HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood Folks, Last nite I went thru every program in the TNG system looking for potential problem coding. I found a number of things that either could or should cause problems. Each time I made a correction, I felt it should have some impact on the site. Nothing worked. Questionalbe code was gone and still the search won't work. I frankly do not understand why. I found some coding referencing a background image file that the site doesn't use and was never uploaded. It is not even stored anywhere on my computer. It was also in an area that didn't make any sense to me. But I removed it. Yet my error log continues to show constant references to this file as "file not found." I still have not found any other program that also reffed this bad image. Our server techs have said we're exceeding our RAM allotment which, in effect, kills our site. I do not know why and I do not know how to stop it. Our site went down at 7:30 pm Monday 11/4. I submitted a trouble ticket to DH (our server). At 2am Tues DH sent a generic msg that my server had some "issues" but they were resolved. In discussing my particular issue, they claimed there was no problem with my server, so not their problem. During this past week, they also stated that our server was restarted twice, once on the 5th, once on the 6th. They have been less than helpful and they do not work on weekends. They answer trouble tickets once a day. If you respond to their answer, you get a different tech who treats your response as a new issue and gives totally useless answers. And on it goes. They do not seem to look at the total picture. I do not believe AOL (or any other browser) has anything to do with this. I suspect that AOL simply ignores something that other servers consider a critical error. Greg, DH maintains dozens of servers and their status page is a constant stream of server problems on a daily basis. The server in trouble today is not ours. And I would be less than confident in uploading the entire site again. There simply is no guarantee that would fix a thing. What I can say on a positive note is that I have managed to download every important element of our site including Wm's file. It took me 4 attempts to successfully download a ged for Wm. I have no ideas left. I do not know how to get our site running. I do not know what to fix and I am very sorry. Nel