HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood Folks, I'm working on the site problem and "maybe" we might get it fixed yet. So go read a good book :-) Nel

Nell, Maybe you need to remind the server tech's that we are a large group of unhappy campers who will remember the length of time that we were not able to access the site. This will not bode well for any of us to be potential buyers of their product for our own personal use. Debbie ----- Original Message ----- From: "nelhatch" <nelhatch@hills.net> To: <hatcher@rootsweb.com> Sent: Saturday, November 08, 2008 6:06 PM Subject: Re: [HATCHER] AOL > > HATCHER website: http://hatcherfamilyassn.com > HALL DNA project: > http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm > "If you can't stand the skeletons, stay out of the closet" - Val D > Greenwood > > Steve, > > I read that. The problem is.....what corrupted the software and where is > it corrupted? > > Our server techs have been less than helpful on this issue. > > Nel > > ------------------------------- > To unsubscribe from the list, please send an email to > HATCHER-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Nel and Hatcher family, I don't know if anything on this page is helpful, but some of you might read through it and see if you see anything that might help us out. I miss not being able to view our files. - Wayne Hatcher http://eogn.typepad.com/eastmans_online_genealogy/2004/06/the_next_genera.html

Yep, that would be bizarre if we discriminated against non-AOL browsers. Perhaps knowing that is at least part of the issue, tho, can help figure out the "fix." Hopefully some of out more technical (I won't say more geeky) members can shed some insight. Donna -----Original Message----- From: nelhatch <nelhatch@hills.net> To: hatcher@rootsweb.com Sent: Sat, 8 Nov 2008 5:59 pm Subject: Re: [HATCHER] AOL HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood "I know of other sites that I use that seem to run better with one browser or another - it's not that unusual, I think." I agree with the "running better" but our site simply crashed into a wall after running (for better or worse :-) quite well for a year and not denying access to anyone except AOLers. Nel ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Nel, (GRIN) I know it's not helpful, but I just had to say, I know how much you love aol....sounds like it does have its merits once in a blue moon.....ha ha. Martha H. Welling aol user (as well as IE and Mozilla) In a message dated 11/8/2008 3:49:35 P.M. Mountain Standard Time, donnagwd@aol.com writes: Nel, I also got no search results using my Mozilla browser, but loaded AOL's browser and could search from there with a comforting list of results. I know of other sites that I use that seem to run better with one browser or another - it's not that unusual, I think. Donna **************AOL Search: Your one stop for directions, recipes and all other Holiday needs. Search Now. (http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from -aol-search/?ncid=emlcntussear00000001)

Nel, I also got no search results using my Mozilla browser, but loaded AOL's browser and could search from there with a comforting list of results. I know of other sites that I use that seem to run better with one browser or another - it's not that unusual, I think. Donna -----Original Message----- From: nelhatch <nelhatch@hills.net> To: hatcher@rootsweb.com Sent: Sat, 8 Nov 2008 5:20 pm Subject: Re: [HATCHER] AOL HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood This is bizarre, BB. The TNG software has not been altered in any way. My server claims it's not their problem. They claim they've made no changes to my particular server. Yet suddenly on Monday evening our site is out of commission. Again, I'm far from an expert, but I see no way this could have anything to do with our software but if our server screwed up somehow, it would seem many other sites with a search engine on their site and residing on that same server would be experiencing the same problems. That, of course, is probably not something my server would be willing to admit. Is there some way our site and only our site could have been hacked or compromised in some way? Any techies in our bunch with any thoughts on this?? Nel ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Nel........ I gave it one last try on AOL and I am still searching OK. BB **************AOL Search: Your one stop for directions, recipes and all other Holiday needs. Search Now. (http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from -aol-search/?ncid=emlcntussear00000001)

Hi Nel, Sorry to be so slow (was watching college feetballs). Looked for Jesse's wife Susanna and failed to get anything but a H F G A Masthead and a blank page except for the magnifying glass and the words "Search Results". Tried Jesse, same result. No luck! Anything more that I can do from here? John Chipman. ----- Original Message ----- From: "nelhatch" <nelhatch@hills.net> To: <hatcher@rootsweb.com> Sent: Saturday, November 08, 2008 2:06 PM Subject: Re: [HATCHER] John Chipman > > HATCHER website: http://hatcherfamilyassn.com > HALL DNA project: > http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm > "If you can't stand the skeletons, stay out of the closet" - Val D > Greenwood > > BB, > > Yup! That's our John! Still alive and well and searching for Ruth :-) > > But I've got you nailed now with a complete access and error log record. > > Now we'll get John involved again...........are you still there, John? > > I would like you to go in and try searching for Jesse's wife, Susanna. > Hopefully there will be a clue in the log records in comparing a > successful and unsuccessful search. > > Nel > > ------------------------------- > To unsubscribe from the list, please send an email to > HATCHER-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

I search with AOL and I can search the Hatcher site. Don't know what is making the difference, though. Burnis **************AOL Search: Your one stop for directions, recipes and all other Holiday needs. Search Now. (http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from -aol-search/?ncid=emlcntussear00000001)

BB and Nel, I'm guessing it's that he signs on to AOL and uses their browser instead of using IE or Mozilla. He has the AOL software loaded as the browser itself. I have an AOL email address, but don't use the AOL browser. I use Mozilla at home and IE at the office, and go the www.AOL.com to retrieve email only. I'm going to try the search from home with Mozilla. Donna -----Original Message----- From: nelhatch <nelhatch@hills.net> To: hatcher@rootsweb.com Sent: Sat, 8 Nov 2008 5:01 pm Subject: Re: [HATCHER] Search...... HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood BB, Like I said - slow and easy. I use IE and always have. Altho I'm aware there are other browsers, I really don't know how to "log on" to another browser. You wrote your msg from an AOL email addy. Are you saying you have multiple emails that allow you to use different browsers? Are you saying that anyone with an AOL email should be able to search our site successfully? Nel ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Nel..... I am hooked up to the Internet thru ATT Yahoo DSL. My email is _delongr-k@sbc.net_ (mailto:delongr-k@sbc.net) . I subscribe (free-now) to AOL. My email is _rdbikerbob2@aol.com_ (mailto:rdbikerbob2@aol.com) . When I am logged on to AOL I use their browser to search the Internet. That is the only way I can search the Hatcher site NOW. I used to be able to go straight to Internet Explorer and search the site. Now I cannot. BB **************AOL Search: Your one stop for directions, recipes and all other Holiday needs. Search Now. (http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from -aol-search/?ncid=emlcntussear00000001)

HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood Steve, I read that. The problem is.....what corrupted the software and where is it corrupted? Our server techs have been less than helpful on this issue. Nel

What I mean is when I am logged on to AOL....... BB In a message dated 11/8/08 3:41:54 P.M. Central Standard Time, nelhatch@hills.net writes: HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood "When I use AOL search eng., I have no trouble searching." SAY WHAT?? Explain slowly and carefully to me what AOL search engine is. Nel ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message **************AOL Search: Your one stop for directions, recipes and all other Holiday needs. Search Now. (http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from -aol-search/?ncid=emlcntussear00000001)

HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood John, You just reinforced what BB said.....sbcglobal doesn't work. Thanks! You can go back to your feetballs now. Nel

Hi Nel...... When I use AOL search eng., I have no trouble searching. When I go straight to Internet explorer I can get on the web site but cannot search. When I use SBCglobal.net (ATTYahoo DSL) I cannot get on the web site. BB (glad I could help......He, He,) **************AOL Search: Your one stop for directions, recipes and all other Holiday needs. Search Now. (http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from -aol-search/?ncid=emlcntussear00000001)

HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood " but I just had to say, I know how much you love aol...." Bwah-hah-hah-hah! Git bit, Martha! :-) Nel

I sounds like there may be corrupted file or files somewhere causing a problem.  This could be what they mean when they say it is the software.  Steve Hatcher ________________________________ From: Joyce Stewart <joyce_e_stewart@hotmail.com> To: hatcher@rootsweb.com Sent: Saturday, November 8, 2008 3:46:59 PM Subject: Re: [HATCHER] AOL I sure hope it gets fixed soon!  It won't let me search either and I don't have AOL.  I'm sure there is someone out there that can get'er done for us none computer folks! Joyce   ----- Original Message -----   From: donnagwd@aol.com<mailto:donnagwd@aol.com>   To: hatcher@rootsweb.com<mailto:hatcher@rootsweb.com>   Sent: Saturday, November 08, 2008 3:27 PM   Subject: Re: [HATCHER] AOL   Yep, that would be bizarre if we discriminated against non-AOL browsers. Perhaps knowing that is at least part of the issue, tho, can help figure out the "fix." Hopefully some of out more technical (I won't say more geeky) members can shed some insight.   Donna       -----Original Message-----   From: nelhatch <nelhatch@hills.net<mailto:nelhatch@hills.net>>   To: hatcher@rootsweb.com<mailto:hatcher@rootsweb.com>   Sent: Sat, 8 Nov 2008 5:59 pm   Subject: Re: [HATCHER] AOL   HATCHER website: http://hatcherfamilyassn.com<http://hatcherfamilyassn.com/>   HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm<http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm>   "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood   "I know of other sites that I use that seem to run better with one browser or   another - it's not that unusual, I think."   I agree with the "running better" but our site simply crashed into a wall after   running (for better or worse :-) quite well for a year and not denying access to   anyone except AOLers.   Nel     -------------------------------   To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com<mailto:HATCHER-request@rootsweb.com>   with the word 'unsubscribe' without the quotes in the subject and the body of   the message       -------------------------------   To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com<mailto:HATCHER-request@rootsweb.com> with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood "I know of other sites that I use that seem to run better with one browser or another - it's not that unusual, I think." I agree with the "running better" but our site simply crashed into a wall after running (for better or worse :-) quite well for a year and not denying access to anyone except AOLers. Nel

I sure hope it gets fixed soon! It won't let me search either and I don't have AOL. I'm sure there is someone out there that can get'er done for us none computer folks! Joyce ----- Original Message ----- From: donnagwd@aol.com<mailto:donnagwd@aol.com> To: hatcher@rootsweb.com<mailto:hatcher@rootsweb.com> Sent: Saturday, November 08, 2008 3:27 PM Subject: Re: [HATCHER] AOL Yep, that would be bizarre if we discriminated against non-AOL browsers. Perhaps knowing that is at least part of the issue, tho, can help figure out the "fix." Hopefully some of out more technical (I won't say more geeky) members can shed some insight. Donna -----Original Message----- From: nelhatch <nelhatch@hills.net<mailto:nelhatch@hills.net>> To: hatcher@rootsweb.com<mailto:hatcher@rootsweb.com> Sent: Sat, 8 Nov 2008 5:59 pm Subject: Re: [HATCHER] AOL HATCHER website: http://hatcherfamilyassn.com<http://hatcherfamilyassn.com/> HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm<http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm> "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood "I know of other sites that I use that seem to run better with one browser or another - it's not that unusual, I think." I agree with the "running better" but our site simply crashed into a wall after running (for better or worse :-) quite well for a year and not denying access to anyone except AOLers. Nel ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com<mailto:HATCHER-request@rootsweb.com> with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to HATCHER-request@rootsweb.com<mailto:HATCHER-request@rootsweb.com> with the word 'unsubscribe' without the quotes in the subject and the body of the message

HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood This is bizarre, BB. The TNG software has not been altered in any way. My server claims it's not their problem. They claim they've made no changes to my particular server. Yet suddenly on Monday evening our site is out of commission. Again, I'm far from an expert, but I see no way this could have anything to do with our software but if our server screwed up somehow, it would seem many other sites with a search engine on their site and residing on that same server would be experiencing the same problems. That, of course, is probably not something my server would be willing to admit. Is there some way our site and only our site could have been hacked or compromised in some way? Any techies in our bunch with any thoughts on this?? Nel