I am infuriated by ancestry because they offered two 'free trials' over the weekend, one to search military files (Anzac) and one to search marriages (Royal Wedding). I tried both. Registered, which produced a unique username of about 20 letters & numbers, and a password which I used to login. I searched my ancestors and found an item for each, that I could see, but I already had found them from our War Memorial Museum, which is now available free on line. There was one other listing which I tried to access, which took me through to the 'free trial', which needed my credit card. This is a marketing ploy that relies on people having to go back and cancel their subscription. It is wrong! If they are offering a free subscription it should not require your credit card, and should offer you pay at the end of the free period. Or like I suggested before, it should offer for example a 7 or 14 day pay period. Ancestry relies on people not cancelling their subscription. I am glad so many of you are so happy with their service, but I would like to know how many people have had difficulties cancelling as I did. I wonder where they might list their complaints. My guess is they don't air their frustration publically as there is no such forum that I know of. It is not really a thread relevant to the Dublin forum. Thanks Cara for allowing the discussion. Julie --- On Tue, 26/4/11, Nivard Ovington <[email protected]> wrote: From: Nivard Ovington <[email protected]> Subject: Re: [IRL-DUBLIN] free ancestry.com search To: [email protected] Date: Tuesday, 26, April, 2011, 11:12 PM Hi Margaret & Julie Can I correct one or two things please First the site that is offering free access is the Australian one Ancestry.com.au There is *no* code, neither is it necessary to give credit card details I suggest you may have tried via another Countries site? (US or UK?) Although I subscribe to the UK site, I had an account with the Aussie Ancestry site some time back for another free offer they had, entering that account again gave me free access to the Military records as advertised I have *never* entered credit card details on that account or been asked to If you try via the UK or USA sites they may ask for credit card details as its not the Australian site (Either way you the terms and conditions state you will be charged at the end of a 14 day trial, which is what you are doing when joining from other than the Aussie site) Its subjective I know and much depends upon your needs but Ancestry are far and away the best Genealogy site on the market IMHO The free offer on the Aussie site is still running, I used it this morning, and ends at the end of the 26th (presumably in Aussie time) Nivard Ovington in Cornwall (UK) PS as to the US data just enter the tick for exact searches only and UK and Ireland only > that makes perfect scence julie, > a few weeks ago the sunday mail here in adelaide had a special offer for a month free use on > ancestry.uk, but you had to also put your credit card details in, I thought id give it a go i was > told to cancel before the 30 days was up. > So went to do that to day, and guess what? > they had automatically set the site to take over $400 out for a world class 12 month > subscriptiopn~~~~ not a uk one worth $179..... > They really are deceptive and they wonder why people get sceptical. > And in trying to use it, ive not recieved one email contact from any that i wrote to, and ive not > found any new information that i didnt already get elsewhere!!!! > So i dont think the site is worth it. well thats my conclusion. > AND my pet hate is all that American stuff you have to wade through. When all i want is UK. > AGGHHHH/ > As for Australian. well im annoyed that our own find my past site hasnt got that info, and we can > get more up to date stuff if we go to the state libary. > Live and learn. > Lost cousins and Ancestry in my eyes not worth the money they ask. > margaret in Adelaide Aus ****************************** ATTENTION TO ALL:- Do any of you ever get to the bottom of this mail?, and do you remove the details that do not apply to your mail and change the SUBJECT LINE for best useage of ARCHIVED MATERIALS. ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message
Hi Julie I can understand your frustration to a point But I repeat , the free offer does *not* require credit card details If it requires you to enter credit card details it means that either the offer if over or the item you are looking for is not part of the free offer And of course its a marketing ploy, what would you expect from any company these days ? Thats why they do free offers and trials, in the hope that you subscribe If you sign up for emails from any company and you don't explicitly say you do *not* want emails from all and sundry (partners they call them) you will be bombarded If there are any look ups I can help with please just ask I have the UK subscription , obviously if its for a non Irish look up then do so offlist There were certainly problems with Ancestry some years ago, but I have not heard of any in recent years Nivard Ovington in Cornwall (UK) I am infuriated by ancestry because they offered two 'free trials' over the weekend, one to search military files (Anzac) and one to search marriages (Royal Wedding). I tried both. Registered, which produced a unique username of about 20 letters & numbers, and a password which I used to login. I searched my ancestors and found an item for each, that I could see, but I already had found them from our War Memorial Museum, which is now available free on line. There was one other listing which I tried to access, which took me through to the 'free