Liz I tried that number and have just got off the phone . I have actually spoken to someone who knows about the problem! EMS ,the company you mentioned is a subsidiary /adjunct(?) of Otherdays,so the guy I was speaking to worked for EMS. However,he confirmed massive computer failure,the site up but unable to be accessed,and hundreds of e-mails unanswered. He assured me that they were not about to fold and there was no Swiss bank account.It was definitely not a shoe-string operation,as it had cost over 2 million (euros?) to set up. Apparently they are working night and day to resolve the situation. (However,he was the only one in his office,and I just caught him as he was leaving,lunchtime Friday) He thought the company was in the process of being bought out by a large American outfit. (Ancestry?) He also said they had masses more information to go online - for example,they have filmed the Tithes already.He had personally done much of the photographing of Griffiths Valuation. He suggested I call again on Monday,when there would be someone to answer my queries,but in the meantime, to hang in there,it would be back up soon. The number you had for EMS is not the same as the one I have for Otherdays. I had called earlier this morning but with no luck. I was just in the process of writing to the Irish consumer complaints department to see what they can find out. However,I shall put that on hold till Monday. Many thanks for going to the trouble of tracking down that phone number! Will get back to you next week. Cathy
Thank you Cathy for sticking with this. Don Kelly, GalwayGenWeb Project ----- Original Message ----- From: <CathOneill@aol.com> To: <IRL-GALWAY-L@rootsweb.com> Sent: Friday, March 18, 2005 7:00 AM Subject: [GALWAY] Otherdays > Liz > I tried that number and have just got off the phone . > I have actually spoken to someone who knows about the problem! > > EMS ,the company you mentioned is a subsidiary /adjunct(?) of Otherdays,so > the guy I was speaking to worked for EMS. > > However,he confirmed massive computer failure,the site up but unable to be > accessed,and hundreds of e-mails unanswered. > > He assured me that they were not about to fold and there was no Swiss bank > account.It was definitely not a shoe-string operation,as it had cost over > 2 > million (euros?) to set up. > > Apparently they are working night and day to resolve the situation. > > (However,he was the only one in his office,and I just caught him as he was > leaving,lunchtime Friday) > > He thought the company was in the process of being bought out by a large > American outfit. > (Ancestry?) > > He also said they had masses more information to go online - for > example,they have filmed the Tithes already.He had personally done much of > the > photographing of Griffiths Valuation. > > He suggested I call again on Monday,when there would be someone to answer > my > queries,but in the meantime, to hang in there,it would be back up soon. > > The number you had for EMS is not the same as the one I have for > Otherdays. > I had called earlier this morning but with no luck. > I was just in the process of writing to the Irish consumer complaints > department to see what they can find out. > However,I shall put that on hold till Monday. > > Many thanks for going to the trouble of tracking down that phone number! > Will get back to you next week. > > Cathy > > > ==== IRL-GALWAY Mailing List ==== > Have you traveled or are you planning to travel to Ireland??? > http://groups.yahoo.com/group/Eire_Travel/ > To unsub or change your Irl-Galway mailing mode: > http://lists.rootsweb.com/index/intl/IRL/IRL-GALWAY.html > > ============================== > Find your ancestors in the Birth, Marriage and Death Records. > New content added every business day. Learn more: > http://www.ancestry.com/s13964/rd.ashx > > >
and these may be logical questions - but then, I'm told my sense of logic defies all others!! First of all - Cathy, you say here that you were told that Otherdays (and I am a paid up unable to access subscriber - living in Ireland, a few miles down the road from them) - by this person who said that he worked for EMS - and that Otherdays - staff - or someone is working day and night to resolve the problem? He said that they have filmed the Tithes already. He personally did much of the Griffiths filming. A few questions that struck me : The tithe Applotment books have already been filmed - why do they need to be filmed again - why is it not a case of purchasing copies from the NA? Same with the Griffiths. Then, two million to begin a company............well, honestly, I can't see any of our banks give out that kind of funding - not to genealogy. First of all, to get money from a bank - you have to prove that the proposed business has potential - the potential to give returns on the borrowing.............banks do not lend willy nilly. Getting an investment loan in Ireland has to be like breaking into Fort Knox. It doesn't happen, unless you absolutely have the back up. Regardless of how we may be regarded as a 'take you all for a ride' country where genealogy is concerned..............I know for a fact that the lights in Irish Bank Managers eyes do NOT light up when you mention genealogy. If it cost two million Euro to set up Otherdays - the web site and the purchase of rights to Griffiths would have cost a lot - then, this two million came from venture capital. Logically - you do not have a company that cost 2 million to set up that does not have a secretary - who answers the phone. How many emails have I seen from people sayig that they have tried to telephone and got no reply. Even maybe more logically................in whatever categogory common sense or business fall under - any company that is about to be bought up - or - that wants to keep itself runnng - regardless of computer problems and email problems - should be trying to keep itsel on it's feet - even if all it can do is answer emails. This company isn't - as such, it's market value decreases. Dis-satisfied customers................... Did you try to telpeohone them last Monday, and what was the result. Please and thanks. Jane ----- Original Message ----- From: <CathOneill@aol.com> To: <IRL-GALWAY-L@rootsweb.com> Sent: Friday, March 18, 2005 3:00 PM Subject: [GALWAY] Otherdays > Liz > I tried that number and have just got off the phone . > I have actually spoken to someone who knows about the problem! >