thanks and i was about to subscribe to one. thanks for info cora miller blind in oklahoma ----- Original Message ----- From: "Stuart LeVine" <sblevine@attglobal.net> Newsgroups: soc.genealogy.misc To: <genmsc@rootsweb.com> Sent: Friday, October 27, 2006 3:55 PM Subject: warning against subscribing to NewspaperARCHIVE.com > > > > > This is the strongest possible warning against subscribing to > NewspaperARCHIVE.com > > 1. The selection of papers is very limited, and worse, the selection of > years is terrible. Some papers have only 1 or 2 years. > > You won't realize this as you have to really search around. All you will > experience is that your search will come back > > empty. > > 2. The customer service is the worst I have ever experienced from a web > site. Seven times I contacted them with a problem. > > Twice they responded asking me to explain the problem (which was explained > in my email). Four times they never responded. > > Once they responded that the problem was a feature (A search for the name > Tames give a result James, Prival gives Private and > > Polivy gives Policy). They never answer their phone. They take you number > and don't return your calls. > > 3. Here is an example of what most of the returns from a search look like: > > > > ltiiill, nlnst be written in a style and pertain, to PRIVUL'efuritters > will only > > d nuirtyr muat-ho nhuied with thn piuun and nni-um- PRIVUL.i Hiu-n-tary > > IIANNA- Two tilitinc'fiiriibhfil; VljIMrrii; PRIVUL- ms Jtujf ?15, Velvrt > > 4. Attempts to request a refund were ignored. Totally. > > 5. Cancellation requires you to fill in 2 forms online, explaining your > reasons. Then you have to print out another form, > > fill in THE EXACT SAME INFORMATION you filled in online and fax it to > them. They warn you that even though you filled > > out the online forms, if you fail to send in the fax they will keep > charging you. > > Save the aggravation and avoid this site. > > sblevine > > > > > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > GENMSC-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.408 / Virus Database: 268.13.13/500 - Release Date: > 10/26/2006 > >