If you do not have a DSL connection, this site takes perhaps 15 seconds to load. You have to sit there and wait, while it comes up with the screens you want. Ashley >Carol, > >I have no idea why it is not working for you. I went to the e-mail I had sent >and click on the link. It worked fine. Maybe typing the URL in? > >http://198.150.40.18/webpacj/webclientWiscSJ.html > >Susan in Northern CA > --