I've just looked at the GRO website and the option (if it is within the *correct range of years for the event*) "Standard PDF copy of the entry by email" is given at the bottom of the normal ordering page, where you normally only have the choice of standard or priority etc. HTH Polly ----- Original Message ----- From: "John Commins" <j.c.commins@gmail.com> To: <goons@rootsweb.com> Sent: Friday, March 17, 2017 7:58 PM Subject: Re: [G] PDF Pilot phase 3 of the England & Wales certificate ordering system Typical GRO .they have said that the PDF trial is in operation , but have not put any way of ordering them on line , when I asked this morning I was told that if you filled in the certificate form then you would be redirected to it. no it does not work , and they have shut the phone lines down all day, why do they not have someone who at least has working knowledge of how to check this out before it went live , we had the same problem on phase one

I had no problem ordering one this morning - quite straight forward - once you've put the GRO reference details in you just check the service you want under "service options" choosing "standard PDF copy of the entry by email". ________________________________ From: GOONS <goons-bounces+karenhemmingham=hotmail.co.uk@rootsweb.com> on behalf of Polly Rubery <polly@rowberry.org> Sent: 17 March 2017 21:11:03 To: goons@rootsweb.com Subject: Re: [G] PDF Pilot phase 3 of the England & Wales certificate ordering system I've just looked at the GRO website and the option (if it is within the *correct range of years for the event*) "Standard PDF copy of the entry by email" is given at the bottom of the normal ordering page, where you normally only have the choice of standard or priority etc. HTH Polly ----- Original Message ----- From: "John Commins" <j.c.commins@gmail.com> To: <goons@rootsweb.com> Sent: Friday, March 17, 2017 7:58 PM Subject: Re: [G] PDF Pilot phase 3 of the England & Wales certificate ordering system Typical GRO .they have said that the PDF trial is in operation , but have not put any way of ordering them on line , when I asked this morning I was told that if you filled in the certificate form then you would be redirected to it. no it does not work , and they have shut the phone lines down all day, why do they not have someone who at least has working knowledge of how to check this out before it went live , we had the same problem on phase one _____________________________________________ RootsWeb Surname List - are your interests there? http://rsl.rootsweb.ancestry.com/ ------------------------------- To unsubscribe from the list, please send an email to GOONS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message