Thanks for all your responses. I have just come off a live chat with Dirk on Ancestry. He says the change to the raw data files was announced on 5/12/2016. http://ancstry.me/2wMAsLO "As far as what we're told the download is the same. I have gotten other cases of other members having the same problem you are having ... Okay, I'm [now] being told that there was a change made to the markers that we test for ... It is due to certain snps being removed as they don't pertain to what we are testing for... Not necessarily a fault, but that there have been changes made and we can't determine what they [FTDNA] do on their end ... Yes, as far as I have been told the kits tested since the update described in the blog will be smaller as snps were refined so there will be less text or lines of data." It is FTDNA which says it accepts Ancestry raw data, so it does look as if the ball is in FTDNA's court. As my file uploaded ok on Gedmatch and My Heritage, there does seem to be a strong possibility it's about FTDNA not accepting 17,184 kb smaller Ancestry files. However there does remain a question mark whether there the two different types of raw data were both being generated after December 5 2016 or just one. However with FTDNA saying that it accepts Ancestry raw data files and not specifying which, it's still to do with FTDNA rather Ancestry. So at the moment I'm no further, but this does seem the most likely explanation. On the basis of this, if anyone has any suggestions, I and maybe some others on the list would like to know them. Alice PS Just to clarify - I realize the header I posted previously was a txt file and I did try to post a text file a couple of times because I had changed the header. But I also tried to post many times the zip file and got the same message except for a zip file. I think posting the message with the text file did natuarally confuse the thread and we were sometimes talking at cross purposes! -----Original Message----- From: GENEALOGY-DNA [mailto:[email protected]] On Behalf Of Genealice Sent: 10 October 2017 19:27 To: [email protected] Subject: Re: [DNA] GENEALOGY-DNA Digest, Vol 12, Issue 678 Hi David, Nice to hear from you. Obviously I started from the assumption I was doing something wrong, although after numerous upload attempts, checking that my two browsers do not automatically unzip the files (they're all set on "ask to unzip" and always were), getting the same message again and again and then finding a 14-page thread on FamilyTreeDna on just this subject http://bit.ly/2yDvTbn , I'm beginning to think it's not just me! I've given a link to the last page of the thread so that people don't have to trawl through 14 pages! I'm careful to add a proviso that just because people are coming up with theories, it doesn't mean that is the answer. However the difference in size between the files that can be uploaded 17,686KB and those that can't be uploaded 17,184KB could be significant. My file is 17,184KB. As you will see from a number of the postings, some people have a number of Ancestry raw data kits, some of which can upload to Family Tree DNA and others which do not and they can compare. They are finding that the files that do not upload are the smaller size. I may have confused folks by starting off this thread with the header from an unzipped file - this was only because I had found a posting which suggested changing the header. But I only tried to do this after the zipped file did not upload after several attempts. I hope this is clearer! :) Kind Regards, Alice -----Original Message----- From: GENEALOGY-DNA [mailto:[email protected]] On Behalf Of David Hamill Sent: 10 October 2017 20:42 To: [email protected] Subject: Re: [DNA] GENEALOGY-DNA Digest, Vol 12, Issue 678 Looking briefly at these perplexing problems… one thought is that depending on your computer and how it is set up, you may not actually see the suffix on the file name. Mentioning this just in case. You could save a file named Data.zip thinking it is a zip file, when the computer is actually adding .txt to the end so that the name is actually Data.zip.txt … Probably not what is going on but I did not notice this possibility being mentioned…. > On Oct 10, 2017, at 11:08 AM, [email protected] wrote: > > Send GENEALOGY-DNA mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists3.rootsweb.ancestry.com/mailman/listinfo/genealogy-dna > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of GENEALOGY-DNA digest..." > > > Today's Topics: > > 1. Re: Ancestry upload to Family Tree DNA - problem (Genealice) > 2. Re: Ancestry upload to Family Tree DNA - problem (Wjhonson) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 10 Oct 2017 18:04:39 +0100 > From: Genealice <[email protected]> > To: <[email protected]> > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii" > > Hi, > > Thanks again for your interest. I've already done it several times so > I can give the answer straightaway: > > "The specified file 'Ancestry dna.txt' could not be uploaded. The file > is an unsupported version or in a corrupt/malformed format. Please > place an order for Family Finder > <https://www.familytreedna.com/products/family-finder> or download the file and try again." > > Unless the following thread on Family Tree DNA is misleading, there > does seem to be a problem with the Ancestry file. The size of the file > I am trying to upload is also 17,184 kb. I have downloaded it several > times and it is always the same size. According to this thread, the > file should be bigger. > http://66.249.108.88/showthread.php?t=41783&highlight=problem+Ancestry > +autos > omal+transfer&page=14 > > -----Original Message----- > From: GENEALOGY-DNA [mailto:[email protected]] On > Behalf Of Wjhonson > Sent: 10 October 2017 17:32 > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > Try the upload again, use the file that ends in .zip and report what > error it gives you > > > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 9:24 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > Hi, > > > That's what I've been uploading ... I do have both - a zip file and a > text file from a separate zip file which I download. I've tried both > the zip and the text, downloading again from Ancestry. And I've just > checked in my Mozilla browser which I usually use and it is set on ask to unzip. > > Kind Regards, > Alice > > -----Original Message----- > From: GENEALOGY-DNA [mailto:[email protected]] On > Behalf Of Wjhonson > Sent: 10 October 2017 16:58 > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > You should have a version of the same file name on your computer > somewhere without the ".txt" ending. > > It should have the ".zip" ending > > Have you tried a search on your computer? > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 8:55 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > > Hi, > > Thanks for the response. I've tried it in both Mozilla and Internet > Explorer. How do I stop the browser unzipping it as text if that's > what it > is|? I did manage to upload it to My Heritage without a problem. I > is|have to > say this does seem to be a problem for plenty of others as another > participant in this thread has indicated, but if there is a simpler > explanation which can be fixed, that would of course work for me! > > Kind Regards, > Alice > > -----Original Message----- > From: GENEALOGY-DNA [mailto:[email protected]] On > Behalf Of Wjhonson > Sent: 10 October 2017 16:47 > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > It is likely that your browser or some software addin is *unzipping* > the file for you When you go to do the upload, look carefully at the > file name that it is attempting to upload It should *not* be the file > that ends in ".txt" that is not the file you want > > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 6:06 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > I don't seem to have cracked this one. Just to make clear, I have > downloaded the zip file from Ancestry and left it untouched. It won't > upload and I get the same error message. > > > > 'Ancestry dna.txt' could not be uploaded. The file is an unsupported > version or in a corrupt/malformed format. Please place an order for > <https://www.familytreedna.com/products/family-finder> Family Finder > or download the file and try again." > > > > I unzip and upload the file. I get the same error message. I have > changed the headers I still get the same message. I think it would be > logical to deduce, since other people have the same problem and others > have not, that there might be something wrong with the particular > Ancestry file as regards Family Tree DNA? I upload to Gedmatch and My Heritage without a problem. > > > > Can anyone can shed light on the matter? > > > > Kind Regards, > > Alice > > > > > > From: Genealice [mailto:[email protected]] > Sent: 08 October 2017 21:02 > To: '[email protected]' > Subject: Ancestry upload to Family Tree DNA - problem > > > > Hi, > > > > OK, I fully admit I joined this list because a problem has cropped up > and I'm posting straightaway. But I hope it will be of interest to the > mailing list and thank you for having me! > > > > I am trying to do an autosomal transfer, uploading an Ancestry.com raw > data file to Family Tree DNA. However I keep on getting the following > message > > > > "The specified file 'Ancestry dna.txt' could not be uploaded. The file > is an unsupported version or in a corrupt/malformed format. Please > place an order for Family Finder > <https://www.familytreedna.com/products/family-finder> or download the file and try again." > > > > Looking on the FTDNA message boards this seems to be a common problem. > There seem to a number of different theories over this: that is on FTDNA's side. > That it is Ancestry.com and the files are smaller than they should be. > That it is to do with the header. I have tried replacing the header > with that suggested on the message board but it made no difference. > > > > I have posted it on Gedmatch with no problem at all but I understand > it allows for more variations in the raw data. > > > > The header on the Ancestry data I have is as follows: > > > > #AncestryDNA raw data download > > #This file was generated by AncestryDNA at: 10/07/2017 01:20:13 UTC > > #Data was collected using AncestryDNA array version: V2.0 > > #Data is formatted using AncestryDNA converter version: V1.0 > > #Below is a text version of your DNA file from Ancestry.com DNA, LLC. > THIS > > #INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL > RESEARCH > > #ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH > PURPOSES. THE EXPORTED DATA IS > > #SUBJECT TO THE AncestryDNA TERMS AND CONDITIONS, BUT PLEASE BE AWARE > THAT THE > > #DOWNLOADED DATA WILL NO LONGER BE PROTECTED BY OUR SECURITY MEASURES. > > #WHEN YOU DOWNLOAD YOUR RAW DNA DATA, YOU ASSUME ALL RISK OF STORING, > > #SECURING AND PROTECTING YOUR DATA. FOR MORE INFORMATION, SEE > ANCESTRYDNA FAQS. > > # > > #Genetic data is provided below as five TAB delimited columns. Each > line > > #corresponds to a SNP. Column one provides the SNP identifier (rsID > where > > #possible). Columns two and three contain the chromosome and basepair > position > > #of the SNP using human reference build 37.1 coordinates. Columns > four and five > > #contain the two alleles observed at this SNP (genotype). The > genotype is reported > > #on the forward (+) strand with respect to the human reference. > > rsid chromosome position allele1 allele2 > > > > I am not a tekkie and just want to get on Family Tree DNA. Can anyone > help me with this? > > > > Thank you so much! > > > > Alice > > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > > ------------------------------ > > Message: 2 > Date: Tue, 10 Oct 2017 13:08:13 -0400 > From: Wjhonson <[email protected]> > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > Message-ID: <[email protected]> > Content-Type: text/plain; charset=utf-8 > > Instead of giving the answer straight away, try it again. > Verify that the file you are actually uploading actually ends with > .zip Don't assume you've been doing it right all this time Assume > you've been doing it wrong > > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 10:05 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > Hi, > > Thanks again for your interest. I've already done it several times so > I can give the answer straightaway: > > "The specified file 'Ancestry dna.txt' could not be uploaded. The file > is an unsupported version or in a corrupt/malformed format. Please > place an order for Family Finder > <https://www.familytreedna.com/products/family-finder> or download the file and try again." > > Unless the following thread on Family Tree DNA is misleading, there > does seem to be a problem with the Ancestry file. The size of the file > I am trying to upload is also 17,184 kb. I have downloaded it several > times and it is always the same size. According to this thread, the > file should be bigger. > http://66.249.108.88/showthread.php?t=41783&highlight=problem+Ancestry > +autos > omal+transfer&page=14 > > -----Original Message----- > From: GENEALOGY-DNA [mailto:[email protected]] On > Behalf Of Wjhonson > Sent: 10 October 2017 17:32 > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > Try the upload again, use the file that ends in .zip and report what > error it gives you > > > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 9:24 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > Hi, > > > That's what I've been uploading ... I do have both - a zip file and a > text file from a separate zip file which I download. I've tried both > the zip and the text, downloading again from Ancestry. And I've just > checked in my Mozilla browser which I usually use and it is set on ask to unzip. > > Kind Regards, > Alice > > -----Original Message----- > From: GENEALOGY-DNA [mailto:[email protected]] On > Behalf Of Wjhonson > Sent: 10 October 2017 16:58 > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > You should have a version of the same file name on your computer > somewhere without the ".txt" ending. > > It should have the ".zip" ending > > Have you tried a search on your computer? > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 8:55 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > > Hi, > > Thanks for the response. I've tried it in both Mozilla and Internet > Explorer. How do I stop the browser unzipping it as text if that's > what it > is|? I did manage to upload it to My Heritage without a problem. I > is|have to > say this does seem to be a problem for plenty of others as another > participant in this thread has indicated, but if there is a simpler > explanation which can be fixed, that would of course work for me! > > Kind Regards, > Alice > > -----Original Message----- > From: GENEALOGY-DNA [mailto:[email protected]] On > Behalf Of Wjhonson > Sent: 10 October 2017 16:47 > To: [email protected] > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > It is likely that your browser or some software addin is *unzipping* > the file for you When you go to do the upload, look carefully at the > file name that it is attempting to upload It should *not* be the file > that ends in ".txt" that is not the file you want > > > > > > > > > -----Original Message----- > From: Genealice <[email protected]> > To: genealogy-dna <[email protected]> > Sent: Tue, Oct 10, 2017 6:06 am > Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem > > I don't seem to have cracked this one. Just to make clear, I have > downloaded the zip file from Ancestry and left it untouched. It won't > upload and I get the same error message. > > > > 'Ancestry dna.txt' could not be uploaded. The file is an unsupported > version or in a corrupt/malformed format. Please place an order for > <https://www.familytreedna.com/products/family-finder> Family Finder > or download the file and try again." > > > > I unzip and upload the file. I get the same error message. I have > changed the headers I still get the same message. I think it would be > logical to deduce, since other people have the same problem and others > have not, that there might be something wrong with the particular > Ancestry file as regards Family Tree DNA? I upload to Gedmatch and My Heritage without a problem. > > > > Can anyone can shed light on the matter? > > > > Kind Regards, > > Alice > > > > > > From: Genealice [mailto:[email protected]] > Sent: 08 October 2017 21:02 > To: '[email protected]' > Subject: Ancestry upload to Family Tree DNA - problem > > > > Hi, > > > > OK, I fully admit I joined this list because a problem has cropped up > and I'm posting straightaway. But I hope it will be of interest to the > mailing list and thank you for having me! > > > > I am trying to do an autosomal transfer, uploading an Ancestry.com raw > data file to Family Tree DNA. However I keep on getting the following > message > > > > "The specified file 'Ancestry dna.txt' could not be uploaded. The file > is an unsupported version or in a corrupt/malformed format. Please > place an order for Family Finder > <https://www.familytreedna.com/products/family-finder> or download the file and try again." > > > > Looking on the FTDNA message boards this seems to be a common problem. > There seem to a number of different theories over this: that is on FTDNA's side. > That it is Ancestry.com and the files are smaller than they should be. > That it is to do with the header. I have tried replacing the header > with that suggested on the message board but it made no difference. > > > > I have posted it on Gedmatch with no problem at all but I understand > it allows for more variations in the raw data. > > > > The header on the Ancestry data I have is as follows: > > > > #AncestryDNA raw data download > > #This file was generated by AncestryDNA at: 10/07/2017 01:20:13 UTC > > #Data was collected using AncestryDNA array version: V2.0 > > #Data is formatted using AncestryDNA converter version: V1.0 > > #Below is a text version of your DNA file from Ancestry.com DNA, LLC. > THIS > > #INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL > RESEARCH > > #ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH > PURPOSES. THE EXPORTED DATA IS > > #SUBJECT TO THE AncestryDNA TERMS AND CONDITIONS, BUT PLEASE BE AWARE > THAT THE > > #DOWNLOADED DATA WILL NO LONGER BE PROTECTED BY OUR SECURITY MEASURES. > > #WHEN YOU DOWNLOAD YOUR RAW DNA DATA, YOU ASSUME ALL RISK OF STORING, > > #SECURING AND PROTECTING YOUR DATA. FOR MORE INFORMATION, SEE > ANCESTRYDNA FAQS. > > # > > #Genetic data is provided below as five TAB delimited columns. Each > line > > #corresponds to a SNP. Column one provides the SNP identifier (rsID > where > > #possible). Columns two and three contain the chromosome and basepair > position > > #of the SNP using human reference build 37.1 coordinates. Columns > four and five > > #contain the two alleles observed at this SNP (genotype). The > genotype is reported > > #on the forward (+) strand with respect to the human reference. > > rsid chromosome position allele1 allele2 > > > > I am not a tekkie and just want to get on Family Tree DNA. Can anyone > help me with this? > > > > Thank you so much! > > > > Alice > > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > > ------------------------------ > > Subject: Digest Footer > > To contact the GENEALOGY-DNA list administrator, send an email to > [email protected] > > To post a message to the GENEALOGY-DNA mailing list, send an email to [email protected] > > __________________________________________________________ > To unsubscribe from the list, please send an email to > [email protected] > with the word "unsubscribe" without the quotes in the subject and the > body of the email with no additional text. > > > ------------------------------ > > End of GENEALOGY-DNA Digest, Vol 12, Issue 678 > ********************************************** ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message