Am wondering if there are any ideas from the group about a paternal grandfather of a newly called consultant in my Ward. Her mother, who is the Contributor, is able to view the record but we are not able to find the record or bring it in to her pedigree. She got the exact data from her mother including the PID for her paternal grandfather but when you put in the PID, it comes up with "Unknown" for the person with ordinances "Not Available". Her grandfather was born in India in 1898 and died in Pakistan in 1976 so one thought I had was that it could be a restricted area and therefore not show up. The wife of the grandfather who was born in India shows up in nFS but she died in the US. Children of the couple are with the grandmother who were born in India and died as infants can be viewed so she does not feel likely that the problem is related to a restricted area. The grandfather does not show up with the grandmother and children even though they have been sealed according to her mother who is the Contributor. Guess that Pakistan only came into existence about 1947 but not sure that makes any difference. She certainly can call FamilySearch Support but I do not believe that she has yet. I am still wondering why we can't pull him into her line. Guess that there is no such thing as a list of the restricted areas. Thanks for any thoughts if you have had experience with this sort of problem. Nancy Scott