Hi Matt, Thank you for those very useful suggestions. I have been getting confused when reading some of the e-mails for exactly some of those very reasons and couldn't figure out just what to do or say in my files on different people. I have always done the name of a person followed with those question marks, but see now that it even looks like I am questioning the first name, which I am usually not doing; just don't have a surname yet. I am going to try to adopt that habit, but OH, MY, I have so many names to have to try to make that correction on. That is why I started using the Miss or Mr with the surname when no first name was available yet. Thanks for making those suggestions to us. Til later. Sue in CA