You might try logging out of FS and logging back in. Also delete any cookies. If neither of tem work, I would shut down my computer and reboot to se if that might solve your problem. Nancy Scott Sent from my Epic 4g -----Original Message----- From: Nancy Gibert <[email protected]> To: [email protected] Sent: Sat, 02 Jun 2012 4:34 PM Subject: Re: [LDS-WC] help opening a document Thanks I started again and I got to page 31. I then saved the page with "P" and forwarded to someone then I went back in again and it loaded first few pages and I tried to skip to page 31 to continue and I never got the spinning loading image the screen just is black. Also when I tried to go to page 31 it went to page 4 but it was black. I will keep playing with it. I am also trying to find Paquinette in the 1870 Mississippi census. Thanks again. Nancy -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Nancy Scott Sent: Saturday, June 02, 2012 2:26 PM To: [email protected] Subject: Re: [LDS-WC] help opening a document What page numbers do you have problems with? I just started with page 4 that you list here and went to page 12 without any problems. Perhaps it is just taking a long time for your computer to paint the page? Is the little wheel still moving when you get the black? If you have a slower connection, it could just be taking longer for the new data to appear in which case you would just need to be patient or do something else while you wait. Nancy Scott -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Nancy Gibert Sent: Saturday, June 02, 2012 02:21 PM To: [email protected] Subject: [LDS-WC] help opening a document I have been trying to look at Mississippi records and sometime I will see a page or two and then the pages come in black, am I doing something wrong? https://familysearch.org/pal:/MM9.3.1/TH-1951-21942-52915-74?cc=1919687&wc=1 3646939 Thanks Nancy Please send the one word message SUBSCRIBE or UNSUBSCRIBE to [email protected] ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message Please send the one word message SUBSCRIBE or UNSUBSCRIBE to [email protected] ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message Please send the one word message SUBSCRIBE or UNSUBSCRIBE to [email protected] ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message