Hi Doris, no universal answer to your question. Some folks allow a full download, some a partial, some no download at all. If you don't see a download button, that submitter may not allow a download... Regards, Fred www.ticonderogaheritagemuseum.org -----Original Message----- From: lds-ward-consultant-bounces@rootsweb.com [mailto:lds-ward-consultant-bounces@rootsweb.com] On Behalf Of DORIS BATEMAN Sent: Wednesday, April 29, 2009 9:20 AM To: lds-ward-consultant@rootsweb.com Subject: [LDS-WC] Question about ancestry.com Hi. I have been working so much on NFS I haven't visited Ancestry.com for quite a while. Yesterday I was helping a ward member in her home who has bought a subscription to ancestry. She has found an extensive well documented family tree in the family tree section but we could not figure out how to download it. Their help section was of no use, as it gave directions using a "my trees" part of the website that no longer seems to exist. Apparently they have not kept their help section up with their website changes. Can anyone help me with how to download this? Doris Bateman

If I remember correctly I contacted them and had success. Sharon in El Cerrito -----Original Message----- From: Fred V Provoncha <unclefvp@verizon.net> To: lds-ward-consultant@rootsweb.com Sent: Wed, 29 Apr 2009 9:38 am Subject: Re: [LDS-WC] Question about ancestry.com Hi Doris, no universal answer to your question. Some folks allow a full download, some a partial, some no download at all. If you don't see a download button, that submitter may not allow a download... Regards, Fred www.ticonderogaheritagemuseum.org -----Original Message----- From: lds-ward-consultant-bounces@rootsweb.com [mailto:lds-ward-consultant-bounces@rootsweb.com] On Behalf Of DORIS BATEMAN Sent: Wednesday, April 29, 2009 9:20 AM To: lds-ward-consultant@rootsweb.com Subject: [LDS-WC] Question about ancestry.com Hi. I have been working so much on NFS I haven't visited Ancestry.com for quite a while. Yesterday I was helping a ward member in her home who has bought a subscription to ancestry. She has found an extensive well documented family tree in the family tree section but we could not figure out how to download it. Their help section was of no use, as it gave directions using a "my trees" part of the website that no longer seems to exist. Apparently they have not kept their help section up with their website changes. Can anyone help me with how to download this? Doris Bateman Please send the one word message SUBSCRIBE or UNSUBSCRIBE to LDS-WARD-CONSULTANT-L-REQUEST@ROOTSWEB.COM ------------------------------- To unsubscribe from the list, please send an email to LDS-WARD-CONSULTANT-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message