You might consider the possibility that, if she downloaded in the last couple of days, the file may be corrupted. FTDNA is in Houston and hurricane conditions could be affecting communication. She might just try waiting a few days and downloading a new file. The file should be zipped when uploaded to Gedmatch. On Sun, Aug 27, 2017 at 2:12 PM, Brooks Family <[email protected]> wrote: > My (new!) cousin is trying to upload her AncestryDNA results to ftDNA, and > running into errors. Two questions: > > * Is ftDNA accepting AncestryDNA's results from its most current chip? > > * Does she upload the zipped or unzipped file? > > Really, I looked on ftDNA and DNAADOPTION.com. Not finding an answer to > the latter question. > > Thanks! > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message