Greetings All! I have a general warning for all who plan to do business with Salt Lake City Distribution and their shipping agents DHL! On August 19th, 2000 I ordered some CD's from Salt Lake City; the goods were charged to my Visa card and shipped via DHL. Last week I enquired of Salt Lake City as to the whereabouts of my goods, to be told they were in delayed in Customs in Sydney. I then rang DHL to be told that DHL had destroyed the consignment, as it was "undeliverable" being addressed to my P.O. Box; the destruction was on the authority of Salt Lake City Distribution! There was never any attempt on the part of DHL to contact me (the legal owner of the goods). Now I find on my Visa card a new charge from Salt Lake City Distribution for US$20.00! I have not ordered anything further from them. Take care in dealing with these organizations fellow genealogists. Peter Skeehan. Melbourne Australia