I finally found my grandmother on the Ellis Island website, but when I tried to download the ship manifest I got this message: Active Server Pageserror 'ASP 0113' Script timed out /search/viewTextManifest.asp The maximum amount of time for a script to execute was exceeded. You can change this limit by specifying a new value for the property Server.ScriptTimeout or by changing the value in the IIS administration tools. Can anyone explain what I need to do to make the necessary changes? Alyce