I think I have read all of the messages on this subject and cannot recall anyone else reporting revieving an order were the Grant was for the will ordered but the will was for someone else (same name - William Jones!). Is this a failure in the processing of online orders or has anyone who ordered a well the old way had a similar experience? Reported via feedback as there did not appear to be contact details for "support" as indicated in the text of page 2 of an order that was only a Grant. Waiting for a reply! Chris Broomfield Broomfield, Bromfield & Brumfield One Name Study