This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/an/3h.2ADI/576.1.1 Message Board Post: Good suggestion, so I tied calling them at 219-567-2221, each of the last 3 days. I repeatedly get no answer. I wonder if that's their normal way to run a business.