I never bother with e mailing them. Question How can I contact Ancestry from the United Kingdom? Answer If you need to reach Ancestry for technical concerns, please click here. For all other concerns, you can contact us by telephone at 0800 404 9723 (free phone). Our available hours are Monday through Friday from 09:00 GMT to 22:00 GMT, and Saturday and Sunday from 09:00 GMT to 20:00 GMT. Our representatives will be more than happy to assist you with any questions or concerns you may have. If you are calling from a location outside of the United Kingdom, please click here to see a list of available contact times and phone numbers from your location. It does cost from a mobile …..not sure from a land line !......but it should not cost you £107 + They will have a copy of your cancellation e mail and will be able to re send it to you. Robert Alun Chick. -----Original Message----- From: Vivian Edwards <vivian1940@hotmail.co.uk> To: glamorgan <glamorgan@rootsweb.com> Sent: Sat, 30 Jul 2011 6:09 Subject: [GLA] ancestry ood morning I have tried the free Ancestry free 7 days what a con I cancelled ith in my 7 days, had a email from them saying that my free trail was cancelled ith no payment. When to my bank to cancel the payment the bank told me I could ot cancel the payment, after to wait till they send for the money then try to laim it back, have sent email to Ancestry but they keep bouncing back. Since hen my computer crashed big time and have lost the email they sent to me with ancellation. So please do not sign up for the free Ancestry free trail and be on like me for £107.46 because it does not excites they will charge you for it, till trying to get my money back with out much hope. egards Viv - To send to the list send to glamorgan@rootsweb.com LAMORGAN Family History Mailing List archives etc. are at ttp://lists.rootsweb.com/index/intl/WLS/GLAMORGAN.html large amount of information, and a wide variety of useful links, may be found t http://www.genuki.org.uk/big/wal/GLA/ - he South/West Wales Lookup Exchange and Gareth's Help Pages ttp://freepages.genealogy.rootsweb.com/~walesle/wal/AW.html and ttp://home.clara.net/tirbach/hicks.html ------------------------------- o unsubscribe from the list, please send an email to GLAMORGAN-request@rootsweb.com ith the word 'unsubscribe' without the quotes in the subject and the body of he message