I have had a LOT more compassion for indexers since I started help indexing and especially since I started arbitrating. It is not so easy to criticize now that I am making the decision as to what shows up. That is why I am indexing and arbitrating my head off so that I can contribute as accurate a record as possible. I read and reread and reread and reread the instructions and the updates so that I follow them as accurately as possible. Some of the instructions are buried pretty deep down inside and are hard to find. I know the work that is being done is important and that many miracles will need to happen for it all to come together but oh my goodness, look how far we have come in the last 10 years!!!! ~Pam >