We have recently been receiving bounces for those who have the 2 ISPs as shown below. There is nothing either Rootsweb or I can do to help this. This message is on the Rootsweb Help page: Hotmail and MSN Users: We are still experiencing problems with Hotmail and MSN rejecting the e-mails from RootsWeb.com. This problem is sporadic but frequent. We have been given no reason for this. If you are a Hotmail or MSN user and are having problems receiving RootsWeb.com mail, please contact them directly. -- Cay Merryman http://www.rootsweb.com/~iamills/