Ethel, I bought and Installed FTM myself. I will try to help you if I can. Please reply to my personal e-mail address cat2397@juno.com. -Cindy ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/tagj.