Elizabeth, AOL4.0 is not Java capable........so, that means that with most active sites you will not be able to bring up the site completely. I found this out when trying in vain to bring up JR McKinney's Hamrick site. So what ever you do.......don't delete AOL3.0 from your PC. Don't get me wrong.........4.0 is much simpler to look at and not as confusing at times, but is frustrating until you figure out that the preview of the "new and improved" doesn't have all the features it is supposed to. Hope this helps, Janet