I received the same error message and sent an email thru their website to ask about the problem. If I get an answer I will post it, but who knows. Maybe that's why it's free :-). Diana Diana and Tom Morse Rayco Award Ribbons http://www.prizeribbon.com ----- Original Message ----- From: <owtlaw1@webtv.net> To: <GenWisconsin-L@rootsweb.com> Sent: Monday, September 04, 2000 4:42 PM Subject: [GenWisconsin] SHSW LIBRARY > Have experienced the same problem Michael. I filled in all boxes and > got the same error message. > > Cathie > > Every Wall is a Door > Emerson > > ______________________________