Let's discuss the nonprofessional who is sending information to 'cousins.' I have several large families who I've extensively documented. The cost for copies and postage of the material averages $20.00. It's indexed and placed in a soft notebook, with a copy of a GedCom on disk (for which I don't charge). I don't charge for the cost of the notebook, simply the cost of copies and postage. I tell them the cost ahead of time. Some pay for it and some don't. The last twice, I haven't been reimbursed, which means I'm out $40.00. I have three teens and am going through graduation, college costs right now. I can't afford this. I always pay for the things I receive! To make matters worse, the info. they promised me hasn't been sent. I'm at the point where I don't want to send anything anymore, which would be ashame since I have so much to share. How have you all handled this situation? Kim