I can download from material calling for this in the letter..doctrine. If this command is missing, then what? But, once on the hard drive, I'm totally in the dark. How do you overcome this ..please walk me thru the process step by step. I can then make a hard copy of your instructions and uswe trhem for a few times...until I finally get it in my thick head Thanks for the help I know is oout there! I am operating with Windows 95 and Internet Explorer