I haven't had any problem with Ancestry but Genealogy.com offered me a 7 day trial subscription and said they would bill me after 7 days if I didn't cancel. I didn't have the $79.98 in my account at that time but was due to get paid in a couple of days, well before the end of the "7 day free trial period". They billed my account 4 days later, the day before I deposited my check. My wonderful bank covered the expense but charged me for over-the-limit. When I spoke to Customer Service they said that they always bill during the period, that it is a "7 day MONEY BACK guarantee period". Not what I was told. My money was refunded 3 days later and my wonderful bank (no sarcasm!) even refunded the fee they charged me. I had been wanting to get the service with Genealogy Library but won't do it now. Karen "Lori" <america4821@home.com> wrote in message news:3C3137ED.684F19E4@home.com... > I've been a member of Ancestry for several years. Each year they've called, except > for the time I was on the trial (or three month, can't remember) they did NOT call, > it just went to my credit card. I would have renewed anyway, but I was a bit peeved > they did not call to ask > > Lori > > Jorge Lopez wrote: > > > Ancestry also called me about 2 weeks before it was time to renew to see if > > I wanted to. Chris L. > > > > ----- Original Message ----- > > From: PA >