Anyone have any ideas as to how to install FTM Version 9 so that it will do both CD and Online searches? I really don't have time to wait three days for an answer from technical support. -- ****** Pat aka Jeeter [Patricia Douglas Vance] Jeeter's Joint: http://home.att.net/~VancePat/index.htm Jeeter's Book Corner [Books for sale on Amazon]: http://home.att.net/~VancePat/books/booksell.htm Genealogy Page: http://home.att.net/~genology/genelogy.htm Academy of Scottish Arts: http://academyofscottisharts.org/

Pat aka Jeeter <VancePat@att.net> wrote in news:3C6EB90D.BA22139E@att.net: > Anyone have any ideas as to how to install FTM Version 9 so that > it will do both CD and Online searches? I really don't have time > to wait three days for an answer from technical support. Pat, If you had gone to our Online Help Center and from there to our knowledge base using the search terms "cd online search" would have shown you an article for the information you were looking for. Here's a link to the article: http://genealogy.custhelp.com/cgi- bin/genealogy.cfg/php/enduser/std_adp.php?p_faqid=445 -- Sincerely, Paul Burchfield, Genealogy.com Technical Support Online Help Center - http://www.genealogy.com/help/index.html

Thanks for the link. Funny, I searched all over the place for it and couldn't find it. You people are so eager the get someone's money that you forget the program is supposed to work efficiently and smoothly. Doesn't relly matter now, anyway. I decided not to install it and will be swapping to another program. Paul Burchfield wrote: > Pat aka Jeeter <VancePat@att.net> wrote in > news:3C6EB90D.BA22139E@att.net: > > > Anyone have any ideas as to how to install FTM Version 9 so that > > it will do both CD and Online searches? I really don't have time > > to wait three days for an answer from technical support. > > Pat, > > If you had gone to our Online Help Center and from there to our > knowledge base using the search terms "cd online search" would have > shown you an article for the information you were looking for. Here's a > link to the article: > > http://genealogy.custhelp.com/cgi- > bin/genealogy.cfg/php/enduser/std_adp.php?p_faqid=445 > > -- > Sincerely, > Paul Burchfield, Genealogy.com Technical Support > Online Help Center - http://www.genealogy.com/help/index.html -- ****** Pat aka Jeeter [Patricia Douglas Vance] Jeeter's Joint: http://home.att.net/~VancePat/index.htm Jeeter's Book Corner [Books for sale on Amazon]: http://home.att.net/~VancePat/books/booksell.htm Genealogy Page: http://home.att.net/~genology/genelogy.htm Academy of Scottish Arts: http://academyofscottisharts.org/