I'll second that, Thank you for this info. The way I look at it is-if a company like Rootsireland can impose charges for listings, which is marketing stupidity, they can afford to pay an IT person to make sure the public can't navigate round this for free, so well done+fair play te ye for sharing. Maggie the Dub On 11 Apr 2012, at 19:51, elizabeth kirchgatter <familytree_2000@yahoo.com> wrote: Thank you for posting your helpful information... --- On Tue, 4/10/12, Little.House.Antiques <little.house.antiques@comcast.net> wrote: From: Little.House.Antiques <little.house.antiques@comcast.net> Subject: Re: [IRL-LIMERICK] RootsIreland fee structure To: irl-limerick@rootsweb.com Date: Tuesday, April 10, 2012, 9:26 AM Annette, Thanks for posting this. I know their answer wasn't really very helpful to you specifically; but I am glad to see it nonetheless as I've been just a tad worried that the tutorial I shared at http://tinyurl.com/IFHF-Tutorial might be considered by some to be inappropriate as it explains how to work around being charged to do searches. (Particularly after Mr. Grenham mentioned "a way to outwit the restrictions" in his article published at: http://tinyurl.com/Grenham-article ) I want to make it perfectly clear that it was not my intention to "outwit" the site, but rather to show folks how to use the available features of the site to limit your hits and thus to make an informed intelligent decision as to which records to purchase. Based on the IFHF's statement: "You can refine your search as much as you like and as many times as you like before you need to pay to view any results.", I feel that my tutorial is NOT at all out of line and I hope it helps some of you narrow down those huge chunks of data when researching common surnames. Happy Hunting! Kathy Rhodes ----- Original Message ----- "Annette White" <amtwhite@rogers.com> This is the email I received when I complained about the fee structure, as I'm searching for a common name. There answer doesn't take into account that I may not know exactly where they lived... Dear Mrs. White, Thanks for your feedback on the new credit system. The new system allows you to narrow your searches by completing more search criteria as outlined below. <snip!> You can refine your search as much as you like and as many times as you like before you need to pay to view any results. <snip!> Yours sincerely Customer Support Team www.rootsireland.ie ----- End Original Message ----- ------------------------------- To unsubscribe from the list, please send an email to IRL-LIMERICK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to IRL-LIMERICK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message