Hello Sue, That surprises me because I've been using Firefox for a number of years without any difficulty. I seem to recall that until about a year ago the advanced viewer was incompatible with Firefox but the basic viewer worked fine. I do think these pages failing to load are probably a browser issue however. Regards Mike S Sunday, August 5, 2007, 7:09:44 PM, you wrote: > Mike > Firefox has never handled Ancestry very well - census, BMDs, everything > really. Until about a year ago it wasn't possible to access some of the > features, like the buttons at the top of the page that let you scroll > backwards and forwards through the pages. Then there was some sort of > tweaking, and it improved, but now I get quite a few pages that fail to load > and just remain white, often followed by the inevitable crash. I tend to > use IE all the time now. But I do believe that many of the reported > 'missing pages' are the result of browser incompatibility with Ancestry. It > would be interesting to know which browsers are being used when images are > failing to load. > Sue > On 05/08/07, Mike Shingleton <shinglma_64@btopenworld.com> wrote: >> >> Hello Sue, >> >> That's interesting. I've not been getting missing pages but Firefox >> frequently crashes on these records whilst IE seems ok. >> >> Regards >> >> >> >> Mike S >> >> Sunday, August 5, 2007, 11:55:33 AM, you wrote: >> >> > Can I just add that I am frequently getting blank pages when using >> Firefox >> > as my browser, but that the same pages load perfectly well in Internet >> > Explorer. >> >> > Regards ----- Sue >> >> >> > Sue Light >> > [Lancing, West Sussex] >> > www.scarletfinders.co.uk >> >> >> >> >> >> > On 05/08/07, Mike Shingleton <shinglma_64@btopenworld.com> wrote: >> >> >> >> Hello Paul, >> >> >> >> Its a problem with Ancestry. A number of people have experienced >> >> this. I'm able to access the record. My advice would be to keep >> >> trying. >> >> >> >> If it continues to be a problem let me know and I will download them >> >> on your behalf. I could zip them and put them on my webspace for you >> >> to download from there. >> >> >> >> Regards >> >> >> >> >> >> Mike S >> >> >> >> Sunday, August 5, 2007, 10:53:59 AM, you wrote: >> >> >> >> > Mike, >> >> >> >> > I tried to look at the pension record of my grandfather Wilfred >> George >> >> > Glover on ancestry.com but when I click on view original image it is >> >> > blank. Do you think this is an error by ancestry.com or is it because >> >> > the document is missing/damaged/burnt? >> >> >> >> > Regards, >> >> > Paul Glover >> >> > Germany >> >> >> >> > >> > >> > ------------------------------- >> > To unsubscribe from the list, please send an email to >> > GREATWAR-request@rootsweb.com with the >> > word 'unsubscribe' without the quotes in the subject and the body of the >> message >> >> >> >> -- >> Best regards, >> Mike mailto:shinglma_64@btopenworld.com >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> GREATWAR-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> > > ------------------------------- > To unsubscribe from the list, please send an email to > GREATWAR-request@rootsweb.com with the > word 'unsubscribe' without the quotes in the subject and the body of the message -- Best regards, Mike mailto:shinglma_64@btopenworld.com

Mike I think that was my point :>) Until a year or so ago, the advanced viewer was incompatible with Firefox. I only changed to Firefox about 18 months ago, and was used to the advantages of viewing Ancestry via IE - when I switched, although some people might have found the basic viewer OK, I didn't find it a patch on the IE version. Even now, I still find Firefox slower to load the Ancestry pages, and the number of crashes increasing - this never happens with IE. Firefox is my browser of choice, but I still revert to IE for Ancestry. Regards ----- Sue On 06/08/07, Mike Shingleton <shinglma_64@btopenworld.com> wrote: > > Hello Sue, > > That surprises me because I've been using Firefox for a number of > years without any difficulty. I seem to recall that until about a > year ago the advanced viewer was incompatible with Firefox but the > basic viewer worked fine. > > I do think these pages failing to load are probably a browser issue > however. > > Regards > > > Mike S > > Sunday, August 5, 2007, 7:09:44 PM, you wrote: > > > Mike > > > Firefox has never handled Ancestry very well - census, BMDs, everything > > really. Until about a year ago it wasn't possible to access some of the > > features, like the buttons at the top of the page that let you scroll > > backwards and forwards through the pages. Then there was some sort of > > tweaking, and it improved, but now I get quite a few pages that fail to > load > > and just remain white, often followed by the inevitable crash. I tend > to > > use IE all the time now. But I do believe that many of the reported > > 'missing pages' are the result of browser incompatibility with Ancestry. > It > > would be interesting to know which browsers are being used when images > are > > failing to load. > > > Sue > > >