Remember my question about fixing errors in the Iowa Cemetery File? Following is the response from Ancestry's Costumer Solutions Group. Kinda makes me wonder.... Don Woodley Researching Ayers, Butler, Cornford, Relf, Trindle, Woodley and others as time permits. RAOGK Lookups and pix for Bremer, Butler, Floyd & Franklin Counties in Iowa. ******* Dear Don, Thank you for your email. Thank you for bringing this oversight to our attention. We always strive to ensure that the information we provide is accurate. We have forwarded the details you have provided regarding Clayton County on to our programmers for further review. If you notice any other improvements that can be made to enhance your experience, please feel free to contact us again. Please note that in order to resolve many of these issues it requires research, individual reindexing, and other time consuming processes. For this reason the resolution may take longer than that of other website errors. Thank you for your patience. Though we have forwarded this information on to our programmers for review, you may also wish to note this correction for other users who may attempt to access this listing themselves prior to the correction of this information. In many cases, this may be done via our User Comments feature. Currently this feature is only available for the following Census years; additional User Comments links will appear as this feature becomes available for other Census years: · 1860 U.S. Census · 1880 U.S. Census · 1930 U.S. Census · 1871 U.K. Census · 1891 U.K. Census · 1901 U.K. Census To access the User Comments feature for the Census years indicated above, simply click on a name found in the initial listing for search results for the Census. On the next page that loads you will find a list of details about the individual whose name you clicked (such as birthplace and relation to the head of the household). To add a User Comment to the record, simply click on the Add Comments link below the "What to do next?" heading on this page. If User Comments are not available for a certain Census year, please check this year again in the future to post a User Comment when that feature is again offered. In the mean time, you may wish to simply post your comments on our Message Boards. If you post a message with the name of the individual spelled correctly in the subject line, global searches will yield a result with your comments on this error included in the Trees & Community folder of the page showing possible matches. We recommend, if possible, including in your posting the URL (http:// address) of the page where the error is located. This will allow users to quickly access the page in question. The Message Boards can be accessed at the following location: http://www.ancestry.com/share/ Whether you use the Add Comments link or submit a Message Board posting instead, the subject and text of your submission will then be searchable by other users of Ancestry.com. If they search for a name spelled as you include it in your submission, they will find your posting under our Trees & Community section of databases. When viewing your posting, they can then link to the original record to which you made the correction by either clicking on the Subject line of your User Comment or by going to the location you indicate in your Message Board posting. If there is anything else we can assist you with, please let us know. Jason Customer Solutions Ancestry.com "Connecting and Strengthening Families through the World Wide Web" Ancestry.com Technical Support: <http://ancestry.custhelp.com>

Sounds like a good response... Bill -----Original Message----- From: Don [mailto:dwdwrks2@omnitelcom.com] Sent: Friday, September 17, 2004 6:07 PM To: IOWA-L@rootsweb.com Subject: [IOWA] Iowa Cemetery information & Ancestry.com Remember my question about fixing errors in the Iowa Cemetery File? Following is the response from Ancestry's Costumer Solutions Group. Kinda makes me wonder.... Don Woodley Researching Ayers, Butler, Cornford, Relf, Trindle, Woodley and others as time permits. RAOGK Lookups and pix for Bremer, Butler, Floyd & Franklin Counties in Iowa. ******* Dear Don, Thank you for your email. Thank you for bringing this oversight to our attention. We always strive to ensure that the information we provide is accurate. We have forwarded the details you have provided regarding Clayton County on to our programmers for further review. If you notice any other improvements that can be made to enhance your experience, please feel free to contact us again. Please note that in order to resolve many of these issues it requires research, individual reindexing, and other time consuming processes. For this reason the resolution may take longer than that of other website errors. Thank you for your patience. Though we have forwarded this information on to our programmers for review, you may also wish to note this correction for other users who may attempt to access this listing themselves prior to the correction of this information. In many cases, this may be done via our User Comments feature. Currently this feature is only available for the following Census years; additional User Comments links will appear as this feature becomes available for other Census years: . 1860 U.S. Census . 1880 U.S. Census . 1930 U.S. Census . 1871 U.K. Census . 1891 U.K. Census . 1901 U.K. Census To access the User Comments feature for the Census years indicated above, simply click on a name found in the initial listing for search results for the Census. On the next page that loads you will find a list of details about the individual whose name you clicked (such as birthplace and relation to the head of the household). To add a User Comment to the record, simply click on the Add Comments link below the "What to do next?" heading on this page. If User Comments are not available for a certain Census year, please check this year again in the future to post a User Comment when that feature is again offered. In the mean time, you may wish to simply post your comments on our Message Boards. If you post a message with the name of the individual spelled correctly in the subject line, global searches will yield a result with your comments on this error included in the Trees & Community folder of the page showing possible matches. We recommend, if possible, including in your posting the URL (http:// address) of the page where the error is located. This will allow users to quickly access the page in question. The Message Boards can be accessed at the following location: http://www.ancestry.com/share/ Whether you use the Add Comments link or submit a Message Board posting instead, the subject and text of your submission will then be searchable by other users of Ancestry.com. If they search for a name spelled as you include it in your submission, they will find your posting under our Trees & Community section of databases. When viewing your posting, they can then link to the original record to which you made the correction by either clicking on the Subject line of your User Comment or by going to the location you indicate in your Message Board posting. If there is anything else we can assist you with, please let us know. Jason Customer Solutions Ancestry.com "Connecting and Strengthening Families through the World Wide Web" Ancestry.com Technical Support: <http://ancestry.custhelp.com> ==== IOWA Mailing List ==== The IOWA Lists now have their own website with unsub instructions, list rules and other useful information. Visit & Bookmark http://homepages.rootsweb.com/~richard/ialist ============================== Gain access to over two billion names including the new Immigration Collection with an Ancestry.com free trial. Click to learn more. http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237