Mary S. Scott (Michigan) wrote: > In reply to Joan Raney's email about the living parents being marked deceased. > I think that this is a membership department situation and not necessarily a New FamilySearch problem. > I think that the parents and/or daughter should contact the membership department of the Church directly about the parents being marked "deceased" when they are still living. > Questions: do the ordinances for the parents show up? Could someone request to do any ordinances at all for them? > The family should waste no time in contacting the membership department because it might be a snowball issue if they let it go. Someone (a distant relative) might think that the parents' ordinances are ready to be done. > The membership department might ask for a letter from the parents but this is an easy task to do. > While a ward clerk might be able to help, I would contact the membership department first and find out what they require to straighten it all out. > Meanwhile, the sister should dispute the death information for the parents. > Mary Scott > To repeat what I said in my earlier email; This will only be a membership department issue if the death date was added in error by the membership department. And even then you do not need to contact the membership department directly. A simple email with the request and supporting information will take care of it. A death date manually entered in nFS on a membership record will not change the living status from the record and will not make the original ordinance dates show. If another record for a living individual was submitted by an individual and this record has a death date, it will need to go to FS support who will review it and remove the entry if necessary. Remember too that both of these records might be combined and and the death date seems to be part of the membership record while in fact it is not. So no matter what send it to FS support. Sincerely Elder van Schaik FamilySearch Support Membership record support. -- Peter http://familyrecordfinder.com/ If the Lord always answered our prayers just the way we wanted them, instead of being an act of faith it would only be an exercise in patience. Geof Lewis