Hi Kathie, While I may not have definitive solutions, here are some ideas... I am not familiar with the Norton product as I use McAfee's anti-virus product. But it is very important to note that anti-virus software is constantly being updated due to new viruses that are always showing up. If Norton is like McAfee, there are updates that are downloadable from their web site for registered users on a regular basis. I took a quick look at their web page (www.norton.com) and it appears that they make regular software updates available for downloading. From what I saw, she is entitled to get either 6 months or 1 year of free updates depending on the version of their software she purchased. After that, the cost is only $3.95 per year to continue to be able to get the updates. If Judy complies with whatever Norton's requirements are, does she know anyone else with internet access who also uses Norton who could send her the updates as an e-mail attachment? She could then save the attachment to her computer and update her software. Sure beats paying them to mail you a CD each month! As for the strange dates, has she tested her computer system itself to be sure it is Y2K ready? There are software products available that can test the system bios and firmware capabilities of your PC. She might also want to check the date and time settings for her machine through the control panel. Hope at least some of this makes sense and might be helpful. Merry Christmas Everyone! Charlie Neff ----- Original Message ----- From: KathieMir@aol.com To: ILMACOUP-L@rootsweb.com Sent: Friday, December 24, 1999 9:05 AM Subject: [ILMACOUP-L] Re: Needs help with virus checker! Can someone help Judy? Kathie Mirabella In a message dated 12/23/99 3:57:38 PM Eastern Standard Time, jdwhisler@juno.com writes: > Subj: Re: Needs help with virus checker! > Date: 12/23/99 3:57:38 PM Eastern Standard Time > From: jdwhisler@juno.com (Judy D Whisler) > To: KathieMir@aol.com > > Hi: > > Thank you for reply. > > I have a 486 DX4 with 120 processing clock speed > 16 mb ram > 1.2 gb hard drive > CD rom > windows 95 plus > > I copied this from a note my neighbor gave me when he updated my old 286. > > I bought Norton anti virus checker in August and installed it on my PC. > Every week it updates. But yesterday I called Norton company and they > said that since I don't have Internet service it is not doing me any > good. The software I bought in August only was good for that time frame. > They said I only have two options. > > 1. Get Internet service. > or > 2. Pay them 9.95 a month to get a new CD with the newest virus > information. > > Does this sound reasonable? > > Other problem I called them about is that last week a Norton screen came > on and said your next scheduled update is for January 4, 1980. Looks > like my software is not y2k ready either. > > I'm so very confused. > > Any suggestions outside of what Norton told me would be appreciated. > > Thanks, > > Judy > ==== ILMACOUP Mailing List ==== Difference between ILMACOUP-L and ILMACOUP-D: ILMACOUP-L mailing list allows you to receive every posting made to ILMACOUP as a separate email. ILMACOUP-D mailing list allows you to receive several postings as a single large message.