Dear Listers Some of you have been able to access Otherdays without any problems, but many of us have been having difficulties since the site shut down briefly at the end of January. In spite of numerous e-mails and phone calls, I have not been able to log-on to the site since that date. I continued this one-sided correspondence with Otherdays for several months, and then contacted ODCA, which is the Irish consumer affairs department. Let me just say that I think Otherdays is the best Irish website, and I desperately want it to stay in business. However, to do so, it must respond to it's customers. I won't bore you with all the details, but Alan Ryan, one of the directors of Otherdays, told ODCA, that although the site had experienced serious computer problems, it was up and running normally, though not accepting payment from new subscribers. This was clearly not the case. He promised to check into my membership and re-instate me. Nothing happened. After further complaint, I received the following e-mail from Alan Ryan: "Otherdays currently has no employees and is really only ticking over, I do not work for them and as such can not really help you, I will however see if I can contact someone who can." A truly remarkable statement, I'm sure you'll agree ! And he obviously couldn't contact anyone because my situation didn't change. Still unable to log-on. Back to ODCA once again. I received this e-mail from them yesterday: ...... Following several failed attempts to contact Mr Alan Ryan of Otherdays I passed the case over to a field Inspector to visit their office. There is now a restaurant in the building and the entire premises is on the market "FOR SALE". The Inspector has found another address and will call there to try to establish contact with the Directors. We will inform you when we have any further details.............. So I regret to say, it looks like our worst fears are being realised. Let's hope one of the other genealogy websites makes them an offer. Otherdays has so many useful databases, it would be such a waste if they simply disappeared. I don't know how many other dissatisfied subscribers complained to ODCA. If anyone would like to add their voice, please contact me and I will give you the relevant details.Maybe more complaints will give it a higher priority, as this has been moving very slowly indeed. I will report again when I get any new information. This e-mail is being sent to several Irish lists, so apologies if you receive it more than once. Regards Cathy

Cathy I checked with the society of Genealogists some time ago and found that Francis was someone who had been registered but was having time off.Any genealogists know him? Maire CathOneill@aol.com wrote: Dear Listers Some of you have been able to access Otherdays without any problems, but many of us have been having difficulties since the site shut down briefly at the end of January. In spite of numerous e-mails and phone calls, I have not been able to log-on to the site since that date. I continued this one-sided correspondence with Otherdays for several months, and then contacted ODCA, which is the Irish consumer affairs department. Let me just say that I think Otherdays is the best Irish website, and I desperately want it to stay in business. However, to do so, it must respond to it's customers. I won't bore you with all the details, but Alan Ryan, one of the directors of Otherdays, told ODCA, that although the site had experienced serious computer problems, it was up and running normally, though not accepting payment from new subscribers. This was clearly not the case. He promised to check into my membership and re-instate me. Nothing happened. After further complaint, I received the following e-mail from Alan Ryan: "Otherdays currently has no employees and is really only ticking over, I do not work for them and as such can not really help you, I will however see if I can contact someone who can." A truly remarkable statement, I'm sure you'll agree ! And he obviously couldn't contact anyone because my situation didn't change. Still unable to log-on. Back to ODCA once again. I received this e-mail from them yesterday: ...... Following several failed attempts to contact Mr Alan Ryan of Otherdays I passed the case over to a field Inspector to visit their office. There is now a restaurant in the building and the entire premises is on the market "FOR SALE". The Inspector has found another address and will call there to try to establish contact with the Directors. We will inform you when we have any further details.............. So I regret to say, it looks like our worst fears are being realised. Let's hope one of the other genealogy websites makes them an offer. Otherdays has so many useful databases, it would be such a waste if they simply disappeared. I don't know how many other dissatisfied subscribers complained to ODCA. If anyone would like to add their voice, please contact me and I will give you the relevant details.Maybe more complaints will give it a higher priority, as this has been moving very slowly indeed. I will report again when I get any new information. This e-mail is being sent to several Irish lists, so apologies if you receive it more than once. Regards Cathy ==== IRL-GALWAY Mailing List ==== Galway, City of Tribes: http://www.irishholidays.com/ggtest.shtml Ireland GenWeb Co. Galway site: http://www.rootsweb.com/~irlgal/Galway.html To unsub or change your Irl-Galway mailing mode: http://lists.rootsweb.com/index/intl/IRL/IRL-GALWAY.html ============================== Search the US Census Collection. Over 140 million records added in the last 12 months. Largest online collection in the world. Learn more: http://www.ancestry.com/s13965/rd.ashx --------------------------------- How much mail storage do you get for free? Yahoo! Mail gives you 1GB! Get Yahoo! Mail