@rootsweb.com with the word 'unsubscribe' without the >quotes in the subject and the body of the message > > > >-- >No virus found in this incoming message. >Checked by AVG. >Version: 7.5.440 / Virus Database: 268.17.0/639 - Release Date: >18/01/2007 18:47 -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.440 / Virus Database: 268.17.0/639 - Release Date: 18/01/2007 18:47

Hello Sherry Thanks for yours in which you wrote: >It almost sounds like you're opening Passage Express instead of Legacy. >Right click on the Legacy shortcut on your desktop (I assume that's the one >you're using to start Legacy?), look at Properties and then the Shortcuts >tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. C:\Program Files\Legacy\Legacy.exe When Legacy 6.0 eventually opens, i.e. we stop cycling between those two pesky screens, clicking on Help->About Legacy->General tells me that I'm using Version 6.0.0.118, Build Date 7/12/2006, Customer Number 65-671-............... Passage Express can be opened at C:\Program Files\Passage Express\Passage.exe, and is version 2.3.0.0. Can I have done something so cunningly unexpected and stoopid when I first used Passage Express that Legacy 6.0 has somehow got corrupted? Hmmm Don No virus found in this outgoing message. Checked by AVG. Version: 7.5.440 / Virus Database: 268.17.0/639 - Release Date: 18/01/2007 18:47

On Thu, 18 Jan 2007 07:57:26 +0000, Don Montague <rootsweb.only@virgin.net> wrote: >I have a paid copy of top of the range Legacy. For the first time I >clicked on "create CD", and downloaded Passage Express. I then >created a CD of my large-ish family file (24,000+ people. > >I now find that every time I try to open Legacy I get a window with >the message : > >"Please wait while Windows configures Passage Express Legacy Free Edition" > >with one of two sub-texts: > >"Gathering required information" >or >"Time remaining * seconds" > >This cycles for a while and EVENTUALLY Legacy opens > >How can I get rid of this wretched, pointless window and its >maddening cycling, please? Sherry's reinstall suggestion would be a good "last resort". I would try a few other things first. 1> Try using Windows Explorer to go to C:\Program Files\Legacy and double-click on Legacy.exe. 2> If that didn't work... a> Close Legacy. b> Back up the *.usr files in C:\Program Files\Legacy. c> Delete the *.usr files in C:\Program Files\Legacy. d> Try starting Legacy. This should tell us if it's something in the .usr files that is causing the problem. Then we can ask the programmers to tell us the specific .usr file to delete. Good luck! -- Dennis Kowallek kowallek@iglou.com ******************

Definitely, you need to uninstall. I believe I mentioned that. When you uninstall Legacy, your Family Files are protected as the whole folder isn't removed. I honestly don't know what Passage Express does when you uninstall. If you have anything there you want to save, you might move it to another folder. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Don Montague Sent: Friday, January 19, 2007 11:38 AM To: legacy@rootsweb.com Subject: Re: [LEGACY] Passage Express Problem At 19:26 19/01/2007, you wrote: >Don, > >I have no idea what's going on! > >Try uninstalling Legacy and Passage Express and then reinstalling them. >Make sure you have all other programs shut down and your anti-virus and >spyware scanner software disabled when you install Legacy. See if that >helps. In my Downloaded Programs folder I have the following two files: PassageExpressLegacyFree.exe, of 41,400 KB dated 14/1/2007, 14/57 and Legacy6Setup.exe, of 27,953 KB, dated 25/12/2006, 20.29 Before I try what you suggested, a couple of questions: a. do I need to un-install either program before re-installing?, and b. is there any danger of losing my data files while un-installing or re-installing? Cheers Don >Thanks for using Legacy. > >Sherry >Customer Support >Millennia Corporation >Support@LegacyFamilyTree.com >http://www.LegacyFamilyTree.com > >We are changing the world of genealogy! > >When replying to this message, please include all previous correspondence. >Thanks. > > >-----Original Message----- >From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] >On Behalf Of Don Montague >Sent: Friday, January 19, 2007 11:19 AM >To: legacy@rootsweb.com >Subject: Re: [LEGACY] Passage Express Problem > >Hello Sherry > >Thanks for yours in which you wrote: > >It almost sounds like you're opening Passage Express instead of Legacy. > >Right click on the Legacy shortcut on your desktop (I assume that's > >the one you're using to start Legacy?), look at Properties and then > >the >Shortcuts > >tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. > >C:\Program Files\Legacy\Legacy.exe > >When Legacy 6.0 eventually opens, i.e. we stop cycling between those >two pesky screens, clicking on Help->About Legacy->General tells me >that I'm using Version 6.0.0.118, Build Date 7/12/2006, Customer Number >65-671-............... > >Passage Express can be opened at C:\Program Files\Passage >Express\Passage.exe, and is version 2.3.0.0. > >Can I have done something so cunningly unexpected and stoopid when I >first used Passage Express that Legacy 6.0 has somehow got corrupted? > >Hmmm > >Don

Don, I have no idea what's going on! Try uninstalling Legacy and Passage Express and then reinstalling them. Make sure you have all other programs shut down and your anti-virus and spyware scanner software disabled when you install Legacy. See if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Don Montague Sent: Friday, January 19, 2007 11:19 AM To: legacy@rootsweb.com Subject: Re: [LEGACY] Passage Express Problem Hello Sherry Thanks for yours in which you wrote: >It almost sounds like you're opening Passage Express instead of Legacy. >Right click on the Legacy shortcut on your desktop (I assume that's the >one you're using to start Legacy?), look at Properties and then the Shortcuts >tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. C:\Program Files\Legacy\Legacy.exe When Legacy 6.0 eventually opens, i.e. we stop cycling between those two pesky screens, clicking on Help->About Legacy->General tells me that I'm using Version 6.0.0.118, Build Date 7/12/2006, Customer Number 65-671-............... Passage Express can be opened at C:\Program Files\Passage Express\Passage.exe, and is version 2.3.0.0. Can I have done something so cunningly unexpected and stoopid when I first used Passage Express that Legacy 6.0 has somehow got corrupted? Hmmm Don

Don, It almost sounds like you're opening Passage Express instead of Legacy. Right click on the Legacy shortcut on your desktop (I assume that's the one you're using to start Legacy?), look at Properties and then the Shortcuts tab. It should show c:\Legacy\Legacy.exe. Let me know what you find. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Don Montague Sent: Wednesday, January 17, 2007 11:57 PM To: Legacy@rootsweb.com Subject: [LEGACY] Passage Express Problem I have a paid copy of top of the range Legacy. For the first time I clicked on "create CD", and downloaded Passage Express. I then created a CD of my large-ish family file (24,000+ people. I now find that every time I try to open Legacy I get a window with the message : "Please wait while Windows configures Passage Express Legacy Free Edition" with one of two sub-texts: "Gathering required information" or "Time remaining * seconds" This cycles for a while and EVENTUALLY Legacy opens How can I get rid of this wretched, pointless window and its maddening cycling, please? Don Montague

I have a paid copy of top of the range Legacy. For the first time I clicked on "create CD", and downloaded Passage Express. I then created a CD of my large-ish family file (24,000+ people. I now find that every time I try to open Legacy I get a window with the message : "Please wait while Windows configures Passage Express Legacy Free Edition" with one of two sub-texts: "Gathering required information" or "Time remaining * seconds" This cycles for a while and EVENTUALLY Legacy opens How can I get rid of this wretched, pointless window and its maddening cycling, please? Don Montague No virus found in this outgoing message. Checked by AVG. Version: 7.5.433 / Virus Database: 268.16.13/632 - Release Date: 16/01/2007 16:36

Thank you! It's amazing how often I'm told of something in Legacy I never noticed before! -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Support Sent: Monday, January 15, 2007 1:52 PM To: legacy@rootsweb.com Subject: Re: [LEGACY] Picture center Claire, There's no way to link pictures to sources or locations in the Picture Center. Only the individual and the individual's events. If you go to View > Scrapbook and click "Print Picture List" you can create a list of all pictures, sounds and videos that are linked in Legacy and that list will show you who and what the picture is linked to. You can print the list or save it as PDF or Text file. For further help, click on the context sensitive "Help" button in that window. Thanks for using Legacy. Sherry Customer Support Millennia Corporation Support@LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: legacy-bounces@rootsweb.com [mailto:legacy-bounces@rootsweb.com] On Behalf Of Claire Spinelli Sent: Wednesday, January 10, 2007 1:05 PM To: LEGACY@rootsweb.com Subject: [LEGACY] Picture center Though I have all of my documents digitized, I had never actually linked the images to my sources. I do, however, think there is a time-saving value in doing that - rather than opening the image outside of Legacy based on the file number I had recorded. This is a long shot I'm sure, but just in case I'm missing something - is there any way of doing this through the Picture Center? I can access the folder they're in, but I assume I can only link them to a person in Picture Center and not a source. Oddly enough, the picture filename U column indicates with a + sign that the document is linked, but there doesn't seem to be any way of telling what it's linked to. Boy, it would be helpful if I could do that! Claire ------------------------------- To unsubscribe from the list, please send an email to LEGACY-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message