I think you are getting the backlash of others that have not done the work as thoroughly as you have.  They have had some horrendous problems lately with people doing the work for others not related, so they are probably over cautious because of that. Good luck, I hope you get it straightened out. BJ ----- Original Message ----- From: [email protected] To: [email protected] Sent: Friday, June 1, 2012 10:31:41 PM Subject: Re: [LDS-WC] Fwd: Reference: ordinances (CaseID:2628538) Yes, I did all those things.  But this was the FIRST time I've been  asked for such detail when NFS is the one in error.  There were names,  places, dates for several generations (no sloppy research) each way on  NFS...and half the work was already done.   Overkill.   Michele         In a message dated 6/1/2012 10:04:40 P.M. Pacific Daylight Time,   [email protected] writes: Michele,  They only gave you  examples one form  of proof, that you might have such as a  census record or even  personal information of yourself or another relative that knew her.   There are so many messed up records that they are just asking about your  relationship  before they make any changes.   It should be fairly  easy to find a census showing the children of this individual and leading to  your grandparents and down to at least your parents.   These are not  demands, but simple request of proof of relationship. I have been in the  sealing room when they only have submitted Mr Brown and children Master Brown,  Miss Brown etc and all born in the 1800s, which is sloppy research.   If you have a copy of a census with their names on it, just scan,  attach to email with your Case number on it and send it. Hope this helps.   Betty Jo Colbert   ----- Original Message  ----- From: [email protected] To:  [email protected] Sent: Friday, June 1, 2012 7:20:52 PM   Subject: [LDS-WC] Fwd: Reference: ordinances (CaseID:2628538) Have  you folks run into this sort of buzz saw of demands?  (See  below) I   wrote Family Search asking them to remove the submitter "Family  Search" from a name I submitted in 2007  for the sealing to  parents  ordinance (baptism and endowment were complete) and that had  been in limbo since  then. This person was born in 1862  and descends from a common ancestor of  mine. Isn't it a  little bit of overkill to ask for jpgs of records...some of   which  don't even exist like birth certificates in 1862, or personal knowledge of  a close family member (150 years ago?)  I am technically capable of   this   and will comply, but 90% of church members would walk away  from this. I have asked for similar release of names so I could  complete temple work     and never received this kind of reply.  Seems like overkill in the worst,   most discouraging way.   Michele ____________________________________ From:  [email protected] To: [email protected] Sent: 6/1/2012  6:46:06 P.M. Pacific Daylight Time Subj: Reference: ordinances  (CaseID:2628538) Dear Sister Brooks, Case 2628538   Thank you for contacting FamilySearch. We will be happy to help you with   your question regarding Irena Waterbury Person identifier:  9JCH-S6B. We signed  in as your helper and replicated the problem. We  will need to forward your  request to another department. They will  require additional information. What  is your relationship to Irena  Waterbury Person identifier: 9JCH-S6B?    We appreciate your  diligence in maintaining accurate family history   records. In order  to help us further assist you with your request for your    ancestor,  we ask that you send us official documentation or proof. Examples of     documentation that proves your correction are: your personal knowledge, or   the knowledge of a close family member who knew the individual,  Census records that show the family over time, a birth certificate  that shows a child with  the correct parents, or any other record  that shows the correct relationships  between family members.   The preferred method for sending documentation  is to scan the  document and attach it to your reply e-mail. Please save the  image  as a JPG or GIF file. To ensure it comes directly to us, please be sure  to use your e-mail reply function instead of creating a new e-mail,  and please  include the case number 2628538, in the subject line.   We look forward  to hearing from you at your earliest  convenience. We will forward your case as  soon as we hear from you.   Sincerely, FamilySearch Patron and Partner Services     [email protected] Please send the one word message  SUBSCRIBE or UNSUBSCRIBE to [email protected]   ------------------------------- To unsubscribe from the list, please  send an email to [email protected] with the word  'unsubscribe' without the quotes in the subject and the body of the message   Please send the one word message SUBSCRIBE or UNSUBSCRIBE to   [email protected]   ------------------------------- To unsubscribe from the list, please  send an email to [email protected] with the word  'unsubscribe' without the quotes in the subject and the body of the  message Please send the one word message SUBSCRIBE or UNSUBSCRIBE to [email protected] ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message