I sent for records in Springfield once and they arrived at my house a mere 10 months later. Not what I'd call a very good turnaround time. In that time I'd already sent to Knox County Clerk's office and gotten them because I figured I would never hear back from Springfield. They're on their own time table. I've made several phone calls to Knox County Clerk office and also sent for lots of documents, and had a very positive experience, and got the requested documents within 10 days to 2 weeks. My questions were answered in a polite manner over the phone, and they were very nice to me. I haven't sent for anything in over a year since the prices have gone up, but the few times I've called or requested from them in the past, I had a positive experience. I've yet to go in person, so if I ever do, that may change :) Sue -----Original Message----- From: Jim&Joyce Hagerty [mailto:[email protected]] The research fees for the STATE ARCHIVES have gone up, but the Illinois Regional Archive Depository fee has not. From their web page at http://www.sos.state.il.us/departments/archives/irad/refpol.html

I'd like to add my experience to the growing list. I recently went online and ordered a death record through Knox County Courthouse. After I had ordered the information online and faxed the identification information they require, I received the record within four days. The cost for me was offset by their rapid response. I've also ordered records from them exclusively by mail, and have normally received a reply within two weeks. Mine has been a very positive experience. The staff on the phone has been friendly and helpful. Jude Ramsay-Jensen Morrisonville, WI -----Original Message----- From: Suze [mailto:[email protected]] Sent: Saturday, June 19, 2004 11:55 AM To: [email protected] Subject: RE: [ILKNOX-L] Knox County courthouse experiences & I sent for records in Springfield once and they arrived at my house a mere 10 months later. Not what I'd call a very good turnaround time. In that time I'd already sent to Knox County Clerk's office and gotten them because I figured I would never hear back from Springfield. They're on their own time table. I've made several phone calls to Knox County Clerk office and also sent for lots of documents, and had a very positive experience, and got the requested documents within 10 days to 2 weeks. My questions were answered in a polite manner over the phone, and they were very nice to me. I haven't sent for anything in over a year since the prices have gone up, but the few times I've called or requested from them in the past, I had a positive experience. I've yet to go in person, so if I ever do, that may change :) Sue -----Original Message----- From: Jim&Joyce Hagerty [mailto:[email protected]] The research fees for the STATE ARCHIVES have gone up, but the Illinois Regional Archive Depository fee has not. From their web page at http://www.sos.state.il.us/departments/archives/irad/refpol.html