Hello Jean and all, I also found my grandmother, Annie Meighan, immediately on the Ellis Island site, and I have looked at many different rolls of NARA film trying to accomplish this over the years, but inevitably ALL the details never seemed to match. I typed in her name and POOF, there she was! and ALL the details matched this time. Anyway, I too found the site incredibly cumbersome, but my computer is not the fastest either:-) Sorry I don't have any answers for you, I just wanted to commiserate! susan