Hi Shanna, thanks so much for your help. Yes I could reprint an SS card. But I still have this card. So that's fine. But I cannot print any other card. I'm a little bit confused here. You said I E and SP were already assigned to the temple system in 2007. But only an hour ago I released the reservations for I and E back to the temple system. I'm not sure about SP. I did so because a triangle in front of her name indicated some problem. I was able to release I and E (and maybe also SP) to the temple system. If I E and SP were already assigned to the temple system in 2007 I'm really worrying about what I have done an hour ago. This is really confusing and frustrating. I will probably open a case to clear up the lost ordinances. What would you recommend: Should I wait until the other ordinances will have been performed and then do the SS myself? Or should I rather release the SS and give it back to the temple system? Thanks! Sebastian Buck Esslingen ward, Stuttgart Germany stake > -----Original Message----- > From: lds-ward-consultant-bounces@rootsweb.com [mailto:lds-ward- > consultant-bounces@rootsweb.com] On Behalf Of Shanna Jones > Sent: Friday, April 19, 2013 8:09 PM > To: lds-ward-consultant@rootsweb.com > Subject: Re: [LDS-WC] Cannot reserve a name for ordinances > > Sebastian, > I checked and you still have her reserved and she is available to print in > your Printed cards list https://familysearch.org/temple/printed > The new version of Family Tree has separated the temple list into four > categories. If you click on Temple, after signing in, you will see four > categories: Reserved (for those ordinances reserved but not yet printed or > reassigned) Shared (for the ordinances that have been reassigned to the > temple) Printed (for those that have already had a Family Ordinance > Request > printed) and Opportunities (scans the first four generations and down > one > generation looking for any ancestors that are ready.) > > The I E and SP were assigned to the temple system in 2007 though, and so > are > likely lost in the system, as pre-2009 had trouble. You may want to create > a case for support to have that issue resolved. She should be showing up > on > your Shared list, but she is not. There is a known issue with the new > release, but also a pre-2009 issue from new.familysearch.org so you may > be > experiencing one or both. > Shanna > > -----Original Message----- > From: lds-ward-consultant-bounces@rootsweb.com > [mailto:lds-ward-consultant-bounces@rootsweb.com] On Behalf Of > Sebastian > Buck > Sent: Friday, April 19, 2013 11:57 AM > To: lds-ward-consultant@rootsweb.com > Subject: [LDS-WC] Cannot reserve a name for ordinances > > Hi, > > I've got a Problem with one person in FT: > > LZ88-LXC > > It's Anna Rosa Frieda Born. Baptism and Confirmation has already been > done > in 2008. I have a spouse sealing card printed for her and her husband. The > ordinance list in FT showed that initiatories and endowments had already > been reserved by me. Since I couldn't find the card anymore I looked up > the > ordinance list again in order to reprint the card. However the list had a > little triangle in front of her name informing me that a reprint would not > be possible because there was some problem with her name. > > I was confused and released her name to the temple system for > initiatories > and endowment. > > I wanted to re-reserve her name. But I'm not able to do so. Her name > doesn't > come up anymore in the ordinance list and I have no idea how I can > reserve > ordinances for her again. > > Can you help me? Thanks so much. > > Sebastian Buck > Esslingen ward, Stuttgart Germany stake > > > > > > > Please send the one word message SUBSCRIBE or UNSUBSCRIBE to > LDS-WARD-CONSULTANT-L-REQUEST@ROOTSWEB.COM > ------------------------------- > To unsubscribe from the list, please send an email to > LDS-WARD-CONSULTANT-request@rootsweb.com with the word > 'unsubscribe' without > the quotes in the subject and the body of the message > > > Please send the one word message SUBSCRIBE or UNSUBSCRIBE to LDS- > WARD-CONSULTANT-L-REQUEST@ROOTSWEB.COM > ------------------------------- > To unsubscribe from the list, please send an email to LDS-WARD- > CONSULTANT-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message